Had a great stay here. The room was like a small apartment, could stay for extended time and be comfortable! Room was clean and staff was nice and breakfast was great!
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酒店回复: Thank you for sharing your experience! We’re so glad you enjoyed your stay and found the room comfortable for an extended visit. It’s wonderful to hear you appreciated the cleanliness, friendly staff, and great breakfast. We hope to welcome you back again soon!
5.0分
其他
Excellent staff. Room was exceptional. Very relaxing atmosphere. Will definitely return.
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酒店回复: That's wonderful to hear! We're absolutely thrilled that you had an excellent stay and found our staff exceptional. It's also great to know you enjoyed the very relaxing atmosphere of our hotel here in Monroe, Louisiana.We truly appreciate your kind words and look forward to welcoming you back for another relaxing visit very soon!
5.0分
家庭亲子
The breakfast needs to improve as the choices were very limited.
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酒店回复: Fatima,Thank you for sharing this feedback. We apologize that our breakfast choices were limited and did not meet your expectations. We will share your comments with our food and beverage team as we are always looking for ways to improve our offerings.
5.0分
商务出差
Quick, easy and friendly check-in and check-out! Rooms were very clean and up to date with office space, fully equipped kitchenette and living space!
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酒店回复: That's fantastic to hear, Pam! We're so glad you enjoyed your stay and found our check-in/out process quick and easy. It's wonderful to know our clean, updated rooms with the office space, kitchenette, and living area hit the mark for you! We appreciate your kind words and hope to welcome you back soon.
4.0分
情侣出游
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The property was quiet except late at night. There was either a generator or train that sounded out about every 20 minutes and lasted for 15 minutes at a time. Everything else was clean and the staff were very friendly and helpful.
酒店回复: We apologize for any disturbance or inconvenience caused, Dana!
4.0分
其他
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Clean and comfortable
My wife and I were very pleased with the comfort and cleanliness of the establishment. Although it was our first stay in one of your hotels we were impressed and look forward to visiting again .
酒店回复: Thanks, Redel!
5.0分
其他
We were on our way to Gulf Shores. Room was clean, smelled good and staff was friendly.
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酒店回复: Brian,We're so glad we could provide a clean, fresh-smelling room and friendly service as you made your way to Gulf Shores. We appreciate you choosing to stay with us on your journey, and we hope you had a fantastic trip!
4.0分
家庭亲子
My family and I visited for one night. The hotel was very clean and easy to check into.
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酒店回复: Shiloh, I greatly appreciate your positive feedback towards our hotel. Thank you for staying with us at the TownePlace Suites Monroe! We look forward to seeing you again in the future!
2.0分
其他
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Check in was difficult on Saturday. The receptionist kept trying to validate 3 party card information. So upsetting. Request linen from front desk didn’t clean up my room. Front door of my room was left unlocked Unsatisfactory!.
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酒店回复: Guest, Thank you for bringing your concerns to our attention. These matters will be further reviewed by our management team as we strive to provide quality lodging accommodations and excellent customer service to all our guests.
别的还行。厨房的垃圾居然没有清理。一进去就是垃圾臭
Great Stay
Had a great stay here. The room was like a small apartment, could stay for extended time and be comfortable! Room was clean and staff was nice and breakfast was great!
Excellent staff. Room was exceptional. Very relaxing atmosphere. Will definitely return.
The breakfast needs to improve as the choices were very limited.
Quick, easy and friendly check-in and check-out! Rooms were very clean and up to date with office space, fully equipped kitchenette and living space!
The property was quiet except late at night. There was either a generator or train that sounded out about every 20 minutes and lasted for 15 minutes at a time. Everything else was clean and the staff were very friendly and helpful.
Clean and comfortable
My wife and I were very pleased with the comfort and cleanliness of the establishment. Although it was our first stay in one of your hotels we were impressed and look forward to visiting again .
We were on our way to Gulf Shores. Room was clean, smelled good and staff was friendly.
My family and I visited for one night. The hotel was very clean and easy to check into.
Check in was difficult on Saturday. The receptionist kept trying to validate 3 party card information. So upsetting. Request linen from front desk didn’t clean up my room. Front door of my room was left unlocked Unsatisfactory!.