The property was great in multiple ways. And the staff was excellent. At least the ladies were. The two ladies we dealt with were wonderful customer service people and the two gentlemen.We dealt with were the polar opposite.
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酒店回复: I apologize that your stay was not the best. We strive to train our team to provide the highest level of service. If you wouldn’t mind contacting the hotel directly to share more details about your experience, we would truly appreciate your feedback.
5.0分
家庭亲子
Front desk staff at check in and check out was very nice, Room was nice and clean. Included breakfast which was a nice selection.
2.0分
家庭亲子
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Breakfast had expired milk. And orange juice machine wasn't dispensing right. Women at check out did not know what she was doing. Was confused with everything. And per request to speak with manager, noone came out to answer my questions.
5.0分
商务出差
Had dinners laid out every night breakfast every morning great service will look for these places everywhere else i travel in the U.S.
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酒店回复: Thank you for the 10/10 rating. We hope to see you again soon. Thank you for choosing us.
4.0分
商务出差
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Receptionist checking me in acted like I was a BOTHER after a long day since I was asking her to look up my IHG Rewards account and asking several questions about the amenities!
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酒店回复: I'm sorry your check-in was unsatisfactory. We're using this as a training opportunity for all of our employees. Thank you for your business, and I hope to see you again.
总体而言，酒店大部分地方都很好，很干净。员工很友好。早餐还可以，绝对没什么特别的，选择有限，即使是欧陆式早餐也是如此。我选择这家酒店是希望享受热水浴缸，但热水浴缸上的喷头坏了。
工作人员非常友好。位置方便前往主要道路。酒店非常干净，气味清新。晚上和清晨时分，我的房间非常安静。我入住期间没有遇到任何问题。强烈推荐这家酒店！
客户服务很棒，非常干净，早餐也很棒。退房时我去喝果汁，却没有意识到早餐区已经关闭。负责早餐的贴心服务员帮我打开了门，让我喝了些果汁。
空调整晚都在发出噪音，根本无法入睡，真希望我从来没有住过那里，无法入睡
非常漂亮的茶馆，非常干净，值得推荐
The property was great in multiple ways. And the staff was excellent. At least the ladies were. The two ladies we dealt with were wonderful customer service people and the two gentlemen.We dealt with were the polar opposite.
Front desk staff at check in and check out was very nice, Room was nice and clean. Included breakfast which was a nice selection.
Breakfast had expired milk. And orange juice machine wasn't dispensing right. Women at check out did not know what she was doing. Was confused with everything. And per request to speak with manager, noone came out to answer my questions.
Had dinners laid out every night breakfast every morning great service will look for these places everywhere else i travel in the U.S.
Receptionist checking me in acted like I was a BOTHER after a long day since I was asking her to look up my IHG Rewards account and asking several questions about the amenities!