Quick service by staff. Our bathroom got locked a few times due to faulty lock. Fixed at midnight.
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酒店回复: Dong, thank you for sharing your feedback. We’re sorry to hear about the issue with your bathroom lock and appreciate you letting us know. We’re glad our team was able to assist promptly, and your comments will help us improve future stays.
4.0分
商务出差
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Very clean and quiet hotel. My only complaint is the guy running the omelette station was scrolling his phone and I couldn’t get his attention, never did get an omelet
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酒店回复: Barbara, thank you for sharing your experience. It’s great to know you found Hilton Garden Inn Melville to be clean and peaceful. Your feedback regarding breakfast service is appreciated, and the team will use your comments to enhance future guest experiences. We hope to welcome you back soon.
5.0分
商务出差
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This is my second time staying here. The rooms are nicely decorated and comfortable. The personalized welcome screen on the TV is a nice touch. Jalen who checked is in was very pleasant and greeted us with a big smile, something rare at midnight. Check in was fast and efficient. My only criticism of the hotel is the entry is tucked away and hard to find if you don't know it's there. It's not covered, so if it's raining, you'll need to make a run for it. Will definitely stay here again.
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酒店回复: Howard, it’s wonderful to hear you had a great return visit to Hilton Garden Inn Melville. The team is pleased you enjoyed the room décor, felt welcomed, and appreciated the special touch on your TV. Your feedback about the entrance is noted, and the team will keep it in mind as they strive to enhance the guest experience. Everyone looks forward to welcoming you back again soon.
房间宽敞舒适，早餐品种不多但非常可口，有健身房小小的游泳池，晚餐非常丰富美味，服务人员都很友善，离机场不到一小时的车程，附近有几所高中，时代广场逛累了过来这里休息很满意
房间比较大，早餐也是很好吃的。酒店外面的环境非常优美，有很多不同的树种在外面，附近还有一个很大的公园适合早上散步。酒店还提供游泳池及一个多功能的健身房。
房间挺大的，免费停车这点比较好。但是结算账单莫名其妙增加了一天的早餐费用（我订的是含早房间），需要携程帮忙沟通退款。
先住了希尔顿两晚，整体环境比旁边的喜来登新，价格比喜来登优惠一点。最关键check out的时候马上退押金。相比喜来登酒店我离开了两天都没有退押金。后续还需要follow up。喜来登的押金金额一百多，高过希尔顿。下次我选择长岛的希尔顿酒店。
一切都好。
房间很干净，也安静，吃饭基本就在酒店，不过价位合理，做的也挺考究。服务很好，前台热情，不错的酒店。
前台员工十分友善，执房人员亦十分勤力有礼貌，酒店楼下有火炉，围炉倾谈十分温暖写意。酒店房间新装修， 十分光猛整洁。
Quick service by staff. Our bathroom got locked a few times due to faulty lock. Fixed at midnight.
Very clean and quiet hotel. My only complaint is the guy running the omelette station was scrolling his phone and I couldn’t get his attention, never did get an omelet
This is my second time staying here. The rooms are nicely decorated and comfortable. The personalized welcome screen on the TV is a nice touch. Jalen who checked is in was very pleasant and greeted us with a big smile, something rare at midnight. Check in was fast and efficient. My only criticism of the hotel is the entry is tucked away and hard to find if you don't know it's there. It's not covered, so if it's raining, you'll need to make a run for it. Will definitely stay here again.