Very clean hotel and convenient hotel location. Priced right, clise to d I wntown Annapolis and Town Center. Staff was superb
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
4.0分
商务出差
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BEWARE of the new revenue stream of paying for parking on site through a separate company. A dishonest addition to the total cost for an overnight stay, and while I do not post very often, a review that I will provide in as many places as possible for travelers to know. To make matters worse, you then begin getting text messages to renew your parking 24 hours later.
While each franchisee has a different approach to an individual business model, MARRIOTT should be ashamed of the new tactic.
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酒店回复: Thank you for taking the time to share your feedback with us about your recent stay. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.
5.0分
其他
Spotless rooms. Great service! This is probably or fifth or sixth stay and never disappoints. We highly recommend.
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
5.0分
家庭亲子
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We received excellent service and our needs were cared for. The hotel's WiFi went on tne fritz on Thursday but was fully restored by Thursday night. The staff was friendly and helpful. When were surprised with parking charges, the manager agreed to waive them. A good experience throughout our stay of more than a week.
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
3.0分
家庭亲子
The room was clean but it had a musty, stale smell. Also, we PAY TO PARK in the hotel parking lot. Ridiculous!!! Won’t be back.
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酒店回复: Thank you for taking the time to share your feedback about your recent stay. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
5.0分
家庭亲子
Friendly staff and comfortable rooms. We love staying here when we visit the area as a family.
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酒店回复: We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
5.0分
情侣出游
Staff was amazing. The room was clean and nice. The pool area was always stocked with towels.
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
2.0分
家庭亲子
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This hotel reeked of sewage. The smell never improved. It was so bad that my family and I never took advantage of the free breakfast. The trundle bed was soiled with yellow stains and visible dirt. The staff did nothing to accommodate my family and I to make our stay better. We will never be back.
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酒店回复: Thank you for taking the time to share your feedback about your recent stay. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
3.0分
其他
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Quick trip
Easy check in, clean room, although I think I’m starting to prefer rooms without carpet.
Be aware!! It’s about $10 per day to park in the hotel lot which is ridiculous as this is not a downtown hotel. I was told it is on the hotel website. I checked the hotel website before booking and if it’s there it’s in a non conspicuous location.
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酒店回复: Thank you for taking the time to share your feedback with us about your recent stay. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.
很不错的酒店，服务也很友好。
Very clean hotel and convenient hotel location. Priced right, clise to d I wntown Annapolis and Town Center. Staff was superb
BEWARE of the new revenue stream of paying for parking on site through a separate company. A dishonest addition to the total cost for an overnight stay, and while I do not post very often, a review that I will provide in as many places as possible for travelers to know. To make matters worse, you then begin getting text messages to renew your parking 24 hours later.
While each franchisee has a different approach to an individual business model, MARRIOTT should be ashamed of the new tactic.
Spotless rooms. Great service! This is probably or fifth or sixth stay and never disappoints. We highly recommend.
We received excellent service and our needs were cared for. The hotel's WiFi went on tne fritz on Thursday but was fully restored by Thursday night. The staff was friendly and helpful. When were surprised with parking charges, the manager agreed to waive them. A good experience throughout our stay of more than a week.
The room was clean but it had a musty, stale smell. Also, we PAY TO PARK in the hotel parking lot. Ridiculous!!! Won’t be back.
Friendly staff and comfortable rooms. We love staying here when we visit the area as a family.
Staff was amazing. The room was clean and nice. The pool area was always stocked with towels.
This hotel reeked of sewage. The smell never improved. It was so bad that my family and I never took advantage of the free breakfast. The trundle bed was soiled with yellow stains and visible dirt. The staff did nothing to accommodate my family and I to make our stay better. We will never be back.
Quick trip
Easy check in, clean room, although I think I’m starting to prefer rooms without carpet.
Be aware!! It’s about $10 per day to park in the hotel lot which is ridiculous as this is not a downtown hotel. I was told it is on the hotel website. I checked the hotel website before booking and if it’s there it’s in a non conspicuous location.