I normally stay there when I visit Bloomington. There are cheaper places but I like this one. This time, the room smelled of stale smoke and both windows in the room were covered in plastic. We were not able to see outside. The ice machine was not working.
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酒店回复: Thank you for letting us know how your stay was. We a currently getting new colors for our building. Also, thank you for letting us know about the ice machine. We will get that fixed. We hope to see you again.
4.0分
其他
Was a good location and enjoyed having a kitchen. Was offered a ground floor and had to change because it did not feel safe.
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酒店回复: Thank you for sharing your feedback! We’re glad you enjoyed our convenient location and in-room kitchen. We appreciate your comments and are pleased our team could accommodate your room change.
5.0分
其他
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When we stay here we have always had good luck. When we checked in our first room had a really bad odor of pot and we were moved immediately to another room with no issues. We greatly appreciated it.
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酒店回复: Thank you for letting us know how your stay was. I am happy to see we were able to accomadate your move.
5.0分
其他
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Had a great stay. Hotel was very clean and staff was friendly. Was close enough to the Mall of America without all the super busyness of being next to the mall. Breakfast was delicious and even better that it was included.
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酒店回复: Thank you for your review. We hope to see you again in the near future.
5.0分
其他
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Fantastic property
We loved this hotel, room was everything we needed with the kitchen to prepare food for a bday party. Outside area is beautiful and great for relaxing at the end of a busy day. Breakfast was great. Will be our first choice to stay in MSP area again!
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酒店回复: Thank you for your review. We are happy to see you enjoyed your stay.
5.0分
其他
Very clean and descent bang for your buck
Clean and very nice! Shower door would not stay closed so bathroom flooded every time we showered!:(
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酒店回复: Thank you so much for the great reviews score, and feedback. We put in a work order and had the shower door repaired today so that it stops sliding open. We are so sorry you had to deal with that during your stay. We look forward to seeing you again on a future visit.
1.0分
家庭亲子
The staff the second day was so rude especially because we have kids . As she said “ this is an hotel not a park !’’ No comment
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酒店回复: We are sorry you did not enjoy your stay. We do our best to main a pleasant public environment. During check in its very hard to hear and conduct busy when kids are running and screaming through out the hotel. In order to provide a pleasant check in we will address any disturbance that might hinder us from completing our job. We provide this curtesy to all guest. Thank you for review.
5.0分
商务出差
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Checking in was very easy and pleasant the Emlyn at the front desk was more than helpful. It was nice to have good customer service. Highly recommend staying here.
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酒店回复: Thank you for your review and also pointing out Emely. We appreciate it.
5.0分
其他
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A comfortable sleeping the breakfast was not good only one kitchen attendant and not a lot selections based staff were wonderful we had a good stay
房间干净，服务员态度良好，设施方便，自助容易
I normally stay there when I visit Bloomington. There are cheaper places but I like this one. This time, the room smelled of stale smoke and both windows in the room were covered in plastic. We were not able to see outside. The ice machine was not working.
Was a good location and enjoyed having a kitchen. Was offered a ground floor and had to change because it did not feel safe.
When we stay here we have always had good luck. When we checked in our first room had a really bad odor of pot and we were moved immediately to another room with no issues. We greatly appreciated it.
Had a great stay. Hotel was very clean and staff was friendly. Was close enough to the Mall of America without all the super busyness of being next to the mall. Breakfast was delicious and even better that it was included.
Fantastic property
We loved this hotel, room was everything we needed with the kitchen to prepare food for a bday party. Outside area is beautiful and great for relaxing at the end of a busy day. Breakfast was great. Will be our first choice to stay in MSP area again!
Very clean and descent bang for your buck
Clean and very nice! Shower door would not stay closed so bathroom flooded every time we showered!:(
The staff the second day was so rude especially because we have kids . As she said “ this is an hotel not a park !’’ No comment
Checking in was very easy and pleasant the Emlyn at the front desk was more than helpful. It was nice to have good customer service. Highly recommend staying here.
A comfortable sleeping the breakfast was not good only one kitchen attendant and not a lot selections based staff were wonderful we had a good stay
Thank you and blessings