酒店回复: Hanne, det er dejligt at høre, at du var tilfreds med lufthavnstransporten under dit ophold på Hampton Inn Minneapolis/Eagan. Vi bestræber os på at tilbyde bekvemme tjenester til vores gæster. Vi ser frem til at byde dig velkommen tilbage i fremtiden.
4.0分
其他
原文
翻译提供方：Google
美好的
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酒店回复: Thank you for sharing your feedback and for choosing to stay with us. We appreciate your time and hope to have the opportunity to welcome you back for an even more enjoyable visit in the future.
2.0分
情侣出游
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Expedia's description of the room was severely overrated. I think we got the smallest room on the place. There wasn't a room-darkening curtain on the single LARGE window so the light from the parking lot illuminated our room. There wasn't a bath tub only a walkin shower so water goes everywhere. The price of the room also changed once I reserved the room on the site. Thanks a lot!
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酒店回复: Thank you for sharing your experience. We’re sorry your visit didn’t meet your expectations, and we understand your disappointment with the room and booking process. Your feedback is appreciated and will be shared with our team as we look for ways to improve the guest experience.
5.0分
其他
This was an excellent stay. Did not have time for breakfast, but they made some Togo bags for early departures. Great stay and fantastic staff!
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酒店回复: Angela, thank you for your kind words! We’re so glad you enjoyed your stay at Hampton Inn Minneapolis/Eagan, and it’s wonderful to know our team could make your morning a little easier with the to-go bags. We hope to welcome you back soon.
5.0分
其他
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The desk clerk Will was awesome. I had some issues with extended parking but he took care of everything for me. The room was clean, bathroom spotless and the location is super close to the airport. Great place to stay.
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酒店回复: Thank you for sharing your experience at Hampton Inn Minneapolis/Eagan. We're delighted to hear our team, especially Will, could assist with your parking needs and that you enjoyed a comfortable, spotless room. It's wonderful to know our convenient location was a plus for your visit. We hope to welcome you back soon!
3.0分
其他
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The staff was friendly in the room was clean. Reasonable value for the price. Many small things in need of repair such as plugs that don’t work, hooks that are coming away from the door and walls, and TV should be upgraded to at least smart TV level.
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酒店回复: Thank you for sharing your feedback. We’re glad you found your room comfortable and appreciated our friendly team. Your suggestions about room maintenance and amenities are important to us, and we’ll review them with our team to help improve future stays.
5.0分
其他
The room was clean and very comfortable. The staff was excellent. Jeff and Greg were friendly and very helpful!! Would definitely stay here again!
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酒店回复: Thank you for your wonderful feedback! We’re so glad you enjoyed your stay at Hampton Inn Minneapolis/Eagan and that our team, especially Jeff and Greg, made you feel welcome. It’s great to know your room was comfortable and that you’d choose to stay with us again. We hope to see you back soon!
5.0分
家庭亲子
The staff was so friendly and helpful! They went out of their way to assist my 90 year old father and 80 year old mother.
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酒店回复: Thank you for sharing such kind words about our team at Hampton Inn Minneapolis/Eagan. It's heartwarming to hear that our team members were able to lend a helping hand to your parents and enrich their stay. It's part of what makes us who we are and we're so glad you noticed. We hope to welcome your family back the next time you find yourselves in our area.
5.0分
其他
Needed to pick up my repaired vehicle nearby and shuttle dropped me off… saved me one more headache - thanks!
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酒店回复: Hello Curt, thanks for your feedback! We're glad our shuttle service could make your day a bit easier and lessen one of your concerns. We strive to make our guests' stay as convenient as possible. We hope to be your first choice again if you need to be in the area. Cheers!
1.0分
其他
I lit a cigarette on accident and they charged me 120 and didn’t give my deposit back there were no signs saying no smoking
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酒店回复: Thank you for sharing your feedback. We’re sorry your experience wasn’t what you expected, and we understand how frustrating it can be when a charge comes as a surprise. Your comments have been shared with our management team to review our communication and ensure policies are as clear as possible for all guests.
机场班车非常好。
美好的
Expedia's description of the room was severely overrated. I think we got the smallest room on the place. There wasn't a room-darkening curtain on the single LARGE window so the light from the parking lot illuminated our room. There wasn't a bath tub only a walkin shower so water goes everywhere. The price of the room also changed once I reserved the room on the site. Thanks a lot!
This was an excellent stay. Did not have time for breakfast, but they made some Togo bags for early departures. Great stay and fantastic staff!
The desk clerk Will was awesome. I had some issues with extended parking but he took care of everything for me. The room was clean, bathroom spotless and the location is super close to the airport. Great place to stay.
The staff was friendly in the room was clean. Reasonable value for the price. Many small things in need of repair such as plugs that don’t work, hooks that are coming away from the door and walls, and TV should be upgraded to at least smart TV level.
The room was clean and very comfortable. The staff was excellent. Jeff and Greg were friendly and very helpful!! Would definitely stay here again!
The staff was so friendly and helpful! They went out of their way to assist my 90 year old father and 80 year old mother.
Needed to pick up my repaired vehicle nearby and shuttle dropped me off… saved me one more headache - thanks!
I lit a cigarette on accident and they charged me 120 and didn’t give my deposit back there were no signs saying no smoking