All the staff were sooo pleasant!! The room was gear and the location couldn’t have been better. Loved it!
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酒店回复: Thank you, Shawn, for the 10/10 rating. I am so grateful for your amazing comments about our team and location. I truly believe we have the best team and location, in the middle of Arbor Lakes, and I am grateful that the guest experience this as well. We hope to see you again in your next adventure to the Minneapolis area!
3.0分
家庭亲子
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Our room was nice and clean but the breakfast area and seating in that area was not very clean. I’m sure it’s hard to keep up with all the in and out traffic all hours of the day and night in that area. The staff was helpful and very nice. I would stay hear again.
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酒店回复: Thank you Pamela for you stay and review. We are currently looking into our breakfast operation to make sure we are running a more cleanly, friendly, and efficient breakfast service. I am so glad that you noticed our attention to service, and we hope you stay with us again to show you that we can run a great breakfast service!
5.0分
其他
Convenient overnight stop. Wonderful comfortable beds and pillows. Close to restaurants options
5.0分
家庭亲子
Our shower could have been cleaner, it wasn’t horrible but had hair in it that wasn’t ours. Aside from that everything else was amazing.
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酒店回复: Thank you Sherie for your stay and understanding. It is comments like yours that allows us to better ourselves and ensure future guest don't face the same issue. We hope you remember our level of service when picking a hotel for you next visit to Maple Grove!
5.0分
其他
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The staff was very nice and facility was clean.
A special kudos to Pat who served breakfast. She had the hot food prepared just right, food supplies stocked, tables cleaned all while welcoming every customer with a smile and “good morning”! Impressive!!
We’ll be back again.
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酒店回复: Thank you Melissa for such a great review! We stive to ensure all guest leave with a great impression of their stay, and I am so happy my team answered the call. Hamptons have such and amazing complimentary breakfast, and it takes a great host to ensure our standards are followed. We thank you again for your stay and we hope to see you again on your next travels to the twin cities!
5.0分
其他
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The property was well located, close to lots of options to eat and shopping as well. The best part of the stay was the service and attitude of Zac the front desk person. It was late at night he looked up my Honors number, gave me some snacks and offered to run the luggage cart to the other end of the hotel for me so that I had a shorter trip with the amount of luggage I needed to take to the room. It is always great to have someone go above and beyond after a long day of traveling.
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酒店回复: Thank you Scott for your 10/10 rating of our hotel! We a fortunate to be by so many restaurant and shopping options! We hope you consider us again when looking to experience great service and the many amazing options in Arbor Lakes!
5.0分
其他
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The hotel was very clean; furnishings and overall condition of room, building and property well maintained. Complimentary breakfast was very good with many offerings. Staff throughout was very friendly and helpful. Bed was comfortable.
其他都不错，马桶比浴缸都矮这是什么体验？ 上个厕所站起来都要借把力。
位置便利，区域安全，去美国出差一定要选择安安全区域，干净卫生，永远安全第一条！
酒店很干净。前台小哥很热情，我们晚上办理入住时他非常友好。酒店离购物中心和很多餐厅都很近，地理位置绝佳。
All the staff were sooo pleasant!! The room was gear and the location couldn’t have been better. Loved it!
Our room was nice and clean but the breakfast area and seating in that area was not very clean. I’m sure it’s hard to keep up with all the in and out traffic all hours of the day and night in that area. The staff was helpful and very nice. I would stay hear again.
Convenient overnight stop. Wonderful comfortable beds and pillows. Close to restaurants options
Our shower could have been cleaner, it wasn’t horrible but had hair in it that wasn’t ours. Aside from that everything else was amazing.
The staff was very nice and facility was clean.
A special kudos to Pat who served breakfast. She had the hot food prepared just right, food supplies stocked, tables cleaned all while welcoming every customer with a smile and “good morning”! Impressive!!
We’ll be back again.
The property was well located, close to lots of options to eat and shopping as well. The best part of the stay was the service and attitude of Zac the front desk person. It was late at night he looked up my Honors number, gave me some snacks and offered to run the luggage cart to the other end of the hotel for me so that I had a shorter trip with the amount of luggage I needed to take to the room. It is always great to have someone go above and beyond after a long day of traveling.
The hotel was very clean; furnishings and overall condition of room, building and property well maintained. Complimentary breakfast was very good with many offerings. Staff throughout was very friendly and helpful. Bed was comfortable.