The amenities were good with a nice pool and hot tub, exercise room and decent, varied breakfast. The front desk were unfailingly kind and helpful. However, the property is situated on a highway and all facing rooms are very noisy. Also, the property is old and you can hear every noise above, anyone making noise in the hallway and every door open and SHUT. Based on this I cannot recommend the hotel. If you stay there, ask for a room on the top floor which does not face the highway as far from the elevators as you can get.
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酒店回复: Thank you, Jefferey, for you stay and review. I am happy you enjoyed our amenities and stay. We hope you reconsider us in the future and give our opposite side of the building a try to hopefully achieve a 10/10 experience.
5.0分
家庭亲子
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overall is a good place..only thing is that if u want peace and quiet....this may not be the place, because they do have lots of tournaments and games for kids..so u will be hearing kids loud outside of your door at least until midnight...esp by the elevator.....the last time i stayed there was another game and kids were routy playin the the pool tossing ball and hit me in thr head...so if dont mind the commotion, the location is good..may want to call them to see if there are any kids games or tournaments to avoid commotions...next time i will have to call and check before booking..barely got any sleep...
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酒店回复: Thank you, Pahoua, for you stay and your understanding. We strive to ensure our hotel always remains as quiet as possible when host any youth sports. I am grateful all other aspects of your stay were met, and we look forward to your call to help ensure you continue to stay and enjoy your time at the Hampton Inn Arbor Lakes!
4.0分
情侣出游
Everything was great. Just didn’t sleep real well, was a little warm in the room.
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酒店回复: Thank you, Karla, for your stay and understanding with the issue you faced in your room. We try our best to ensure all guest leave with a great night sleep and a most clean and friendly stay. We hope you give us another opportunity to prove that we can provide a 10/10 experience.
其他都不错，马桶比浴缸都矮这是什么体验？ 上个厕所站起来都要借把力。
位置便利，区域安全，去美国出差一定要选择安安全区域，干净卫生，永远安全第一条！
员工非常友好，房间也很干净，只是当晚热水浴缸坏了，维修人员要到第二天才能来修。除此之外，入住体验非常好👍
酒店很干净。前台小哥很热情，我们晚上办理入住时他非常友好。酒店离购物中心和很多餐厅都很近，地理位置绝佳。
设施和房间都不错。我在这里住了三次，每次其他客人都很吵闹，一直持续到晚上10点甚至午夜。
短暂入住一晚
房间干净宽敞。床很舒服，浴室一尘不染。早餐很方便。
前台那位女士真是太棒了！房间很干净，淋浴水压也很好！！
The amenities were good with a nice pool and hot tub, exercise room and decent, varied breakfast. The front desk were unfailingly kind and helpful. However, the property is situated on a highway and all facing rooms are very noisy. Also, the property is old and you can hear every noise above, anyone making noise in the hallway and every door open and SHUT. Based on this I cannot recommend the hotel. If you stay there, ask for a room on the top floor which does not face the highway as far from the elevators as you can get.
overall is a good place..only thing is that if u want peace and quiet....this may not be the place, because they do have lots of tournaments and games for kids..so u will be hearing kids loud outside of your door at least until midnight...esp by the elevator.....the last time i stayed there was another game and kids were routy playin the the pool tossing ball and hit me in thr head...so if dont mind the commotion, the location is good..may want to call them to see if there are any kids games or tournaments to avoid commotions...next time i will have to call and check before booking..barely got any sleep...
Everything was great. Just didn’t sleep real well, was a little warm in the room.