I would like to add that my stay was nothing short of great. I walked in and was greeted in a way I would like all hotel staff to greet me. Damon and Tyasia were my favorite partof my stay. Wonderful individuals and they really are a great example of the face of the company. I know guests typically don't do reviews unless they have something negative to say. I feel the positive needs to be exposed as well. On that note to these two, Thank you for making our stay wonderful. We appreciated all your hospitality.
4.0分
其他
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My mistake staying here. Wanted a pool n hot tub. Front desk said it was working, but no jets. Basically a big bathtub. Too far from the Dirt Track. Nice area tho
1.0分
情侣出游
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This was a very traumatizing experience!! My safety was at risk after my vehicle was broken into & items were stolen. I found myself paranoid at times, i felt we were targeted, I was told the property has 24 hour security that rides around the property to keep a lookout on everything, we didn’t see any security upon our arrival, but a day after my vehicle was broken into, the security was out. I’m very disappointed in how things were handled. Security there is a joke.
5.0分
其他
There were no towels at the pool when we arrived, but a kindly receptionist promptly provided some upon request.
5.0分
情侣出游
Great quiet location. Very convenient with distance from the interstate. Very safe neighborhood.
5.0分
其他
Would recommend this property and is at the top of my list for when I return to the area.
2.0分
其他
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Front desk associates were outstanding, however the cleaning staff did not clean my room once which is Terrible for the price paid, few issues with amenities including television not working the entire trip & the bathroom also not being cleaned. Towels not being picked up, refreshed or necessities not being restocked. Terrible
3.0分
情侣出游
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Professional staff with excellent customer service skills (specifically Tyasia) throughout the entire stay. The hot tub was not really functional however she was very apologetic and addressed my concerns. Excellent location as well!
不推荐
我们入住前浴室没有深度清洁，踢脚线很脏，地板上还有头发。淋浴间看起来更像是健身房或泳池的淋浴间。空调有霉味。电视每隔几秒钟就会闪烁一次。第二天房间钥匙也坏了。退房那天，一位员工没敲门就打开了我们套房的门，幸好门闩锁紧了，所以门没有完全打开。这件事发生在上午10点，而退房时间是12点。泳池和水疗中心的水位太低，无法正常运行（我们是一家泳池公司的老板）。水疗中心的水是死水。大堂是酒店最吸引人的地方。我们经常旅行，住过很多性价比更高的酒店，从来没有遇到过任何问题。
客房服务干净整洁。
I would like to add that my stay was nothing short of great. I walked in and was greeted in a way I would like all hotel staff to greet me. Damon and Tyasia were my favorite partof my stay. Wonderful individuals and they really are a great example of the face of the company. I know guests typically don't do reviews unless they have something negative to say. I feel the positive needs to be exposed as well. On that note to these two, Thank you for making our stay wonderful. We appreciated all your hospitality.
My mistake staying here. Wanted a pool n hot tub. Front desk said it was working, but no jets. Basically a big bathtub. Too far from the Dirt Track. Nice area tho
This was a very traumatizing experience!! My safety was at risk after my vehicle was broken into & items were stolen. I found myself paranoid at times, i felt we were targeted, I was told the property has 24 hour security that rides around the property to keep a lookout on everything, we didn’t see any security upon our arrival, but a day after my vehicle was broken into, the security was out. I’m very disappointed in how things were handled. Security there is a joke.
There were no towels at the pool when we arrived, but a kindly receptionist promptly provided some upon request.
Great quiet location. Very convenient with distance from the interstate. Very safe neighborhood.
Would recommend this property and is at the top of my list for when I return to the area.
Front desk associates were outstanding, however the cleaning staff did not clean my room once which is Terrible for the price paid, few issues with amenities including television not working the entire trip & the bathroom also not being cleaned. Towels not being picked up, refreshed or necessities not being restocked. Terrible
Professional staff with excellent customer service skills (specifically Tyasia) throughout the entire stay. The hot tub was not really functional however she was very apologetic and addressed my concerns. Excellent location as well!