酒店回复: Please accept my apologies for the experience you had at the bar. Please be assured that this will never happen again. If you are ever in the area again, please give us an opportunity to get it 100% right just for you.
5.0分
其他
原文
翻译提供方：Google
没有任何
酒店回复: Thank you for staying with us!
5.0分
其他
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I arrived by their shuttle at 1:15 am
And left at 5:30 am.
Everything was crispier clean good smelling and quiet!!!
I choose water. Very friendly helpful staff and very kind
酒店回复: We are glad you enjoyed your short stay with us.
4.0分
其他
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Room smelled ever so slightly like cigarettes, but that is to be expected in a smoking hotel. The room was clean, though, and the staff were so friendly. Really great hotel/airport shuttle.
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酒店回复: Thank you for bringing this to our attention. We have looked into this and corrected the issue. If you are ever in the Charlotte area again, please consider us for your lodging needs.
3.0分
其他
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The cleaning staff was in my room but didn’t actually do anything in it. I know this because nothing was cleaned or replaced but I found a note of room numbers on my tv table. Don’t access someone’s room unless you are cleaning it, that’s an invasion of privacy.
Also the hours of the food in the lobby are ridiculous for an airport hotel. By definition people won’t be following a strict schedule and having no breakfast not even coffee for sale after 10 am is ridiculous as is no bar after 10 pm.
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酒店回复: We strive to have all our guest leave happy and satisfied. It looks like we failed you. If you ever get a chance to stay in the Charlotte area again, please give us a chance to make it right.
3.0分
其他
They charge 10 dollars to park your car. This is not well disclosed in ******* listing nor when we checked in
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酒店回复: Yes, we do charge for parking. It is $10 per day unless you book a park and fly rate.
2.0分
其他
Staff was very nice but unfortunately the entire second floor smelled of second hand smoke. Room was also stinky but with an added layer of musty odor.
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酒店回复: Thank you for your feedback. The housekeepers and engineers are currently checking into your concerns.
酒店位置离机场很近，这一点很不错。但感觉酒店有点旧了，也没什么特别好的地方。晚餐菜单也没什么好吃的，看来只能出去吃了。
酒店地理位置很好，离机场也近。
除了在酒吧/餐厅工作的那位女士外，其他员工都很棒！她很粗鲁，一点客户服务意识都没有！
没有任何
I arrived by their shuttle at 1:15 am
And left at 5:30 am.
Everything was crispier clean good smelling and quiet!!!
I choose water. Very friendly helpful staff and very kind
Room smelled ever so slightly like cigarettes, but that is to be expected in a smoking hotel. The room was clean, though, and the staff were so friendly. Really great hotel/airport shuttle.
The cleaning staff was in my room but didn’t actually do anything in it. I know this because nothing was cleaned or replaced but I found a note of room numbers on my tv table. Don’t access someone’s room unless you are cleaning it, that’s an invasion of privacy.
Also the hours of the food in the lobby are ridiculous for an airport hotel. By definition people won’t be following a strict schedule and having no breakfast not even coffee for sale after 10 am is ridiculous as is no bar after 10 pm.
They charge 10 dollars to park your car. This is not well disclosed in ******* listing nor when we checked in
Staff was very nice but unfortunately the entire second floor smelled of second hand smoke. Room was also stinky but with an added layer of musty odor.
价格有点贵。位置很好，离机场很近。下次还会再来。