Staff helpful and friendly. Room clean and well-appointed. Parking price was outrageous for overnight guest $60. Would think discount for guest would be offerred.
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酒店回复: Dear Kathryn, Thank you for taking the time to share your experience. We are delighted to know you enjoyed the comfort of your room and the warm, friendly service from our team. We truly appreciate your feedback regarding parking rates. We understand your concerns and will be sure to share them with our leadership team as we continuously look for ways to improve the guest experience. We hope to have the opportunity to welcome you back to Charlotte Marriott City Center again soon. Thank you, Christopher Williams Sr. Rooms Operations Manager
5.0分
情侣出游
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The room was very clean and spacious. We had a great view of the Charlotte skyline. Walking distance to the Bank of America Stadium and convenient parking. This is the only hotel where we order room service. The food is always delicious and arrives at our door quickly with everything that we need. Any time we go to a Panther's game, we also choose to stay at the Marriott. Highly recommend.
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酒店回复: Dear Courtnie, Welcome back to your home away from home. We love it when a guest returns because their previous stay was so great. It is our goal to keep people coming back by impressing them with our excellent service, location, and comfortable rooms. Thank you again from all of us at Charlotte Marriott City Center. We hope to see you again soon.Thank you,Christopher WilliamsSr. Rooms Operations Manager
4.0分
其他
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The hotel is in a great location. The staff was super friendly. We were greeted coming and going. The guy who checked us in was SUPER! The room does need some maintenance, but most of the time, we were in and out. We will definitely stay again.
4.0分
其他
In my room near the bathroom, I noticed peeling paint on the ceiling. It appeared to be from water damage from a leak.
位置优越，出行便利，但住店停车还得另收停车费啊
酒店很棒，通过 Trip 预订的价格也很划算！
位置便利。房间清洁工作需要做得更好（地板扫干净、拖干净，设施也擦拭干净）。无论我怎么打扫（我每天都打扫），房间还是有异味。食物选择充足，但种类不多。我没被告知M俱乐部是什么，也不知道它有什么好处。
我父亲被诊断出癌症，所以我没能去夏洛特，但我没有收到退款。我损失了将近500美元。我提前48小时就想取消了。服务太差了。
M 俱乐部休息室的食物质量应该提高，因为它是万豪酒店，而不是 Residence Inn 酒店。
酒店不干净，我拍了很多照片，墙壁薄得像纸一样，我不会再去了
Staff helpful and friendly. Room clean and well-appointed. Parking price was outrageous for overnight guest $60. Would think discount for guest would be offerred.
The room was very clean and spacious. We had a great view of the Charlotte skyline. Walking distance to the Bank of America Stadium and convenient parking. This is the only hotel where we order room service. The food is always delicious and arrives at our door quickly with everything that we need. Any time we go to a Panther's game, we also choose to stay at the Marriott. Highly recommend.
The hotel is in a great location. The staff was super friendly. We were greeted coming and going. The guy who checked us in was SUPER! The room does need some maintenance, but most of the time, we were in and out. We will definitely stay again.
In my room near the bathroom, I noticed peeling paint on the ceiling. It appeared to be from water damage from a leak.