酒店回复: We are so happy to hear your stay was fantastic. Our staff loves to hear their hard work has made your stay great. We look forward to seeing you again!
酒店回复: Thank you for taking the time to leave your feedback! I will alert our maintenance team to the issue you experienced with your room so that we can repair it immediately. We look forward to the chance to welcome you again to our hotel!
酒店回复: Thank you for taking the time to leave your feedback of your recent stay. I have informed our maintenance team of the water issue you experienced. We understand the preference for liquid hand soaps in the room. We are currently in the process of switching to liquid hand soaps from traditional bar soaps. While we are undergoing this transition some of our rooms may still have bar soaps. Our front desk is staffed 24/7 to assist you with all your needs during your stay. We have a variety of complimentary items available at all times at the front desk including toothpastes and toothbrushes. These items are available for pickup anytime during your stay, however we do not stock these in the rooms. We hope that you will visit us again soon so that we can give you the perfect stay!
酒店回复: Thank you so much for taking the time to give us an honest review of you stay. We are so happy to hear that you had an almost perfect experience while staying here. We are very sorry to hear about your negative experience with some of our front desk staff. We will be meeting with all team members to ensure that our guests receive the best treatment and feel welcomed to our hotel. Once again thank you for giving us your honest review. Our team relies on this feedback to continually improve!
房间很棒,但推拉门应该装个蚊帐。不过除此之外,房间很舒服,景色也很棒!
住得很开心,酒店很干净。
这是我们第一次入住海洋城汉普顿套房酒店。前台接待员(Alyssa、Jennifer 和 Danielle)非常热情友好。入住和退房手续快捷方便。我们也很喜欢每天早晨的免费早餐。室内游泳池和热水浴缸也是很棒的设施。酒店允许携带宠物入住,这一点也很棒。强烈推荐这家酒店,绝对不会让你失望!
过去15年,我在海洋城住过很多不同的酒店。汉普顿酒店是最好的。我们的房间宽敞明亮,可以欣赏到美丽的海景和沙滩。房间里有很多挂钩可以挂东西。停车方便,而且位置便利。酒店靠近餐厅和娱乐场所。每天早晨,我们都享用了免费早餐,工作人员彬彬有礼、服务周到。我还会再次入住这里。
我们惊喜地发现,住宿体验如此美妙。超级干净。工作人员超级友好……每个人都是如此。欧陆式早餐很棒……热食和华夫饼都很棒。咖啡吧也很棒。公交车站就在门口。步行非常方便。阳台景观很棒。强烈推荐。
我住的房间需要修缮一下。浴室门坏了,通往小阳台的推拉门玻璃也有裂缝。景色很美!大堂一直很干净。早餐还不错。室内泳池关闭了。通往室外游泳池的栏杆坏了。任何需要帮助的地方,工作人员都会提供帮助。工作人员非常友好热情。总的来说,这次住宿还不错。
第一天晚上游泳和吃完晚饭后,淋浴间里没有热水,也没有洗手液瓶,也没有牙膏和牙刷,,,早上吃完早餐后我们去淋浴间洗澡,但仍然没有热水和洗手液,也没有牙膏和牙刷。
服务很棒,干净整洁,物超所值。
虽然热水浴缸坏了,也没有商务中心,出于安全考虑也没有升级WiFi的选项,但他们还是安排了退房时间,帮我女儿准备了婴儿床(之前他们没有),早餐也很棒。由于刚装修过,所以非常干净舒适。总体来说,服务很棒。
早餐工作人员非常友好,甚至过来帮我们收拾吃完的盘子,还把一些培根放在盘子里送到我们的餐桌上。
几位前台员工非常友好,热情地迎接了我们,看起来很高兴。但其中几位似乎对任何从前门进来的人都视而不见,我觉得这很粗鲁,也很不专业。
总的来说,这是一个不错的住宿地点。房间很干净,每天早上都供应热早餐。
服务质量一流
早餐很棒
空调维修很有帮助
所有员工都非常友好周到
遗憾的是,我们整个入住期间,室内泳池和热水浴缸都无法使用。