酒店回复: Thank you for your feedback. We will address the concerns. We hope you enjoyed your stay in Cherokee and we look forward to seeing you again.
2.0分
其他
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There were bugs in our room and the man that worked the front desk smelled horrible. He brought a roll away bed to our room and no lie, our room smelled like a barn for hours. Absolutely nauseating. We also went downstairs to fix our kids cereal, and the milk was sour and rancid.
1.0分
家庭亲子
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When we got there they gave us our room we go the room wasn’t even cleaned beds were not made rash was bagged on bench we go back downstairs she assigned us another room we go back upstairs there was someone staying in that room they assigned us another room finally got it right but not even a sorry for inconvenience didn’t know the hotel was being remodeled so each time had to go outside and around to get to front desk
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酒店回复: Thank you for the review and the feedback. We do apologize for the inconveniences that you encountered during your stay with us.
3.0分
家庭亲子
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Our room needed work... toilet ran, heater/ air was loud and didn't seem to display a correct temp. TV reset itself every hour.
Staff was very friendly.
We let things ride as they weren't initially noticeable and we didn't spend too much time in the room , and let them know the issues at checkout.
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酒店回复: Thank you for the feedback and we had maintenance check things out in the room and address the concerns mentioned.
5.0分
家庭亲子
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Impressed. It's a designated 'no smoking' facility, place was super clean, rooms super clean, in great condition and all was quiet (we were on the back side). The complimentary breakfast was a pleasant surprise as it wasn't advertised. That said, a tad better quality options would be nice for us picky eaters :) Overall, we had a great stay and really appreciate what they offer for a fair/reasonable price. Would definitely stay there again.
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酒店回复: Thank you for the great review. We are pleased to hear that you enjoyed your stay with us. We hope you also enjoyed your time in Cherokee and we look forward to seeing you again.
5.0分
其他
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The room was a pleasant surprise. I expected a dated, older looking hotel and room, but the condition of everything was in great shape. The morning continental breakfast was especially nice and the little lady behind the counter was friendly and fun to talk to. I found the hotel to be an unexpected gem and will stay there again the next time we head in that direction.
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酒店回复: Thank you so much for the great review. We are pleased to hear that you enjoyed your stay with us, we hope you enjoyed your time in Cherokee as well. We look forward to seeing you again.
4.0分
情侣出游
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Room was clean and spacious, bed wa absolutely amazing. Now the breakfast was awful. There was hardly anything and what they had was all junk food. Last year it was an actual breakfast this year so sad.
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酒店回复: Thank you for the review. We hope you enjoyed your stay in Cherokee. We will address the concerns that you had regarding the breakfast.
4.0分
情侣出游
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They have three handicapped parking spaces with is insufficient given the many seniors that stay here during the summer and fall season. The parking lot is poorly lit with many holes. Will not stay here again.
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酒店回复: Thank you for your feedback and review. We will pass your concerns along about the parking lot.
4.0分
情侣出游
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Room was comfortable and nice except the floor by the door was slippery and hair in the corners of the bathroom. Breakfast was very basic and no lights for the dining tables.
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酒店回复: Thank you for the review and the feedback. We will address the concerns. We hope you enjoyed your stay in Cherokee and we look forward to seeing you again.
房间很干净。前台服务人员态度很好，提供了很多有用的信息。
这家酒店的装潢可以再升级一下……棕色的，很悲伤……
早餐除了华夫饼之外没有其他热菜！……我在这家酒店住了四天，两天有酸奶……两天没有酸奶……或者水果，早餐实在不够……
There were bugs in our room and the man that worked the front desk smelled horrible. He brought a roll away bed to our room and no lie, our room smelled like a barn for hours. Absolutely nauseating. We also went downstairs to fix our kids cereal, and the milk was sour and rancid.
When we got there they gave us our room we go the room wasn’t even cleaned beds were not made rash was bagged on bench we go back downstairs she assigned us another room we go back upstairs there was someone staying in that room they assigned us another room finally got it right but not even a sorry for inconvenience didn’t know the hotel was being remodeled so each time had to go outside and around to get to front desk
Our room needed work... toilet ran, heater/ air was loud and didn't seem to display a correct temp. TV reset itself every hour.
Staff was very friendly.
We let things ride as they weren't initially noticeable and we didn't spend too much time in the room , and let them know the issues at checkout.
Impressed. It's a designated 'no smoking' facility, place was super clean, rooms super clean, in great condition and all was quiet (we were on the back side). The complimentary breakfast was a pleasant surprise as it wasn't advertised. That said, a tad better quality options would be nice for us picky eaters :) Overall, we had a great stay and really appreciate what they offer for a fair/reasonable price. Would definitely stay there again.
The room was a pleasant surprise. I expected a dated, older looking hotel and room, but the condition of everything was in great shape. The morning continental breakfast was especially nice and the little lady behind the counter was friendly and fun to talk to. I found the hotel to be an unexpected gem and will stay there again the next time we head in that direction.
Room was clean and spacious, bed wa absolutely amazing. Now the breakfast was awful. There was hardly anything and what they had was all junk food. Last year it was an actual breakfast this year so sad.
They have three handicapped parking spaces with is insufficient given the many seniors that stay here during the summer and fall season. The parking lot is poorly lit with many holes. Will not stay here again.
Room was comfortable and nice except the floor by the door was slippery and hair in the corners of the bathroom. Breakfast was very basic and no lights for the dining tables.