酒店回复: Dear Donna,Thank you so much for choosing to stay with us at the Durham Marriott City Center and for taking the time to share your wonderful review. It sounds like you had a fantastic experience, and we couldn't be happier to hear that.I'm thrilled to know that our hotel's convenient location close to the DPAC made your visit for the concert even more enjoyable. Being within easy walking distance is definitely a plus, and it's great to hear that you found the surrounding area clean, safe, and interesting, with plenty of boutiques, eateries, and local activity.Cleanliness and tranquility are priorities for us, and it's delightful to hear that our efforts paid off during your stay. We take pride in providing a peaceful environment where our guests can relax and get a good night's sleep. Moreover, I'm glad you enjoyed our delicious breakfast, which we believe is a great way to start the day.Your kind words truly mean a lot to our team. I'll make sure to share your feedback with everyone, as it's always encouraging for them to hear that their hard work is appreciated.If there is anything more we can do to enhance your future stays with us, please don't hesitate to let me know. Again, thank you for your review, and we look forward to welcoming you back to the Durham Marriott City Center in the near future!
酒店回复: Dear Mark,Thank you for taking the time to share your feedback with us regarding your recent stay at the Durham Marriott City Center. I appreciate your comments about the availability of amenities such as water and snacks. Your feedback is valuable to us as we strive to enhance the guest experience.Regarding the water situation, I understand your expectation of having complimentary water provided during your stay. I will certainly pass along your suggestion to the relevant team for further consideration. As for the snacks being available in the lobby we do have a 24-hr gift shop next to the front desk with snacks and drinks available for purchase.
酒店回复: Dear Brandon,Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated our hotel's great location and friendly staff. Being close to DPAC is indeed a bonus for our guests.I'm sorry that the breakfast upgrade didn't meet your expectations. We appreciate your suggestion for a free continental option, and we will definitely take it into consideration. We understand that with so many good restaurants nearby, it may be more appealing to explore the local culinary scene. We apologize for any inconvenience this may have caused during your stay.We value your feedback as it helps us improve our services. Your comment about the breakfast upgrade will be shared with our management team for review. We always strive to provide the best experience for our guests, and we will continue to make adjustments based on your valuable input.Thank you once again for sharing your thoughts, and we hope to have the opportunity to welcome you back in the future.
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街上有噪音。尤其是晚上 10 点以后的摩托车噪音。
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酒店回复: Dear Michael, I'm sorry to hear that you experienced noise disturbances from the streets, especially from motorcycles after 10 pm during your stay at the Durham Marriott City Center. Guest comfort and a peaceful environment are top priorities for us, and I understand how disruptive street noise can be to a good night's rest.I will definitely share your feedback with our team to explore any possible solutions to minimize street noise disturbances in the future. Your feedback is valuable to us in our continuous efforts to enhance the overall guest experience at our hotel.
干净卫生 条件不错
很少写点评！避雷这酒店！就没过早上七八点就要house keeping，而且反复敲门，自己大声和别人在外面聊天，这家酒店隔音巨差！
服务还可以
酒店不错，但我们是来庆祝结婚纪念日的，也跟酒店说明了情况。我们额外付费预订了带景观的转角大床房，结果却被安排在二楼，房间外面的走廊里正在施工，到处都是塑料布。员工服务很好，但就我们住的那一晚而言，价格实在太贵了。
步行即可到达DPAC的优质酒店
我们在这里住了一晚，去DPAC观看了一场音乐会。酒店步行即可轻松抵达，正对着一个主广场，那里有精品店、餐厅和各种当地活动。我们发现这里干净、安全，在音乐会开始前可以在这里消磨时光。
酒店很棒——干净、安静，早餐也很棒。一定会再次入住。
不喜欢5美元的水，这种级别的酒店应该每天提供几瓶水，方便客人入住。另外，大堂里应该提供一些小吃供客人购买。
我本想预订两间房，结果不知怎么的先预订了罗利市中心万豪酒店，然后又错误地把第二间房预订到了达勒姆万豪酒店。
我们的住宿被重复收费了。他们说会取消这笔费用，但至今仍未取消。我在入住前已经预付了房费，但我女朋友到达后，他们却从她的卡里扣款，然后试图告诉我只收了我一次钱。我知道出错在所难免，但这实在太离谱了，我还在等他们取消其中一笔费用。
地理位置优越，靠近DPAC，员工超级友好。早餐升级绝对不值得。本来应该是免费的欧陆式早餐。附近有这么多好餐厅，绝对不要全价预订。除此之外，住宿体验完美。
街上有噪音。尤其是晚上 10 点以后的摩托车噪音。