酒店回复: Hi Jayme,Thank you so much for the wonderful 10/10 rating! We’re so happy to hear that you found everything clean and family-friendly — we know how important that is when traveling with little ones. Your kind words about our front desk team, especially the young lady who checked you in, truly mean a lot. We’ll be sure to share your encouragement with her — it will absolutely make her day! 😊We’re grateful you chose to stay with us and hope we’ll have the pleasure of welcoming you and your family back again soon.

酒店回复: Hi Angela,Thank you so much for taking the time to share your experience with us!I’m really sorry to hear that your stay started off on the wrong foot with the initial room — that’s definitely not the first impression we want to make. I’m glad our team was able to step in quickly and get you into a room that felt fresh and comfortable.It means a lot to hear your kind words about the staff. We truly love what we do, and knowing we made you feel at home (and had some great conversations along the way!) makes our day.Thank you again for your honesty, your recommendation, and for choosing to stay with us. We’d love the chance to welcome you back the next time you're in town — and make sure everything is perfect from the start.

酒店回复: Hi Mr. Stein,Thank you so much for the great review and for rating your stay a 10 out of 10 on ******* — we truly appreciate it! I'm glad to hear you had a great stay overall.I also want to thank you for your note about parking. I completely understand how the additional $10 per night can feel like an inconvenience, especially when everything else is going smoothly. We always try to be as transparent as possible about the charge, but I know it can still be a frustration, and your feedback is helpful as we continue to look for ways to improve the overall guest experience.We hope to welcome you back again soon — and if there's ever anything we can do to make your next visit even better, please don’t hesitate to let us know.

酒店回复: Hi Octavia,Thank you for taking the time to leave us a review and for the kind 8/10 rating! We're so glad to hear that our space worked well for you, your family, and friends during the wedding event nearby.It’s always wonderful to be a part of special occasions like that, and we’re happy we could provide a comfortable place for everyone to gather and relax. If there’s anything we can do to turn that 8 into a 10 next time, we’d love to hear your thoughts!We hope to welcome you back to the Residence Inn by Marriott BWI Airport whenever your travels bring you to the area again.

酒店回复: Dear Mr. Barrentine,Thank you so much for your kind words and for taking the time to share your experience! We’re so glad to hear that you enjoyed your stay and found our team to be polite and helpful — providing friendly, attentive service is what we’re all about.We truly appreciate you choosing the Residence Inn by Marriott BWI Airport and hope to welcome you back again soon!

酒店回复: Anna, I want to thank you thank you for your feedback. Your recognition of our staff and clean room is much appreciated and I am glad that the service that was provided left a good impression. I will be sure to pass along your kind words to our team. Thanks again for choosing The Residence Inn by Marriott BWI Airport and we look forward to having you back on your next trip to the BWI area.

酒店回复: Dear Damiana,Thanks for the perfect review. You have described our highlights "Room was very clean nice hotel". Thanks for choosing the Residence Inn by Marriott BWI Airport.

酒店回复: Hi Francis,Thank you so much for the 10/10 rating! We're thrilled you enjoyed the reception, found the place beautiful, and appreciated your neat room. It was a pleasure having you with us, and we hope to welcome you back soon!

酒店回复: Hi Charles,Thank you for the 10/10 rating! We’re so glad to hear you found your stay accommodating. Your thanks truly means a lot to us. We hope to welcome you back again soon!