The bed was extremely lumpy! I talked to the front desk and was provided a thin comforter on top of the sheets to provide more cushion for the second night. I was offered to move to another room, but told that all the beds were 4 yrs old and I may end up with the same issue, thus why I took the comforter. As someone who has arthritis in my back, it was a rough two nights. The front desk people were very nice, but I won’t be staying there again.
3.0分
其他
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I did not partake of the food and beverage options. Parking was great, no charge and on site! Concerns: Had issue with the first room....became very ill, disoriented, headache, nausea, confusion....changed rooms at 12:30 am...had to walk 50 room difference...No one offered me help with my luggage, or assist me in any way shape or form!!! They had no idea the 'feathers' were not hypo allergenic... Staff at the front desk, aside from a young African American man...was less than aware of anything the hotel had to offer. And they were in no hurry to assist....rarely stood at the front desk...always behind a closed door and you had to wait for someone to arrive at the desk....always!!!! I was there 4 nights....never again at this location!!!!
5.0分
其他
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We liked the menu specials in the bar area. However. Starbucks coffee is terrible and bitter. We had to leave and. Went to Perkins for coffee and breakfast. We absolutely can’t drink any Starbucks coffee!
5.0分
情侣出游
The room was great - clean, large and modern. The staff was kind and helpful. Would recommend!
5.0分
其他
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Our check in was amazing. Devon was enthusiastic, kind, over top customer service and loves his job. I really enjoy meeting individual who make you feel appreciated.
He also suggested a room to enjoy the views of the courtyard too. Thanks for a nice stay!
5.0分
家庭亲子
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Overall, the stay was great. The employees were friendly and hospitable, the building was clean and there were plenty of extras throughout the place. We did have an issue with a person who woke us up in the middle of the night bumping their car bass right outside our window. That didn't stop us from enjoying the rest of our stay. I would recommend this place
5.0分
其他
Great for me and my toddler
Great stay. The room was clean, quiet, and perfect for my toddler! We will stay again!
4.0分
其他
I was asked if I was a member of Marriot Bonvey. I signed up and my room was upgraded to a room with a balcony. The service was great. Thank you all.
酒店回复: We hope you enjoyed the upgrade and welcome the Marriott Bonvoy!
5.0分
其他
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Best in the Twin Cities
What a wonderful stay! I didn't even want to go home LOL
To staff is nothing short of amazing! The bartenders were super flexible and just overall really great women!
I would definitely return!
4.0分
其他
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ok property. I stayed one nite while in transit to somewhere else. No safe in the room, which makes you worried about your goods when you go out. Else, all good. Hotel = according to the price paid.
The bed was extremely lumpy! I talked to the front desk and was provided a thin comforter on top of the sheets to provide more cushion for the second night. I was offered to move to another room, but told that all the beds were 4 yrs old and I may end up with the same issue, thus why I took the comforter. As someone who has arthritis in my back, it was a rough two nights. The front desk people were very nice, but I won’t be staying there again.
I did not partake of the food and beverage options. Parking was great, no charge and on site! Concerns: Had issue with the first room....became very ill, disoriented, headache, nausea, confusion....changed rooms at 12:30 am...had to walk 50 room difference...No one offered me help with my luggage, or assist me in any way shape or form!!! They had no idea the 'feathers' were not hypo allergenic... Staff at the front desk, aside from a young African American man...was less than aware of anything the hotel had to offer. And they were in no hurry to assist....rarely stood at the front desk...always behind a closed door and you had to wait for someone to arrive at the desk....always!!!! I was there 4 nights....never again at this location!!!!
We liked the menu specials in the bar area. However. Starbucks coffee is terrible and bitter. We had to leave and. Went to Perkins for coffee and breakfast. We absolutely can’t drink any Starbucks coffee!
The room was great - clean, large and modern. The staff was kind and helpful. Would recommend!
Our check in was amazing. Devon was enthusiastic, kind, over top customer service and loves his job. I really enjoy meeting individual who make you feel appreciated.
He also suggested a room to enjoy the views of the courtyard too. Thanks for a nice stay!
Overall, the stay was great. The employees were friendly and hospitable, the building was clean and there were plenty of extras throughout the place. We did have an issue with a person who woke us up in the middle of the night bumping their car bass right outside our window. That didn't stop us from enjoying the rest of our stay. I would recommend this place
Great for me and my toddler
Great stay. The room was clean, quiet, and perfect for my toddler! We will stay again!
I was asked if I was a member of Marriot Bonvey. I signed up and my room was upgraded to a room with a balcony. The service was great. Thank you all.
Best in the Twin Cities
What a wonderful stay! I didn't even want to go home LOL
To staff is nothing short of amazing! The bartenders were super flexible and just overall really great women!
I would definitely return!
ok property. I stayed one nite while in transit to somewhere else. No safe in the room, which makes you worried about your goods when you go out. Else, all good. Hotel = according to the price paid.