酒店回复: We apologize for any issues encountered during your stay. We do take pride in our facility and in the fact that everything is in working order for our valued guests. We have checked the room you were in and everything is in working order. I'd love to hear more if you have time to contact the hotel directly.
酒店回复: Thank you for taking the time to fill out this survey.
5.0分
其他
The staff was great. We got snowed in and were there for a football game. we had a bunch of people and they could not have been better to us.
5.0分
家庭亲子
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The floor in our room was not level. There was a hump in the middle of the room. There was mold around the base of the shower. I did like the daily room service providing fresh towels. I had ordered flowers to be delivered to the front desk and they were on top of things and put them in our room and informed us that they could some water. Nice extra touch. We would stay again.
5.0分
其他
We were in the area for childs sporting event. Staff were very welcoming and friendly. Rooms were clean and comfortable. Would stay at again!
5.0分
其他
I can always count on the staff to be knowledgeable and friendly and my room was very comfortable.
5.0分
其他
The manager Keith, the staff including a man from the maintenance division were all kind and helpful
5.0分
家庭亲子
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It worked for a family wedding nearby. Nice lobby to gather in. Beds were comfortable, good shower, pool area seemed like it needed chairs or something. Not very inviting. Hallways were “tired” carpet and walls very beat.
5.0分
其他
We continue to stay here for its location and the friendly, competent staff.
5.0分
情侣出游
Desk person was efficient and polite when i checked in really late.
我们一大群人来参加婚礼。有几间房间(四五间)因为地板漏水、淋浴漏水严重、房间里有股浓重的霉味而无法入住。我从来没有花时间去纠正过酒店的任何问题,但选择这家酒店的人应该知道,酒店的设施确实存在问题,而且分配的房间可能无法使用。
价格不值这个价
价格很贵,但提供的服务比便宜的酒店要少。我负担不起在已经很贵的住宿费里再加早餐。泳池很温暖,但很小,热水浴缸里全是泡泡,太恶心了。
The staff was great. We got snowed in and were there for a football game. we had a bunch of people and they could not have been better to us.
The floor in our room was not level. There was a hump in the middle of the room. There was mold around the base of the shower. I did like the daily room service providing fresh towels. I had ordered flowers to be delivered to the front desk and they were on top of things and put them in our room and informed us that they could some water. Nice extra touch. We would stay again.
We were in the area for childs sporting event. Staff were very welcoming and friendly. Rooms were clean and comfortable. Would stay at again!
I can always count on the staff to be knowledgeable and friendly and my room was very comfortable.
The manager Keith, the staff including a man from the maintenance division were all kind and helpful
It worked for a family wedding nearby. Nice lobby to gather in. Beds were comfortable, good shower, pool area seemed like it needed chairs or something. Not very inviting. Hallways were “tired” carpet and walls very beat.
We continue to stay here for its location and the friendly, competent staff.
Desk person was efficient and polite when i checked in really late.