Staff was accommodating and friendly! Easy parking!! Very Good restaurants close by the hotel!!
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酒店回复: Thank you for choosing Marriott Greensboro Downtown, and for taking the time to share your review. It's so wonderful to hear that you enjoyed our location, steps from great shopping and dining. Thank you also for highlighting our welcoming hospitality. It was a pleasure having you stay with us, and we look forward to welcoming you back for an even better stay. Thank you again for the review.
4.0分
其他
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room was nice. had to get the tv fixed wasn't working when I checked in. also there were not robes or slippers in the room as advertised. had to ask for the ropes they said they didn't have slippers. room would not cool down to the temp listed on the thermometer
4.0分
商务出差
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The staff did not inform me that I needed to push the call button to be let out of the parking garage after checking out. I had to park and go back into the hotel for them to only tell me that I needed to push the call button. When I pushed the call button it took a while for the staff to answer.
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酒店回复: Thank you for sharing your review. While it is encouraging to know your stay was positive overall, we regret that your departure was disrupted by unclear instructions for exiting the parking garage. Your comments will be shared with our internal team so this process can be communicated more effectively moving forward. We appreciate your perspective and hope to welcome you back for a visit that feels seamless from start to finish.
5.0分
其他
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Music Festival
Come back to hotel from music festival & needed a small meal. We shared a burger & fries. The quality of the food was terrible. I expected better of a Marriott.
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酒店回复: Dear Roseann,Thank you for sharing your thoughts along with such a wonderful rating. While it is disappointing that the meal did not meet your expectations, it means a great deal to know that you still rated your experience so highly overall. Your perspective is valuable, as it points to areas where more care can be taken while also showing that your visit included elements you truly enjoyed. We are grateful for your generous rating and hope to welcome you back for another stay where every detail, including dining, lives up to your expectations.
3.0分
其他
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The room had a unpleasant smell on arrival, but we packed lysol and a few sprays throughout the room helped tremendously. We experienced continuous issues with the toilet not flushing and eventually overflowing. With each time that we asked for maintenance, they arrived in a timely manner to resolve the issue, but unfortunately it didn't help. On the hand other the service was great, the beds were very comfortable, and the hotel is in a great location. Not sure if I would stay here again, especially with parking being $18 a night!
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酒店回复: Though we are glad you deemed our team's service helpful, beds comfortable, and location convenient, we sincerely apologize for any concerns regarding our accommodations. Please know that your insights will be shared with the respective teams so we can address these concerns promptly for review and correction. We appreciate your feedback and hope to have the opportunity to go above and beyond for you in the future.
酒店设施有些老旧，不过卫生条件还不错。楼下中央空调噪音太大了。请向酒店反应一下。 The AC system is so noisy!
住宿还行。801房间床单上有头发，天花板石膏板被水损坏，价格有点高。停车费18美元/天。早餐需付费。
虽然我开了暖气，但房间还是很冷。地毯也很冷，我想是因为地板是水泥的。浴室比较小。
停车要付费，而且没有免费早餐。食物很贵。大堂和餐厅都冷得要命。
不
Staff was accommodating and friendly! Easy parking!! Very Good restaurants close by the hotel!!
room was nice. had to get the tv fixed wasn't working when I checked in. also there were not robes or slippers in the room as advertised. had to ask for the ropes they said they didn't have slippers. room would not cool down to the temp listed on the thermometer
The staff did not inform me that I needed to push the call button to be let out of the parking garage after checking out. I had to park and go back into the hotel for them to only tell me that I needed to push the call button. When I pushed the call button it took a while for the staff to answer.
Music Festival
Come back to hotel from music festival & needed a small meal. We shared a burger & fries. The quality of the food was terrible. I expected better of a Marriott.
The room had a unpleasant smell on arrival, but we packed lysol and a few sprays throughout the room helped tremendously. We experienced continuous issues with the toilet not flushing and eventually overflowing. With each time that we asked for maintenance, they arrived in a timely manner to resolve the issue, but unfortunately it didn't help. On the hand other the service was great, the beds were very comfortable, and the hotel is in a great location. Not sure if I would stay here again, especially with parking being $18 a night!