酒店回复: We are extremely sorry to hear about the issues you experienced with your stay and will definitely be addressing them with our staff. This is not our brand standard. We strive to offer our guests a clean and comfortable stay. We do hope you will visit us again and experience our property at its best.
4.0分
其他
It was blood on the floor, Blood on the chair and ,I had to be moved to another room food on the floor ,I took pictures to the front to show at the front desk.
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酒店回复: We appreciate you taking the time to review our property and are sorry about the conditions you experienced. Management has been notified, so they can look into this further. We do hope you will visit us again in the future.
5.0分
家庭亲子
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Property has an updated fresh design. Rooms clean and comfortable. Liked the ambient lighting and big screen tv. Fresh coffee in the lobby in the morning plus complimentary donuts made it super special! Staff very nice.
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酒店回复: Thank you for taking the time to review our property. We are glad you enjoyed your stay with us and hope you will visit again!
4.0分
商务出差
It was easy to access. Staff was friendly and accomodating. Room was clean and comfortable
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酒店回复: Thank you for taking the time to review our property. We are glad you enjoyed your stay with us and hope you will visit again!
4.0分
家庭亲子
Pretty good property. The room we stayed in was a bit dated especially the bathroom. Some cracks/small damages noticed in the ceiling.
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酒店回复: Thank you for taking the time to review our property. We appreciate you staying with us and apologize for the room issues you experienced. We will look into those and hope to see you again!
4.0分
其他
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Service was very good. Cleanliness was good. Our room with a balcony was average and kind of outdated. Sliding glass door needs washing for sure. The beds need new pillows also. How about a Keurig coffee machine for an upgrade!! Employees were very nice and helpful though. Hotel is fine for 1-2 nights as far as location and amenities.
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酒店回复: Thank you for taking the time to review our property and letting us know how we are doing. We appreciate you choosing our hotel and hope you will stay with us again.
5.0分
商务出差
Best In Class Greenville
Excellent condition, kind staff, convenient and quiet!
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酒店回复: Thank you for taking the time to review our property. We are so glad you chose to stay with us and hope you will visit us again!
2.0分
其他
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I wanted to like it
- [ ] Outlets didn’t work
- [ ] Previous renters pjs in drawer
- [ ] Shower leaked
- [ ] Can hear whenever someone else showers and flushes the toilet
- [ ] Room next door is under construction banging and beating around 7 am.
They said that they put us in the renovated area but didn’t say that they were still remodeling.
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酒店回复: I would like to thank you for taking the time to review our property and give us the needed information to improve on the staff service as well as the facility. I do deeply apologize for the inconvenience during your stay, and we do hope you give us another chance and again I do apologize for the inconvenience.
4.0分
其他
The handle was broken off in our hotel room door. No one fixed it all weekend .
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酒店回复: We apologize for the issue you experienced during your stay with us. This is definitely not our standard and we hope to do better next time you stay with us!
离目的地很近，非常方便。
我要求额外的毯子，却被告知他们没有，我很幸运，甚至在特大号床套房的折叠床里找到了床上用品。当我预订时，我被告知包含早餐。来发现它是可选的，而且你必须付费。酒店闻起来很奇怪。我不会再住在那里，对万豪酒店感到非常失望。
It was blood on the floor, Blood on the chair and ,I had to be moved to another room food on the floor ,I took pictures to the front to show at the front desk.
Property has an updated fresh design. Rooms clean and comfortable. Liked the ambient lighting and big screen tv. Fresh coffee in the lobby in the morning plus complimentary donuts made it super special! Staff very nice.
It was easy to access. Staff was friendly and accomodating. Room was clean and comfortable
Pretty good property. The room we stayed in was a bit dated especially the bathroom. Some cracks/small damages noticed in the ceiling.
Service was very good. Cleanliness was good. Our room with a balcony was average and kind of outdated. Sliding glass door needs washing for sure. The beds need new pillows also. How about a Keurig coffee machine for an upgrade!! Employees were very nice and helpful though. Hotel is fine for 1-2 nights as far as location and amenities.
Best In Class Greenville
Excellent condition, kind staff, convenient and quiet!
I wanted to like it
- [ ] Outlets didn’t work
- [ ] Previous renters pjs in drawer
- [ ] Shower leaked
- [ ] Can hear whenever someone else showers and flushes the toilet
- [ ] Room next door is under construction banging and beating around 7 am.
They said that they put us in the renovated area but didn’t say that they were still remodeling.
The handle was broken off in our hotel room door. No one fixed it all weekend .