The Hilton Garden Inn is conveniently located just three-quarters of a mile from Gulfport Airport. Check-in was quick and the staff was friendly and helpful. My room and the property were very clean and quiet. I booked a room with complimentary breakfast and was pleasantly surprised that it included made-to-order options, not just a buffet. Overall, I had a great stay and would definitely recommend this hotel.
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酒店回复: Thank you so much for your wonderful 10/10 review! We’re thrilled to hear that our convenient location, smooth check-in experience, and friendly team helped make your stay enjoyable. It’s great to know you found your room and the property clean and quiet, and we’re especially glad the made-to-order breakfast exceeded your expectations.We truly appreciate your recommendation and are delighted you had a great stay. We hope to welcome you back to the Hilton Garden Inn Gulfport soon!Safe travels!
3.0分
其他
Needs maintenance AC was extremely loud requiring us to change rooms
Bathroom not very clean Sheets not changed during stay
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酒店回复: Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay did not meet expectations. Please accept our sincere apologies for the issues you encountered with the air conditioning and the cleanliness of your room — this is certainly not the level of comfort and care we aim to provide.We also appreciate your note regarding the sheet changes. For sustainability reasons, our current policy is to change linens every five days unless requested sooner, but we’re always happy to accommodate daily service upon request.Your comments have been shared with our housekeeping and maintenance teams to ensure improvements are made right away. We truly value your feedback and hope you’ll consider giving us another opportunity to provide a much better experience in the future.
4.0分
其他
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Parking was easy and secure . We needed more towels and there was a house keeper working the hall and she didnt have our room but she put fresh towels in our room for us . Very friendly
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酒店回复: Thank you for your detailed feedback and for choosing to stay with us! We're glad to hear that you found the parking easy and secure, and that our team was friendly and helpful with your towel request. We appreciate your understanding regarding the housekeeping mix-up and will share your comments with our staff to keep improving. We hope to welcome you back for an even better stay next time!
5.0分
其他
Family vacation
Good parking. Room was clean and tidy. Staff was professional and helpful. Breakfast was good but was xtra
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酒店回复: Thank you for your perfect 10/10 review! We’re delighted to hear your family vacation went so well and that you enjoyed our clean rooms, convenient parking, and friendly staff. We appreciate your feedback about breakfast and will be sure to share it with our team. We look forward to welcoming you and your family back soon!
5.0分
其他
Rooms where clean and i liked the fact they had a cafe downstairs so you didn't have to leave the property and the staff was extremely pleasant
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酒店回复: Thank you for your wonderful 10/10 review! We're so glad to hear you enjoyed the clean rooms and the convenience of our on-site café. It's great to know our staff made your stay even more pleasant. We truly appreciate your kind words and hope to welcome you back soon!
3.0分
商务出差
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Ok for the price. The staff were so kind and courteous, but the room wasn't very clean. There was hair on the bathroom floor and shower, objects left on the floor of the room showing it wasnt vacuumed well. Dust and crumbs on the tabletops and mold on the a/c vents. Quiet, though, and convenient location.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you found our staff kind and courteous, and that you appreciated the quiet and convenient location. However, we sincerely apologize for the cleanliness issues you experienced in your room. This is not the standard we strive for, and we will be addressing these concerns directly with our housekeeping team to ensure improvements are made. We truly appreciate your honest comments and hope to have the opportunity to provide you with a much better stay in the future.
3.0分
其他
It was ok. The other reviews for this location are accurate. I don’t have G to add
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear your experience aligned with other reviews, and we appreciate your honesty. If there’s anything specific you think we could improve, we’d love to hear from you. We hope to have the chance to welcome you back for a better experience in the future!
5.0分
其他
Closed to the airport and close to all of restaurants, shopping centers and main streets.
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酒店回复: Thank you so much for your wonderful 10/10 review! We're thrilled to hear that you enjoyed our convenient location near the airport, restaurants, shopping centers, and main roads.It was a pleasure having you with us, and we hope to welcome you back again soon for another great stay!
4.0分
家庭亲子
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Only complaint I have is the room smelled a little like feet, which I assumed was just the carpet. And the pillows are really thin. But we only were there for 2 days so it was fine and I would stay there again. I would probably just bring my own pillows haha.
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酒店回复: Thank you so much for your feedback and for giving us an 8/10! We're glad to hear that overall you enjoyed your stay and would return—that means a lot to us.We’re sorry to hear about the carpet odor and the pillows not being quite to your liking. We’ll be sure to look into the issue with the room and review our pillow options to see where we can improve. Bringing your own pillows is a great idea, but we’ll also aim to make sure our bedding meets expectations in the future.Thanks again for staying with us, and we look forward to welcoming you back soon!
3.0分
其他
Each night and during the day our air conditioner would not hole temp it kept jumping 77 and would not cool our room. We sweat both nights.
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酒店回复: Thank you for taking the time to share your feedback. We're very sorry to hear that the air conditioning in your room did not function properly during your stay. Your comfort is extremely important to us, and we regret that we fell short in this area. Please know that we’ve addressed the issue with our maintenance team to ensure it is resolved for future guests. We appreciate you bringing this to our attention and hope you'll consider giving us another chance to provide a much more comfortable experience.
The Hilton Garden Inn is conveniently located just three-quarters of a mile from Gulfport Airport. Check-in was quick and the staff was friendly and helpful. My room and the property were very clean and quiet. I booked a room with complimentary breakfast and was pleasantly surprised that it included made-to-order options, not just a buffet. Overall, I had a great stay and would definitely recommend this hotel.
Needs maintenance AC was extremely loud requiring us to change rooms
Bathroom not very clean Sheets not changed during stay
Parking was easy and secure . We needed more towels and there was a house keeper working the hall and she didnt have our room but she put fresh towels in our room for us . Very friendly
Family vacation
Good parking. Room was clean and tidy. Staff was professional and helpful. Breakfast was good but was xtra
Rooms where clean and i liked the fact they had a cafe downstairs so you didn't have to leave the property and the staff was extremely pleasant
Ok for the price. The staff were so kind and courteous, but the room wasn't very clean. There was hair on the bathroom floor and shower, objects left on the floor of the room showing it wasnt vacuumed well. Dust and crumbs on the tabletops and mold on the a/c vents. Quiet, though, and convenient location.
It was ok. The other reviews for this location are accurate. I don’t have G to add
Closed to the airport and close to all of restaurants, shopping centers and main streets.
Only complaint I have is the room smelled a little like feet, which I assumed was just the carpet. And the pillows are really thin. But we only were there for 2 days so it was fine and I would stay there again. I would probably just bring my own pillows haha.
Each night and during the day our air conditioner would not hole temp it kept jumping 77 and would not cool our room. We sweat both nights.