It was not nice. They tried to cover things up with a decent fixture or something—but lipstick on a pig.
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酒店回复: Thank you for your review of the Hampton Inn & Suites, Charlotte/Pineville.
1.0分
家庭亲子
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Room dirty and untidy, missing linens, phone did not work had to collect our own sofa bed linens and towels, requested room to be serviced but no one came, left with a pile of trash cause no housekeeping, someone spilled eggs in the hallway carpet was there our entire three nights.
Phone did not work, breakfast was the same everyday, tested like leftovers, coffee cream was out of supply one day with no one around to request for restock.
Tough to consider this a Hampton level, notwithstanding a Hilton brand. Find another option.
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酒店回复: Thank you for your review of the Hampton Inn & Suites, Charlotte/Pineville.
4.0分
情侣出游
The carpet in the hallway was very dirty and needed vacuumed. We were there two days and it was not vacuumed at all.
酒店回复: Thank you for your review.
1.0分
家庭亲子
Car was broken into in the parking lot. Roaches and dirty room. Was promised a refund that was never given.
酒店回复: Thank you for your review.
2.0分
其他
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Sh*t*ole
This is a rundown Hampton plain and simple. Toilets backed up. No one to help. Restrooms at lobby level also clogged with feces. No one managing the front desk from 6:45 am - 8:00 when we left. Coffee outright deplorable. Light burned out in bathroom. Our room had to closet. That’s right- no closet. The wall next to the far bed had a curtain covering it and behind it was an ironing board, and an 8” deep hanging rod. What a sh*thole!
酒店回复: Thank you for your review.
5.0分
家庭亲子
I can’t remember the ladies name but she was more then helpful she helped me and my autistic son check in early so he could go to the pool
还不错。 凑个五个字
我们预订这家酒店就是冲着它的泳池来的。结果到了才发现泳池在装修。酒店说我们可以去用隔壁酒店的泳池，但那个泳池条件很差。我们一家人带着四个孩子在这里住了一整个星期，结果全程都没泳池用。要是早知道这样，我们根本就不会订这家酒店。
酒店外墙正在粉刷，大部分停车位都用绳子围起来了，附近停车位都被占了，而且当时还下着倾盆大雨。他们本可以在下雨天开放一些停车位的。
有很多噪音
It was not nice. They tried to cover things up with a decent fixture or something—but lipstick on a pig.
Room dirty and untidy, missing linens, phone did not work had to collect our own sofa bed linens and towels, requested room to be serviced but no one came, left with a pile of trash cause no housekeeping, someone spilled eggs in the hallway carpet was there our entire three nights.
Phone did not work, breakfast was the same everyday, tested like leftovers, coffee cream was out of supply one day with no one around to request for restock.
Tough to consider this a Hampton level, notwithstanding a Hilton brand. Find another option.
The carpet in the hallway was very dirty and needed vacuumed. We were there two days and it was not vacuumed at all.
Car was broken into in the parking lot. Roaches and dirty room. Was promised a refund that was never given.
Sh*t*ole
This is a rundown Hampton plain and simple. Toilets backed up. No one to help. Restrooms at lobby level also clogged with feces. No one managing the front desk from 6:45 am - 8:00 when we left. Coffee outright deplorable. Light burned out in bathroom. Our room had to closet. That’s right- no closet. The wall next to the far bed had a curtain covering it and behind it was an ironing board, and an 8” deep hanging rod. What a sh*thole!
I can’t remember the ladies name but she was more then helpful she helped me and my autistic son check in early so he could go to the pool