We really enjoy our stay. Friendly staff who accommodated an early check in. Room was clean and spacious. Great free breakfast.
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酒店回复: Thank you for your kind review! We are so happy to hear you enjoyed your stay with us! Have a wonderful day!
3.0分
其他
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My family and I stay at the hotel was okay, but from the reviews we thought it would have been better. The doors to the hotel were loud when closing and my daughter room had a big roach or a big water bug that was in the bathroom which so happened to crawled into the bed area. She informed the front desk, but nothing was done. Housekeeping was only done one time of our 3 full day stay. We had to empty our own trash cans and gathered up our own towels and placed them outside the door. The morning staff was wonderful, but the night staff had a not so nice attitude. The breakfast was off the chain. Don’t know if we will stay in the future.
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酒店回复: Thank you for your feedback on your stay as the reviews definitely helps us see where we need to make improvements. I apologize for the inconveniences during your stay. We will look further into these issues and correct them immediately. We are so happy to hear you enjoyed breakfast and the morning staff. I hope you have a wonderful day!
5.0分
其他
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I booked a 3 nights stay, with no problems. Even though I had no problem getting supplies from the front desk when housekeeping was off for the Thanksgiving Holiday, Breakfast was OK hot every morning with a Different variety. Rooms were very very clean. The smell of the hotel was very nice and it wasn’t that they just sprayed a can of air freshener here and there because, they knew you were coming. It smelled really nice and refreshing throughout the entire stay. Staff was extra nice as well. Although this was not my first time staying there I will book again.
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酒店回复: Thank you so much for your kind words. We certainly appreciate your business and hope to see you again in the future. Happy Holidays!
4.0分
其他
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Room was good, breakfast was great, check in and out was easy. Only negative was that the outside door to the rear of the hotel was “OUT OF ORDER” and remained open our entire stay and look like it had been that way for a while. Our room was right next to the broken door.
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酒店回复: Thank you so much for your feedback and for choosing to stay with us. I certainly appreciate it. I will look into this issue immediately. Happy Holidays!
2.0分
家庭亲子
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There was not hot water. My 96 year old mother had to take a bath in cold water. I think we should get some discount because of the experience. Where can we present our complaint?
3.0分
其他
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The breakfast was not good at all. No pastries as advertised. The hot water was lukewarm at best. It felt like their hot water heater was out. The room was clean though
5.0分
情侣出游
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This may be on *******, and not the Hampton, but I had to pay a $75.00 non-refundable pet deposit for my 8 pound Yorkie. Really? I think ******* needs to make that info available before booking.
早餐区的座位安排需要改进。另外，水果种类也可以更丰富些。将来如果装修的话，请务必安装舒适高度的马桶。现有的马桶使用起来不太方便。
服务好，环境干净，早餐也不错。
还不错
We really enjoy our stay. Friendly staff who accommodated an early check in. Room was clean and spacious. Great free breakfast.
My family and I stay at the hotel was okay, but from the reviews we thought it would have been better. The doors to the hotel were loud when closing and my daughter room had a big roach or a big water bug that was in the bathroom which so happened to crawled into the bed area. She informed the front desk, but nothing was done. Housekeeping was only done one time of our 3 full day stay. We had to empty our own trash cans and gathered up our own towels and placed them outside the door. The morning staff was wonderful, but the night staff had a not so nice attitude. The breakfast was off the chain. Don’t know if we will stay in the future.
I booked a 3 nights stay, with no problems. Even though I had no problem getting supplies from the front desk when housekeeping was off for the Thanksgiving Holiday, Breakfast was OK hot every morning with a Different variety. Rooms were very very clean. The smell of the hotel was very nice and it wasn’t that they just sprayed a can of air freshener here and there because, they knew you were coming. It smelled really nice and refreshing throughout the entire stay. Staff was extra nice as well. Although this was not my first time staying there I will book again.
Room was good, breakfast was great, check in and out was easy. Only negative was that the outside door to the rear of the hotel was “OUT OF ORDER” and remained open our entire stay and look like it had been that way for a while. Our room was right next to the broken door.
There was not hot water. My 96 year old mother had to take a bath in cold water. I think we should get some discount because of the experience. Where can we present our complaint?
The breakfast was not good at all. No pastries as advertised. The hot water was lukewarm at best. It felt like their hot water heater was out. The room was clean though
This may be on *******, and not the Hampton, but I had to pay a $75.00 non-refundable pet deposit for my 8 pound Yorkie. Really? I think ******* needs to make that info available before booking.