酒店回复: Thank you for taking the time to share your kind review, and please visit us again.
2.0分
其他
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In room 150, some kind of machine or pump ran all night and projected into room. Unbelievable how much it disrupted my sleep. Then in am, the shower drain clogged and i was in dirty gross standing water. Unreal. I would like a refund or partial please! Room was clean and comfortable
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酒店回复: Dear Guest, I’m sorry to hear that noise pollution kept you from having a restful night’s sleep and that you experienced drainage issues; please forgive us. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcome as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Shea Cline, GM
5.0分
其他
From start to finish A plus. Lobby, bar/restaurant, outdoor facilities, room. Everything was fantastic. Definitely will return
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酒店回复: Dear Guest, I’m pleased to learn that your conference was enjoyable. We appreciate your compliments and humbly request a return visit. Guest Relations Manager, Boone Bishop
5.0分
家庭亲子
Overall was good, great staffs, especially Yonelin her service at breakfast time was excellent. the room was clean but dated.
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酒店回复: Thank you for staying with us. We hope to host you in our home again.
一家热情好客、专业的酒店。
食物很美味。
服务周到。
所有设施都维护得很好，我们整个团队都得到了很好的照顾。
房间不是很干净有股霉味
床不舒服
还好。床不太舒服，衣柜里也没有多余的枕头和毯子。我忘了带隐形眼镜护理液，我住过的大多数酒店都有，但他们没有。我们不得不出去买，真让人失望。11:30 的时候，走廊里还有吵闹的孩子跑来跑去，把我们吵醒了。
酒吧免费续杯咖啡，真是个惊喜。外面的休息区和泳池都有漂亮的休息区。
尽管我房间里的阀门坏了，但这次住宿体验对我来说非常棒。即使阀门坏了，我还是去了前台，他们立即派了一位工程师到我房间来解决问题。工作人员很有礼貌，设施也很干净。就连洗衣服也很方便。我强烈推荐这家酒店，尤其是在外州。它位于一个可以让你体验罗利各种活动的地方，而不必为了活动而花费超过30分钟的路程。
酒店大堂和设施都很棒。调酒师和餐厅的食物也很棒。前台的那个年轻人，我记得他叫奥蒂斯，非常不友好。作为万豪的忠实会员，我从未在万豪遇到过这种态度的人。其他员工似乎都很好。
床很舒服，没在那里吃饭。酒店不错，就是大厅有点怪味。设施可以翻新一下，但总体来说还不错。
好的
In room 150, some kind of machine or pump ran all night and projected into room. Unbelievable how much it disrupted my sleep. Then in am, the shower drain clogged and i was in dirty gross standing water. Unreal. I would like a refund or partial please! Room was clean and comfortable
From start to finish A plus. Lobby, bar/restaurant, outdoor facilities, room. Everything was fantastic. Definitely will return
Overall was good, great staffs, especially Yonelin her service at breakfast time was excellent. the room was clean but dated.