酒店回复: Your positive review is much appreciated as we remain committed to providing exceptional guest service. We look forward to welcoming you back soon.
5.0分
家庭亲子
Nice hotel, welcoming to pets, easy access to Holland and Saugatuck MI. Located in a nice industrial area.
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酒店回复: Thank you for sharing your feedback!We’re glad you enjoyed your stay with us and appreciated our pet-friendly accommodations and convenient location between Holland and Saugatuck. It’s great to hear you found our area accessible and welcoming. We hope you and your pet will visit us again soon for another comfortable and relaxing stay at the Residence Inn Holland!
5.0分
家庭亲子
Traveled with family and the room was very comfortable and each bedroom had it's own bathroom which made getting ready in the morning for 5 women much easier.
4.0分
家庭亲子
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There was lots to love about this hotel, its new, clean and staff are amazingly friendly. The staff make up for everything else. As a new hotel they are working out the kinks. Breakfast was great quailty, hot and plentiful. Waited 40 minutes for hot water the first 2 days. Last was fine. 2nd bathroom.shower stopped working and no one fixed it. Parking sucks as there are not alot of spots. Didnt use pool or little fire pit, but it was nice looking. Water station by the gym made filling my yeti easy. Never did find an ice machine but our friddge made ice.
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酒店回复: Thank you for taking the time to share such detailed feedback. We’re so glad to hear that you enjoyed our clean and new spaces, friendly team, and plentiful breakfast—we truly appreciate your kind words about our staff and service.At the same time, we’re very sorry for the challenges you encountered with hot water, the second bathroom shower, and parking. We’ve had multiple plumbers and plumbing companies working on the hot water issue, and we regret that it impacted your first two days. Your comments about maintenance, parking, and amenities are also very helpful and will be reviewed with our team so we can continue improving as a new property.It’s wonderful to know you noticed the little touches, like our water station and in-room ice, and we hope you’ll give us another chance to provide a seamless experience from start to finish on your next visit to Holland.
5.0分
其他
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Great hotel - clean and safe with friendly staff
My family of 4 stayed in a 2 bedroom suite for a 4 day swim meet in the area. The room size was perfect and the beds were comfortable. Everything was clean, the staff was friendly, and breakfast had a wide selection. It was in a good area of town - quiet, safe, and within close distance to activities. We were very happy with the stay. I did hear a train in the 7AM hour every morning but the rest of my family did not. We would definitely stay here again!
5.0分
其他
Great day! Loved the huge room and felt like a small apartment! We stayed in the new part of the hotel and it was beautiful!
5.0分
其他
Highly Recommend!!
We loved this room!! The bed was fabulous! The bathroom was large and clean! We will definitely stay at a Residence Inn again!!
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酒店回复: Thank you so much for your wonderful review! We're thrilled to hear you loved the room and found the bed comfortable and the bathroom clean and spacious. It's great to know we left such a positive impression, and we look forward to welcoming you back to Residence Inn again soon.
5.0分
情侣出游
The landscaping was being worked on, but the new stuff that was done looked poorly done.
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酒店回复: Thank you for the perfect rating! We're so glad you had a great stay with us. We appreciate your support and hope to welcome you back again soon!
我们住的皇后套房棒极了。房间超级干净，装修现代，非常舒适。工作人员也非常友善和乐于助人。我一定会再来的。
房间非常宽敞，距离荷兰10分钟车程。去那里需要开车。环境清幽。有洗衣机。早餐价格合理。
很好。
我很满意。这是我第一次来，感觉很好，我希望迷你市场能买到韩国拉面（+烧酒），这样我就不用担心保质期了。
Nice hotel, welcoming to pets, easy access to Holland and Saugatuck MI. Located in a nice industrial area.
Traveled with family and the room was very comfortable and each bedroom had it's own bathroom which made getting ready in the morning for 5 women much easier.
There was lots to love about this hotel, its new, clean and staff are amazingly friendly. The staff make up for everything else. As a new hotel they are working out the kinks. Breakfast was great quailty, hot and plentiful. Waited 40 minutes for hot water the first 2 days. Last was fine. 2nd bathroom.shower stopped working and no one fixed it. Parking sucks as there are not alot of spots. Didnt use pool or little fire pit, but it was nice looking. Water station by the gym made filling my yeti easy. Never did find an ice machine but our friddge made ice.
Great hotel - clean and safe with friendly staff
My family of 4 stayed in a 2 bedroom suite for a 4 day swim meet in the area. The room size was perfect and the beds were comfortable. Everything was clean, the staff was friendly, and breakfast had a wide selection. It was in a good area of town - quiet, safe, and within close distance to activities. We were very happy with the stay. I did hear a train in the 7AM hour every morning but the rest of my family did not. We would definitely stay here again!
Great day! Loved the huge room and felt like a small apartment! We stayed in the new part of the hotel and it was beautiful!
Highly Recommend!!
We loved this room!! The bed was fabulous! The bathroom was large and clean! We will definitely stay at a Residence Inn again!!
The landscaping was being worked on, but the new stuff that was done looked poorly done.