Well the breakfast was just waffles or bagels and stuff so I'm assuming it was fresh but I didn't eat any
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酒店回复: Dear Valued Guest, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Red Roof Inn Tupelo. We appreciate your feedback regarding the breakfast options during your stay. We understand that the limited selection of waffles and bagels may not have met your expectations. We strive to offer a variety of fresh and appealing choices, and we regret that you didn't find something to your liking. We will take your comments into consideration as we evaluate our breakfast offerings.Thank you again for sharing your experience at Red Roof. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely, ReysheRed Roof Management RediResponse Specialist
5.0分
情侣出游
The service was awesome, and the rooms were very clean. I have stayed at several Red Roof Inns and this was the best one ever .Would highly recommend it.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tupelo. We are thrilled to hear that you had such a positive experience at our Red Roof Inn. It's especially gratifying to know that you found our service awesome and the rooms very clean. We truly appreciate your high recommendation and are delighted to be the best Red Roof Inn you've stayed at. We always strive to provide excellent service and a comfortable environment for our guests.We hope to continue to provide great experiences for you at Red Roof. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,JannovemRed Roof ManagementRediResponse Specialist
5.0分
其他
Amazing staff upon check in. Room was spacious and clean. Nothing fancy but perfect for a night on the road:
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tupelo. We are delighted to hear you enjoyed a pleasant check-in experience and found your room spacious and clean. It's great to know our accommodations met your needs perfectly for your overnight stay.We hope to continue to provide great experiences for you here at Red Roof. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,ReysheRed Roof Management RediResponse Specialist
5.0分
家庭亲子
Is the 3rd time I stay in there on my way to Central Kansas and on my way back to Central Florida I love this place is very comfortable and safe.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tupelo. It's wonderful to hear you've enjoyed your stays with us during your travels. We truly appreciate your continued patronage and are delighted that you find our location comfortable and safe. Providing a pleasant and secure environment for our guests is always our top priority.We hope to continue to provide great experiences for you. Thank you again for your kind words. Red Roof and I would love to provide you with another comfortable stay in the future.Sincerely,DevineRed Roof ManagementRediResponse Specialist
2.0分
其他
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1. As soon as I got to my room I used the bathroom. There was a spider 🕷 just hanging out (alive) at the base of the tub. This did not instill confidence in me as to the cleanliness of the establishment.
2. As I was moving my luggage back out to my car, getting ready to leave, a man (I assume, manager) came up to me & told me that I needed to hurry up & get out. The time was 11:15, & I felt as though it was obvious that that was exactly what I was doing.
Based on these 2 incidents, I would not recommend this motel.
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酒店回复: Dear Valued Guest,We appreciate you sharing your feedback following your stay at the Red Roof Inn Tupelo. We are saddened to read that your stay fell short of your expectations due to the possible state of cleanliness, interaction with our staff and the spider you mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.We hope that you will give us the opportunity to provide you with a better experience at Red Roof the next time you re in the area.Sincerely,ZinniaRed Roof ManagementRediResponse Specialist
1.0分
其他
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Front desk clerk apparently didn't pass along my complaints. There has been no contact with management to me. The room was disgusting, smelly, The air conditioner was so noisy I shut it off. I took a nap on top of the bed and left in hours. I stayed at this property a week earlier in a different building and everything was fine. There were people partying drunk and wandering about the property. I felt very unsafe and uncomfortable. I have asked for a refund several times and hope that maybe this comment will stir the management. I will never stay at this property again.
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酒店回复: Dear Hotel Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tupelo. I am very sorry to hear about the extremely disappointing experience you had at our property. The concerns you raised regarding the condition of your room, the noisy air conditioner, the behavior of other guests, and the interaction you had with our staff. Please accept my sincere apologies for failing to meet your expectations and for the sense of discomfort and unsafety you felt during your stay.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that I will make sure to share your comments with the rest of our team. We hope you'll give Red Roof the opportunity to provide you with an improved experience the next time your travel plans bring you our way.Sincerely,JohnRed Roof Management RediResponse Specialist
5.0分
朋友出游
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Nice property. This is a great hotel for the money, the room was clean and the beds were comfortable. The breakfast was very basic and nothing special but the room was probably the best bang for the buck. I would recommend.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at Red Roof Inn Tupelo. We are delighted to hear you found our property and rooms to your liking, especially appreciating the value for money. We acknowledge your feedback regarding the breakfast. Your positive feedback truly brightens our day and reinforces our commitment to providing an excellent guest experience. Thank you for choosing Red Roof. We look forward to welcoming you back in the future.Sincerely,ViktorRed Roof Management RediResponse Specialist
还可以，我不喜欢房间门对外面的那种motel，觉得不安全，还好这里有房间门朝内的，进入走廊需要刷门禁卡，安全一点
3月15号晚上办理入住的前台态度恶劣，没有礼貌和专业度可言
房间不错，也很宽敞。办理入住的工作人员态度不太友好。同楼层的邻居非常吵闹，而且有什么东西砰的一声撞到了我们的门上。早餐没有适合糖尿病患者的食物，所以我们什么都吃不了。
Well the breakfast was just waffles or bagels and stuff so I'm assuming it was fresh but I didn't eat any
The service was awesome, and the rooms were very clean. I have stayed at several Red Roof Inns and this was the best one ever .Would highly recommend it.
Amazing staff upon check in. Room was spacious and clean. Nothing fancy but perfect for a night on the road:
Is the 3rd time I stay in there on my way to Central Kansas and on my way back to Central Florida I love this place is very comfortable and safe.
1. As soon as I got to my room I used the bathroom. There was a spider 🕷 just hanging out (alive) at the base of the tub. This did not instill confidence in me as to the cleanliness of the establishment.
2. As I was moving my luggage back out to my car, getting ready to leave, a man (I assume, manager) came up to me & told me that I needed to hurry up & get out. The time was 11:15, & I felt as though it was obvious that that was exactly what I was doing.
Based on these 2 incidents, I would not recommend this motel.
Front desk clerk apparently didn't pass along my complaints. There has been no contact with management to me. The room was disgusting, smelly, The air conditioner was so noisy I shut it off. I took a nap on top of the bed and left in hours. I stayed at this property a week earlier in a different building and everything was fine. There were people partying drunk and wandering about the property. I felt very unsafe and uncomfortable. I have asked for a refund several times and hope that maybe this comment will stir the management. I will never stay at this property again.
Nice property. This is a great hotel for the money, the room was clean and the beds were comfortable. The breakfast was very basic and nothing special but the room was probably the best bang for the buck. I would recommend.