酒店回复: Hello Theresa,Thank you for your feedback. We regret the issues you faced with check-in and with the temperature in the room. We're pleased to hear our server was polite and will use your comments to enhance our breakfast and overall experience.
酒店回复: Thank you for your compliments regarding our staff. However, I am sorry to learn about the bathroom not receiving enough attention. It's great to hear that you would stay with us again and we can't wait to welcome you back with an even better experience.
5.0分
其他
原文
翻译提供方:Google
一切都很顺利,而且很安静。我喜欢停车场里有特斯拉充电器。这非常方便。
展开
酒店回复: Thank you for taking the time to leave a review. We're delighted that you had a restful stay and that the Tesla chargers provided a convenient stopping point here.
5.0分
其他
原文
翻译提供方:Google
好的
1.0分
其他
展开
Very noisy! The employees seem to be immatures and unprofessional! I explained my concerns and all he was doing is shaking his head! I asked for a refund and they refused! I don’t recommend it unless you have to!
展开
酒店回复: Thank you for sharing your feedback, and we’re truly sorry to hear that your experience didn’t meet expectations. We always strive to provide our guests with a comfortable and enjoyable stay, and we regret that we fell short this time. Please know that your concerns have been taken seriously and will be reviewed with our team. We hope to have the chance to welcome you again for a much better experience.
首先,还有一笔额外的 50 美元押金,这在 ******* 上没有列出。我是假日酒店奖励计划的会员,从未在其他地方支付过押金。没有免费早餐。我们的房间很脏,淋浴墙上有肥皂泡沫,浴室里有头发……墙上有一些奇怪的物质,我希望是“白色乳液”退房时间是 11 点,我们要求延迟退房,他们给了我们 12:00 的时间。即使这样,10:30 时,女服务员没有敲门就打开门,走进来,说哦,我以为你走了!!天哪!退房时提到了这一点……还有不干净的房间,哦,嗯,这很奇怪……我得和女服务员谈谈!印象不深,质量肯定很差!
和家人一起在这里住了 2 晚,非常干净,空调很冷!他们甚至有迷你冰箱可以存放饮料,漫长的一天过后还可以洗热水澡。床也很干净舒适,我经常检查床有没有虫子。一定会再来这里住的!
不错的酒店,多次入住
这家酒店非常适合我的需求。离我家人很近,停车位充足。每年有几次这里非常繁忙。其余时间都很顺利。
后面有一个特斯拉充电站,供有电动汽车的人使用。餐厅不错。
没什么可抱怨的。
最多算是一般
我们的住宿最多算是一般。由于前台服务员似乎是新来的,所以办理入住的时间比平时要长一些。我们的房间很闷热,但很凉爽。似乎需要更好的通风。早餐也最多算是一般。我们的服务员非常有礼貌。
我们大部分时间都在旅行,还拜访了哥伦比亚的家人。我们在这里得到了急需的好好休息。这里安静、干净、舒适。
我们深夜才入住,但入住手续很方便,一切都很干净整洁。我们在那里度过了非常舒适的一晚。
房间很舒适。浴室需要保养。洗手液分配器坏了。我们会再次入住。工作人员非常好。
一切都很顺利,而且很安静。我喜欢停车场里有特斯拉充电器。这非常方便。
好的
Very noisy! The employees seem to be immatures and unprofessional! I explained my concerns and all he was doing is shaking his head! I asked for a refund and they refused! I don’t recommend it unless you have to!