酒店回复: Dear guest,Thank you for staying with us and thank you for your review. We are sorry to hear that everything was not perfect with your stay. We appreciate your feedback so we can make improvements. We hope next time your travel brings you back to Columbia, we will have the opportunity to better serve you.
3.0分
家庭亲子
原文
翻译提供方：Google
很容易找到并办理入住。有几个小问题：浴室毛巾杆松了。
二楼的制冰机坏了。
电视和遥控器有问题，没人修。
令人失望的是，没有免费早餐，甚至连欧陆式早餐都没有。
工作人员很友好，愿意尽力提供帮助。
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酒店回复: Dear guest,Thank you for staying with us and thank you for your review. We are sorry to hear that everything was not perfect with your stay. We appreciate your feedback so we can make improvements. We hope next time your travel brings you back to Columbia, we will have the opportunity to better serve you.Sincerely
5.0分
其他
原文
翻译提供方：Google
这家酒店很不错。典型的万怡品质。我带了狗狗（额外收费50美元），他们非常热情周到。
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酒店回复: Dear guest,Thank you for staying with us and thank you for your review!We look forward to your next visit.Sincerely
酒店回复: Dear guest,Thank you for staying with us and thank you for your review. We are sorry to hear that everything was not perfect with your stay. We appreciate your feedback so we can make improvements. We hope next time your travel brings you back to Columbia, we will have the opportunity to better serve you.Sincerely,
5.0分
其他
原文
翻译提供方：Google
房间装饰精美，令人赏心悦目。工作人员热情周到。非常安静。停车很方便。
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酒店回复: Dear guest,Thank you for staying with us and thank you for your review! We look forward to your next visit.Sincerely
1.0分
其他
I chose this hotel because the ******* website said it offers an airport shuttle. Upon check in I learned a shuttle is not available on weekends.
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酒店回复: Dear guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the our team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
4.0分
家庭亲子
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Room was clean and met our needs other than TV would not power on. We arrived late at night so didn’t even bother calling to get it fixed. Tried to get coffee next morning was a challenge. Waited for 20 minutes to get my $7 coffee and service very slow!!
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酒店回复: Dear guest,Thank you for staying with us and thank you for your review. We are sorry to hear that everything was not perfect with your stay. We appreciate your feedback so we can make improvements. We hope next time your travel brings you back to Columbia, we will have the opportunity to better serve you.
房间和酒店设施整体比较老旧，但房间空间很大，并且front desk的工作人员态度都很不错。总的来说体验还可以
我们预订了3间客房，入住3天。全程都没有客房服务，我们投诉的时候前台才给我们递上毛巾。他们说会跟客房服务沟通（但除了毛巾，我们什么都没收到）。我们被告知酒店无法（也不会）提供任何帮助，因为我们是通过*******预订的。他们完全不体谅人，好像根本不在乎似的。我完全不推荐这家酒店（以及他们的连锁酒店）。
位置便利。健身房不错。很高兴能使用自由重量训练器和带引体向上把手的滑轮训练器。早餐和咖啡服务都很棒。没有洗衣液。房间里只有两人份的咖啡包。入住体验很棒。
我们抵达后不到一周，酒店就给我们发了邮件，说由于当晚有大学比赛（结果发现是整个客队），所以退房时间延长了。我们不得不等了3个小时，直到晚上6点才办理入住，以便他们打扫所有房间。我们本来计划好了，但无法晚点到，所以开车11个小时后去了附近的州立公园徒步旅行。酒店没有给我们带来任何不便，也没有表示感谢或任何形式的歉意。
浴室很脏，墙上有很多洞，床上用品也被一些棕色污渍弄脏了。
总而言之，我对这间每晚348美元的房间很不满意。非常失望，因为我对这家连锁酒店期望更高。
很容易找到并办理入住。有几个小问题：浴室毛巾杆松了。
二楼的制冰机坏了。
电视和遥控器有问题，没人修。
令人失望的是，没有免费早餐，甚至连欧陆式早餐都没有。
工作人员很友好，愿意尽力提供帮助。
这家酒店很不错。典型的万怡品质。我带了狗狗（额外收费50美元），他们非常热情周到。
深夜入住。住宿体验不错，如果门口的读卡器能用的话，我会给更高的评分。但是它出了点问题，我们不得不来回跑了四趟入住台，最后才换到了另一个房间。
房间装饰精美，令人赏心悦目。工作人员热情周到。非常安静。停车很方便。
I chose this hotel because the ******* website said it offers an airport shuttle. Upon check in I learned a shuttle is not available on weekends.
Room was clean and met our needs other than TV would not power on. We arrived late at night so didn’t even bother calling to get it fixed. Tried to get coffee next morning was a challenge. Waited for 20 minutes to get my $7 coffee and service very slow!!