酒店回复: Thank you for taking a moment to share your experience. We are truly sorry that the fire alarm went off during your stay. It's always unfortunate when guests do not follow the rules and disrupt the experience for others.In situations like this, it’s always safest to err on the side of caution and evacuate unless staff can confirm that it is a false alarm.Please accept our sincere apologies for the inconvenience and disruption. We appreciate your understanding and patience.
5.0分
家庭亲子
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翻译提供方:Google
我强烈推荐这家酒店,前台的女士非常友好,乐于助人。酒店非常干净,我感觉很安全
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酒店回复: Thank you for taking a moment to share your experience. It is a pleasure to hear that you enjoyed the entirety of your stay at the Hilton Garden Inn. We look forward to welcoming you back in the future and hope to see you again soon!
5.0分
其他
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翻译提供方:Google
工作人员很友好,房间很干净。周边环境很好。一定会再次入住。
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酒店回复: Thank you for taking a moment to share your experience. We are extremely thrilled to hear that you enjoyed your stay at the Hilton Garden Inn San Bernardino. We appreciate your feedback and look forward to welcoming you back in the future.
酒店回复: We sincerely apologize for the inconvenience. We greatly appreciate your feedback and will communicate with our front desk team, to resolve this issue promptly. -
5.0分
商务出差
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翻译提供方:Google
干净,员工很棒,食物选择和酒吧/烧烤都很棒。
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酒店回复: Thank you for taking a moment to share your experience. We are extremely thrilled to hear that you enjoyed your stay at the Hilton Garden Inn San Bernardino. We appreciate your feedback and look forward to welcoming you back in the future.
总的来说不错,房间挺大、也很干净,位置也很方便,离沙漠outlet60多公里,下了高速就到酒店。
酒店服务很好。但早餐有点简单,虽然酒店周边没什么设施,但酒店内有合适的餐厅并提供简单的餐饮服务。
我在这家酒店的入住体验非常棒。我来这里是为了主持一场亲人的追思会。抵达后,Sheri 热情地迎接了我,她的热情好客、人品和专业素养都堪称一流。工作人员都很友好,尤其是客房服务人员。
服务太棒了!!!所有客服人员都很友善,乐于助人。他们竭尽全力提供卓越的服务。位置很棒,而且很容易找到。
他们每辆车收费12美元。我觉得在第一辆车之后,这个价格还算合理。
酒店非常干净整洁,员工也很棒。但是酒店里有人拉响了五次火警警报,却没人阻止。所以我很担心。
我强烈推荐这家酒店,前台的女士非常友好,乐于助人。酒店非常干净,我感觉很安全
工作人员很友好,房间很干净。周边环境很好。一定会再次入住。
房间大小合适!我需要的一切都在附近。客户服务需要改进。我在办理入住手续时问前台附近是否有目标。他们让我谷歌一下。
干净,员工很棒,食物选择和酒吧/烧烤都很棒。