酒店回复: Dear Kenneth, Thank you for taking the time to complete our survey. We truly value your feedback. I sincerely apologize that we were unable to accommodate your late check-out request. We understand how important flexibility can be, and we regret any inconvenience this may have caused during your stay. We hope to have the opportunity to serve you better in the future.
酒店回复: Dear Valued Guest,Thank you for taking the time to complete this survey. We truly appreciate the feedback, and I am happy to share that we are currently working with Marriott to discuss a room renovation that should take place in the near future. We look forward to welcoming you back in the future.
酒店回复: Dear William, Thank you for taking the time to share your recent experience with us.My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience.It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.
酒店回复: Dear Mollie, My hope is that all of our guests enjoy a peaceful stay, and I am so sorry this was not the case for you. We hope you will give us another chance in the future.
酒店回复: Dear Mary Alice,Thank you for taking the time to complete this survey. My hope is that all guests enjoy a quiet and peaceful stay and I am truly sorry that was not the case for you. We truly appreciate you choosing to stay with us and hope to see you again in the future.
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翻译提供方：Google
大堂和房间都翻新了，但过渡区域的地毯或墙纸需要更新。一过大堂就能闻到一股老旧的味道。
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酒店回复: Dear Victoria, Thank you for taking the time to complete this survey and for the positive review. I am delighted to share that we are in works with Marriott for a room renovation which should take place within the near future. Thank you again and we hope to see you again soon!
酒店回复: Dear William, I apologize about the smoke smell in your rooms. That is absolutely unacceptable, and I will pass this along to my housekeeping manager. I appreciate you letting us know. We hope you will give us another chance in the future.
深夜抵达时，我被分配的房间有一股非常严重的霉味，一开始被冷气掩盖了。但随着房间逐渐变暖，霉味变得越来越浓，让我难以入睡。第二天早上，我向前台工作人员反映了情况，她对此表示歉意。她让客房经理带我看了两个房间，最终我选择并换到了一个更新、装修过的房间。请注意，这是一家老酒店，尽管禁烟，但房间都铺有地毯，有些房间确实闻得到烟味。大堂非常漂亮，有一个很大的休息区。餐厅的咖啡和糕点很不错。酒店附近有很多商店和餐馆。员工们都非常友好和乐于助人。
我们遇到的所有员工服务都很好，很友善。
很棒的酒店
非常好的酒店，地理位置优越，房间舒适干净，停车位充足，环境安静祥和
马萨诸塞州雷纳姆万怡酒店
我们于11月27日入住，11月28日中午退房。
感恩节期间，酒店停车场大约停了6辆车。
当时下着倾盆大雨，我们预计还要两个小时才能到房东家。我们只需要多待30到60分钟，因为我们无处可去。我们被拒绝了。
我刚从阿鲁巴旅行回来，住在万豪冲浪俱乐部酒店。我们要求多待一个小时，因为我们的航班要晚点起飞。他们很好心地给了我们三个小时。
而雷纳姆酒店的工作人员甚至连多待30分钟都不让我们！
所以，我对雷纳姆万怡酒店的服务很不满意。
入住愉快，性价比高
工作人员很友好。入住和退房快捷高效。房间里有一些交通噪音，但我把风扇调到常亮模式，就盖过了交通噪音。浴缸上有些锈迹，但没什么大碍。我觉得性价比很高。
入住的房东很棒，我们一到就帮我们办理了入住，真是太感谢了。这家酒店最大的缺点就是墙薄得像纸一样。半夜能听到右边房间的嘈杂声，左边房间的谈话声清晰可闻，仿佛房间之间根本就没有墙隔开似的。我们入住期间，酒店里正在举办一场婚礼，凌晨三点多就吵得要命。彻底毁了我的入住体验。
我觉得酒店本身不错。电视总是坏。我住在一楼，晚上听到周围有人试图闯进房间的声音（可能是钥匙坏了，我不知道），晚上很吵。
客人吵闹不堪，大喊大叫，大笑不止，还摔门声不断。凌晨2:45，我从酣睡中惊醒。我给前台打了电话，之后才安静下来。
大堂和房间都翻新了，但过渡区域的地毯或墙纸需要更新。一过大堂就能闻到一股老旧的味道。
酒店房间散发着香烟味。我们订了两个房间，两个房间都烟雾缭绕，以至于我们离开几天后，我们在房间里和床上穿的衣服——儿童睡衣——在行李箱里都沾上了烟味。上次我们住在这里时，这个问题就出现了，所以我向管理层和万豪代表投诉，他们都承诺会解决这个问题。我想，我又被骗了……我们再也不会回来了。