I had reserved a handicapped room. The issues were all around this. It appears to me this room had not been used in a long while. Dirty rug n dusty furniture. Several items were missing that all handicapped rooms always have. No
Cups although the staff said we weren’t looking in correct place. Incorrect. No cups or glasses. No large towels, no pencil or paper . No soap, no blanket . Even though summer some people need a blanket no matter what time of year. The bed was made so tightly , I could not get in and pull the sheets up the bed was half sheeted. The air conditional is broken. It banged all night and made a clicking noise. I could not read the temperature on the wall thermostat as some of the display lights were burned out. There was no chair or table in the bathroom to hold my equipment . No size chair or stool with a mirror lower down for a wheel chair so I I could see myself it. No table in the room to help me place again my equipment . I did not have a bunch but handicapped persons do have special things to travel with . I had a terrible stay . I don’t think I should have to pay for this! SLC rm 123 handicapped space.
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酒店回复: I do apologize for the experience you had during your stay with us. I will be talking with the proper departments about the things you listed. Thank you for letting us know and I hope you have a great weekend.
1.0分
家庭亲子
Horrible service. Air didn’t work half of the time. Sold pop that was expired & then acted like I was lying when I told them it was flat.
5.0分
其他
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Great Overnight Stop on Michigan Road Trip
Last minute booking while on the road. Good value for the price- clean room and property. Walkable to the Walmart next door, which allowed for refreshing our supplies on our road trip. Beds were very firm. Standard continental breakfast but well stocked and clean dining area.
3.0分
其他
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Just ok
The hotel was just ok. The comforter wouldn’t stay in its cover and it was covered in stains, like it had never been washed. We went to the breakfast in the morning but by the time we got there, there was no pancake mix left and the counters were covered in used cups from people who had used the pancake mix, along with food people had spilled. I have to assume they were short staffed, but it wasn’t ideal for my hungry kiddo. Normally I love Hampton Inn, but I think we will avoid this location in the future.
3.0分
情侣出游
Shannon at checkin was the rudest person I have ever encountered. She never said helllo or looked up from her computer. Her people skills were nonexistent!
5.0分
其他
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Great stay!
The only issue I had with my stay is the type of pillow. The pillows were unbelievably too soft. I put 2 of them together, but it didn't help. Otherwise the stay was fine.
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酒店回复: Thank you for the great review, I am so glad you enjoyed your stay with us!
4.0分
商务出差
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The property was clean and the breakfast was nice. Check-in went well.
Cons- the exterior door that should always be locked, wasn’t locked ever so anyone could walk in. The fire alarm went off around 5:00am for a short period of time.
4.0分
其他
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Our stay was good. It would have been excellent if our room would have had a micro wave so that we could have heated our coffee we had gotten from the front desk as it was not warm.
A plus is the parking, as we had a boat. In fact that was the primary reason for staying at the hotel.
3.0分
其他
Check in person was not friendly. They only had one luggage cart. There was trash outside the front door.
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酒店回复: I do apologize for the experience you had during your stay with us, I will be talking with the proper departments about it. I hope you give us another chance the next time you are in town.
5.0分
其他
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Desk clerk met us at the door, so we didn’t have to track someone down for a late check in. Comfy beds. Clean room, hallway and stairwell. Overall pleasant experience and great night sleep.
展开
酒店回复: Thank you for the great review, I am so glad you enjoyed your stay with us!
I had reserved a handicapped room. The issues were all around this. It appears to me this room had not been used in a long while. Dirty rug n dusty furniture. Several items were missing that all handicapped rooms always have. No
Cups although the staff said we weren’t looking in correct place. Incorrect. No cups or glasses. No large towels, no pencil or paper . No soap, no blanket . Even though summer some people need a blanket no matter what time of year. The bed was made so tightly , I could not get in and pull the sheets up the bed was half sheeted. The air conditional is broken. It banged all night and made a clicking noise. I could not read the temperature on the wall thermostat as some of the display lights were burned out. There was no chair or table in the bathroom to hold my equipment . No size chair or stool with a mirror lower down for a wheel chair so I I could see myself it. No table in the room to help me place again my equipment . I did not have a bunch but handicapped persons do have special things to travel with . I had a terrible stay . I don’t think I should have to pay for this! SLC rm 123 handicapped space.
Horrible service. Air didn’t work half of the time. Sold pop that was expired & then acted like I was lying when I told them it was flat.
Great Overnight Stop on Michigan Road Trip
Last minute booking while on the road. Good value for the price- clean room and property. Walkable to the Walmart next door, which allowed for refreshing our supplies on our road trip. Beds were very firm. Standard continental breakfast but well stocked and clean dining area.
Just ok
The hotel was just ok. The comforter wouldn’t stay in its cover and it was covered in stains, like it had never been washed. We went to the breakfast in the morning but by the time we got there, there was no pancake mix left and the counters were covered in used cups from people who had used the pancake mix, along with food people had spilled. I have to assume they were short staffed, but it wasn’t ideal for my hungry kiddo. Normally I love Hampton Inn, but I think we will avoid this location in the future.
Shannon at checkin was the rudest person I have ever encountered. She never said helllo or looked up from her computer. Her people skills were nonexistent!
Great stay!
The only issue I had with my stay is the type of pillow. The pillows were unbelievably too soft. I put 2 of them together, but it didn't help. Otherwise the stay was fine.
The property was clean and the breakfast was nice. Check-in went well.
Cons- the exterior door that should always be locked, wasn’t locked ever so anyone could walk in. The fire alarm went off around 5:00am for a short period of time.
Our stay was good. It would have been excellent if our room would have had a micro wave so that we could have heated our coffee we had gotten from the front desk as it was not warm.
A plus is the parking, as we had a boat. In fact that was the primary reason for staying at the hotel.
Check in person was not friendly. They only had one luggage cart. There was trash outside the front door.
Desk clerk met us at the door, so we didn’t have to track someone down for a late check in. Comfy beds. Clean room, hallway and stairwell. Overall pleasant experience and great night sleep.