Staff at check in very friendly. Arrived in snow storm, parking lot did not get plowed and was a sheet of ice the next morning. Otherwise was a nice stay.
5.0分
家庭亲子
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We booked this hotel because of an excellent facility in another location. We were very disappointed when the breakfast advertised was non-existent and the TV's didn't work. There was trash in the wastebasket and a used coffee pod was in the coffee maker. We probably won't use this facility again.
5.0分
商务出差
Desk clerk was very friendly. Lobby was clean and stylish. Room was great.
3.0分
其他
No wanted to complain about towels when I was not Round for housekeeping
3.0分
家庭亲子
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The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.
3.0分
其他
Clean but worn down. Night front desk help was rude
2.0分
其他
Needs to be updated carpeting keys are terrible
3.0分
商务出差
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The place has an old feel. Doors squeak, front doors kept opening and closing even though it was very cold outside. We could not contact the front desk via room phone - we had to use our cell phone to call them. When I did need a couple of things the staff did respond quickly.
2.0分
家庭亲子
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When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back
5.0分
其他
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I had a king suite and liked it alot. It was clean, comfortable and cozy. Bathroom was updated adding to the appeal. The furniture in the sitting area needs replacement though. I didn't feel like sitting there but I was there only one night. For an extended stay, that would have been a drawback. Kitchen was very convenient, but they should provide more than one set of eating utensils. The garbage disposal was too powerful for the small size sink. Not a big deal, just throws food out when turned on. Overall a very inviting room. I was not crazy about being across from the elevator, but there were only one or two noisy guests briefly passing by.
Staff at check in very friendly. Arrived in snow storm, parking lot did not get plowed and was a sheet of ice the next morning. Otherwise was a nice stay.
We booked this hotel because of an excellent facility in another location. We were very disappointed when the breakfast advertised was non-existent and the TV's didn't work. There was trash in the wastebasket and a used coffee pod was in the coffee maker. We probably won't use this facility again.
Desk clerk was very friendly. Lobby was clean and stylish. Room was great.
No wanted to complain about towels when I was not Round for housekeeping
The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.
Clean but worn down. Night front desk help was rude
Needs to be updated carpeting keys are terrible
The place has an old feel. Doors squeak, front doors kept opening and closing even though it was very cold outside. We could not contact the front desk via room phone - we had to use our cell phone to call them. When I did need a couple of things the staff did respond quickly.
When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back
I had a king suite and liked it alot. It was clean, comfortable and cozy. Bathroom was updated adding to the appeal. The furniture in the sitting area needs replacement though. I didn't feel like sitting there but I was there only one night. For an extended stay, that would have been a drawback. Kitchen was very convenient, but they should provide more than one set of eating utensils. The garbage disposal was too powerful for the small size sink. Not a big deal, just throws food out when turned on. Overall a very inviting room. I was not crazy about being across from the elevator, but there were only one or two noisy guests briefly passing by.