Got to my room and there are dirty towels on the bathroom floor and sink. I check the bed and there is blood on the sheets. I tell the front desk, "i can change your room... oh, no, i can't. I'll be up to get those towel." That was 15 minutes ago. What about the sheets?! This place is empty. She could easily chamge my room. Spend the money. Stay somewher re
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3.0分
其他
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The place seemed clean enough and staff was fine.
There was what seemed to be a couple baby cockroaches one was on the wall when we first walked in and turned on the lights and another in the bathroom, plus other smell dead bugs in a corner in the bathroom. We decided not to bring our bags in from the car.
There were many people outside hanging around and loitering and made my son a little uneasy to go out anywhere.
There was free breakfast but the coffee wasn't great and we did not eat the food.
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1.0分
朋友出游
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Rooms rundown. Telephone inoperable. No real breakfast. Room smelled of insecticide. Hotel recently changed owners. Outdoor signage lacking— no lifhtd
Hotel clerk and room cleaner very nice
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3.0分
情侣出游
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I was very disappointed with my recent stay at this hotel. First, the pool was not heated, the bath towels were very cheap, the bathroom faucet sprayed, they apparently were out of hair conditioner, there were only two pillows on the bed, and the “breakfast” was mediocre at best. I decided to call the hotel and speak to the Assistant General Manager before posting this review, and what I got was someone who wasn’t apologetic in the slightest. Again, very, very disappointing. As there are many hotels to choose from in this area, I would not recommend this one!
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酒店回复: Thank you for taking the time to complete our survey. We appreciate your business and you!
4.0分
其他
The rooms are clean, the staff were very nice; but the hotel needs updating. It was fine for what we needed, and the price was right for the product.
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1.0分
其他
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Might be the worst hotel we've stayed at!
Spend the extra money and go somewhere else! The website for the hotel has been taken down recently, the main floor has been without a/c for the last year per front desk, which includes the breakfast area and workout area, the workout room had the key pad ripped out and wires exposed in the door, there isnt a snack/deli , the ice machine has been broken for the last month, we were told to go to the other hotel and use thiers, the pool stunk and was freezing-not heated, so no one swam, they do not have any washer/dryers-but they told us if we really needed to they could wash with their hotel laundry, hotel is non-smoking but our room stunk of cigarettes, opened the window on 3rd floor and there wasn't a screen in it, tub was gross, hair dryer broken, dirty bedsheets were replaced with the managers off her bed- they didn't have extra, room towels were the pool towels, the elevator doesn't have safety feature so it will close on you and kill you, the fire alarm went off multiple times at 1:15am because front desk didn't catch it in time- to turn off, usually goes off at 4am per them, homeless people sleeping outside, and the front desk told us most people walk in to check in, and turn around and leave.
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酒店回复: Thank you for taking the time to give us feedback. This will help with us making improvements with the rooms and staff. The alarm had gone off because unfortunately there was a guest who didnt want to follow the no smoking policy. Our apologies.
4.0分
情侣出游
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You get what you pay for. We just needed a bed to sleep in for a few hours so we weren’t expecting anything crazy. Bathroom (mainly the bathtub) was a bit dirty and bath towels were very old/used/thin. Staff was friendly when we checked in.
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3.0分
其他
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Less than Average
The hotel was in need of many updates. There were not enough covers on the bed, nor enough pillows. The bathroom sink faucet sprayed water all over the sink. The bathtub looked dirty so I didn’t even attempt to shower.
酒店回复: Thank you for taking the time to complete our survey
1.0分
其他
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Worst hotel ever!
This hotel is absolutely horrible. The staff was nice enough, but this place needs a lot of work and better housekeeping. There were stains all over the building and food crumbs all over the floor. The carpets are disgusting and the lamp shades are covered in stains and the outlets barely work. The bathroom sink was leaking all over the floor and at some point they remove the refrigerator from the room I was assigned, but they didn't clean the spot where they took it from. There was nothing but a thick, dusty scum left in its place. This was a last minute booking to visit my son, who is a freshman in college. There were no rooms available in the area because there were a good bit of events happening in the area and the hotels that were available, were price gouging ridiculously. I definitely will plan better next time, but by no means, will I ever stay at this place again.
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酒店回复: Thank you for taking the time to give us feed back. This will help with making improvements
2.0分
家庭亲子
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The rooms arent very sound proof making it hard to sleep. The rooms also need to be updated. The bathroom looked old with a dirty shower curtain and mold on the ceiling. The general look of the place looks old and just not kept up but has potential. The fire alarm went off a few times as a fals alarm at 145 in the morning.
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酒店回复: Thank you for taking the time to complete our survey. We apologize for falling short of a great stay. This feed back will help with making improvements
Got to my room and there are dirty towels on the bathroom floor and sink. I check the bed and there is blood on the sheets. I tell the front desk, "i can change your room... oh, no, i can't. I'll be up to get those towel." That was 15 minutes ago. What about the sheets?! This place is empty. She could easily chamge my room. Spend the money. Stay somewher re
The place seemed clean enough and staff was fine.
There was what seemed to be a couple baby cockroaches one was on the wall when we first walked in and turned on the lights and another in the bathroom, plus other smell dead bugs in a corner in the bathroom. We decided not to bring our bags in from the car.
There were many people outside hanging around and loitering and made my son a little uneasy to go out anywhere.
There was free breakfast but the coffee wasn't great and we did not eat the food.
Rooms rundown. Telephone inoperable. No real breakfast. Room smelled of insecticide. Hotel recently changed owners. Outdoor signage lacking— no lifhtd
Hotel clerk and room cleaner very nice
I was very disappointed with my recent stay at this hotel. First, the pool was not heated, the bath towels were very cheap, the bathroom faucet sprayed, they apparently were out of hair conditioner, there were only two pillows on the bed, and the “breakfast” was mediocre at best. I decided to call the hotel and speak to the Assistant General Manager before posting this review, and what I got was someone who wasn’t apologetic in the slightest. Again, very, very disappointing. As there are many hotels to choose from in this area, I would not recommend this one!
The rooms are clean, the staff were very nice; but the hotel needs updating. It was fine for what we needed, and the price was right for the product.
Might be the worst hotel we've stayed at!
Spend the extra money and go somewhere else! The website for the hotel has been taken down recently, the main floor has been without a/c for the last year per front desk, which includes the breakfast area and workout area, the workout room had the key pad ripped out and wires exposed in the door, there isnt a snack/deli , the ice machine has been broken for the last month, we were told to go to the other hotel and use thiers, the pool stunk and was freezing-not heated, so no one swam, they do not have any washer/dryers-but they told us if we really needed to they could wash with their hotel laundry, hotel is non-smoking but our room stunk of cigarettes, opened the window on 3rd floor and there wasn't a screen in it, tub was gross, hair dryer broken, dirty bedsheets were replaced with the managers off her bed- they didn't have extra, room towels were the pool towels, the elevator doesn't have safety feature so it will close on you and kill you, the fire alarm went off multiple times at 1:15am because front desk didn't catch it in time- to turn off, usually goes off at 4am per them, homeless people sleeping outside, and the front desk told us most people walk in to check in, and turn around and leave.
You get what you pay for. We just needed a bed to sleep in for a few hours so we weren’t expecting anything crazy. Bathroom (mainly the bathtub) was a bit dirty and bath towels were very old/used/thin. Staff was friendly when we checked in.
Less than Average
The hotel was in need of many updates. There were not enough covers on the bed, nor enough pillows. The bathroom sink faucet sprayed water all over the sink. The bathtub looked dirty so I didn’t even attempt to shower.
Worst hotel ever!
This hotel is absolutely horrible. The staff was nice enough, but this place needs a lot of work and better housekeeping. There were stains all over the building and food crumbs all over the floor. The carpets are disgusting and the lamp shades are covered in stains and the outlets barely work. The bathroom sink was leaking all over the floor and at some point they remove the refrigerator from the room I was assigned, but they didn't clean the spot where they took it from. There was nothing but a thick, dusty scum left in its place. This was a last minute booking to visit my son, who is a freshman in college. There were no rooms available in the area because there were a good bit of events happening in the area and the hotels that were available, were price gouging ridiculously. I definitely will plan better next time, but by no means, will I ever stay at this place again.
The rooms arent very sound proof making it hard to sleep. The rooms also need to be updated. The bathroom looked old with a dirty shower curtain and mold on the ceiling. The general look of the place looks old and just not kept up but has potential. The fire alarm went off a few times as a fals alarm at 145 in the morning.