Everything was satisfactory except for the shower.
The tub/shower floor was EXTREMELY slick and I fell out of the shower onto the floor injuring my left shoulder and striking the left side of my head. There are no nonslip appliances on the shower floor nor were there any grab bars inside the shower.
I immediately went to the ER for treatment.
I am very surprised there are no safety features in place. I am almost 80 years old and this could have been worse than it was.
I would expect to hear from someone about this issue in the near future.
5.0分
商务出差
This is exactly what we needed for a quick stay and the staff was extremely friendly! Would stay again
4.0分
家庭亲子
Beautiful room with plenty of space . Breakfast was great. However, room had a weird odor when walking into it.
5.0分
情侣出游
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Highly recommend especially for more than 1 night stays! The extra space offered in the rooms makes being away from home much easier. Staff was lovely and property is well kept.
5.0分
情侣出游
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The room setup was very nice, especially the kitchen area that had ice in the freezer, all silverware, dishes, pots, pans, anything you could think of that you needed was there. Me and my boyfriend definitely enjoyed our stay and would love to come back again! I recommend staying here for sure!
1.0分
其他
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Had to change rooms due to a broken sink. The second room looked like someone had already been sitting on the bed. I left at 4 am because I didn’t want to be there. Staff was nice.
5.0分
情侣出游
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It was so great we booked another night. The front desk staff was incredibly helpful with the process and was able to keep us in the same room. It took less than five minutes. There’s entry’s at every corner of the hotel. I recommend!
5.0分
其他
Great stay close to Western Michigan University! Staff was welcoming and friendly. I’ll definitely stay here again!
3.0分
商务出差
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Average stay, wouldn't come back
Overall hotel is in decent shape and breakfast was average; the rooms are large but fully carpeted which caused my room to have an unpleasant odor.
我喜欢家庭套房的概念。
Everything was satisfactory except for the shower.
The tub/shower floor was EXTREMELY slick and I fell out of the shower onto the floor injuring my left shoulder and striking the left side of my head. There are no nonslip appliances on the shower floor nor were there any grab bars inside the shower.
I immediately went to the ER for treatment.
I am very surprised there are no safety features in place. I am almost 80 years old and this could have been worse than it was.
I would expect to hear from someone about this issue in the near future.
This is exactly what we needed for a quick stay and the staff was extremely friendly! Would stay again
Beautiful room with plenty of space . Breakfast was great. However, room had a weird odor when walking into it.
Highly recommend especially for more than 1 night stays! The extra space offered in the rooms makes being away from home much easier. Staff was lovely and property is well kept.
The room setup was very nice, especially the kitchen area that had ice in the freezer, all silverware, dishes, pots, pans, anything you could think of that you needed was there. Me and my boyfriend definitely enjoyed our stay and would love to come back again! I recommend staying here for sure!
Had to change rooms due to a broken sink. The second room looked like someone had already been sitting on the bed. I left at 4 am because I didn’t want to be there. Staff was nice.
It was so great we booked another night. The front desk staff was incredibly helpful with the process and was able to keep us in the same room. It took less than five minutes. There’s entry’s at every corner of the hotel. I recommend!
Great stay close to Western Michigan University! Staff was welcoming and friendly. I’ll definitely stay here again!
Average stay, wouldn't come back
Overall hotel is in decent shape and breakfast was average; the rooms are large but fully carpeted which caused my room to have an unpleasant odor.