They were remodeling but all was clean and nice. The only thing that bothered me was the TV wasn’t working. The lady at the front desk tried to get it to work which didn’t work. Otherwise nice place and the young lady at the front desk was very nice and helpful.
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酒店回复: Thank you so much for staying with us and taking the time to leave a review. We’re glad to hear that you found our property clean and comfortable, and that our front desk team was helpful and friendly. We apologize for the inconvenience with the TV and appreciate your understanding as we worked to resolve it. Your feedback is valuable and helps us continue to improve. We hope to have the opportunity to welcome you back in the future!
4.0分
家庭亲子
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It was a quick and easy last minute booking. The phones in the rooms don’t work so you’re asked to use your own phone to call front desk. We booked king beds but the frames were smaller than the mattress and so the sides of the bed was not too firm. Otherwise everything was fine.
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酒店回复: Thank you for the review. We are excited to welcome our guests back after our renovation and hope to welcome you!
5.0分
情侣出游
Property cleanliness and carpet conditions are suffering from old age!
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酒店回复: Thank you for choosing to stay with us. We truly appreciate your visit and the opportunity to host you.We’d like to let you know that our property is currently undergoing renovations to enhance the guest experience. Some areas — including the carpets and certain cleanliness aspects — have shown their age, and we’re working diligently to refresh and improve them.We appreciate your understanding and patience during this time and look forward to welcoming you back once our updates are complete.
1.0分
其他
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Refrigerator in the room was broken. I notified the front desk and they didn't care. Nothing was done about it at all. The bathroom was not cleaned from the last person as there were still towels lying around.
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酒店回复: Thank you Mike for taking the time to let us know about your experience on your previous stay. We value our guests and I want to apologize that it was not a pleasant one for you. We most definitely will use your feedback to help strengthen our team to create a great experience for you on a future stay.Thank you again Mike.
2.0分
情侣出游
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The property wasn't the cleanest. Wouldn't have even been acceptable for a budget motel let alone a Marriot bonvoy. The room smelled musty and the hallway smelled like urine. The shower was awful and the air conditioning barely worked. There wasn't even coffee available in the lobby in the morning. The only redeeming quality was the kind staff, but would not stay there again.
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酒店回复: Thank you Thomas for leaving your rating on your previous stay with us. I apologize that it was not a good experience for you, but thank you for your feedback. We value our guests and we hope that you change your mind on returning to see the changes we have incorporated.
5.0分
商务出差
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Amazing Assistant General Manager
The Assistant General Manger checked me in and she was AMAZING. Very helpful and super knowledgeable. The property was OK. Overall stay was OK. Thanks
酒店回复: Thank you for the review. We look forward to seeing you again.
5.0分
朋友出游
The hotel has a wonderful view of the river and also has a walking path to sit and relax by the river.
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酒店回复: We appreciate and value your feedback, though we do believe your review is for a different hotel as these lovely comments do not apply to our property. Thank you, all the same. We are so glad you enjoyed your stay!
5.0分
其他
Staff was very accommodating towards us, at front desk(all shifts), the kitchen staff during breakfast as well
不要住
整个建筑和外面都有下水道的恶臭。离高速公路太近，房间都在晃动。员工糟糕又不细心。
庭院，唯一好的是露台
电视很小，喜欢露台。位置不是最好的。
They were remodeling but all was clean and nice. The only thing that bothered me was the TV wasn’t working. The lady at the front desk tried to get it to work which didn’t work. Otherwise nice place and the young lady at the front desk was very nice and helpful.
It was a quick and easy last minute booking. The phones in the rooms don’t work so you’re asked to use your own phone to call front desk. We booked king beds but the frames were smaller than the mattress and so the sides of the bed was not too firm. Otherwise everything was fine.
Property cleanliness and carpet conditions are suffering from old age!
Refrigerator in the room was broken. I notified the front desk and they didn't care. Nothing was done about it at all. The bathroom was not cleaned from the last person as there were still towels lying around.
The property wasn't the cleanest. Wouldn't have even been acceptable for a budget motel let alone a Marriot bonvoy. The room smelled musty and the hallway smelled like urine. The shower was awful and the air conditioning barely worked. There wasn't even coffee available in the lobby in the morning. The only redeeming quality was the kind staff, but would not stay there again.
Amazing Assistant General Manager
The Assistant General Manger checked me in and she was AMAZING. Very helpful and super knowledgeable. The property was OK. Overall stay was OK. Thanks
The hotel has a wonderful view of the river and also has a walking path to sit and relax by the river.
Staff was very accommodating towards us, at front desk(all shifts), the kitchen staff during breakfast as well