酒店回复: We sincerely regret any inconvenience caused and promise to make every effort to make your next trip as convenient as possible.
2.0分
商务出差
原文
翻译提供方:Google
淋浴排水管无法正常工作,这是一个很大的缺点
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酒店回复: Thank you for your feedback. I sincerely apologize for the condition of your room. This is not the standard we strive for, and we are addressing it immediately. We hope to offer you better stay experience once you are back in town.
酒店回复: Thank you for taking the time to let us know about your experience while staying with us. What you experienced is way below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
2.0分
家庭亲子
原文
翻译提供方:Google
在我们房间的橱柜里的餐盘上发现了一根**管。
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酒店回复: On behalf of the entire team here at TownePlace, I want to apologize on this problem you had. This is not the standard we want to project and we take this issue very seriously as safety for our guests is our highest priority. We have already taken steps to ensure this situation does not occur again. Thank you for your feedback!!!
1.0分
其他
原文
翻译提供方:Google
跳过这个
声音太大,不推荐。令人失望。
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酒店回复: My apologies for the issues you had with your stay. We have taken appropriate steps to mitigate any further instances. We appreciate the feedback and are actively addressing the issue. We hope you will consider coming back again to visit.
5.0分
其他
原文
翻译提供方:Google
非常好的位置
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酒店回复: Thank you for your great review of our hotel. It makes us very happy to know we can provide a great stay for our guests!!!
4.0分
家庭亲子
原文
翻译提供方:Google
不
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酒店回复: Thank you for your 4 star review, Naomi. We appreciate you choosing to stay with us.
这家酒店干净整洁,员工也很友好。办理入住时,Pumpkin这位女士非常热情且乐于助人,让入住过程变得非常顺利。这是一次很棒的体验。
舒适宁静的住宿体验
房间很不错。但想去游泳却大失所望。我们买这家酒店就是为了游泳池。但为了游泳,不值得冒着孩子的安全风险。游泳池里有很多无人看管的孩子,我的孩子因为要离开泳池区而哭着离开。我们不得不离开,因为其他孩子撞倒了我,还撞到了正在楼梯上的孩子。
淋浴排水管无法正常工作,这是一个很大的缺点
房间不太干净。水槽下面和衣柜里有残留的食物残渣。
我对万豪品牌的期望更高。我们的第一个房间很脏,闻起来有烟味。电视坏了,沙发脏了,炉子上有油渍,家具坏了。他们给我们换了房间,第二个房间更好,但我们不会再住了。员工的经验似乎随着轮班的变化而改变。与第一印象相比,统计数据确实有所改善,但我希望这来自于一家廉价连锁酒店。
在我们房间的橱柜里的餐盘上发现了一根**管。
跳过这个
声音太大,不推荐。令人失望。
非常好的位置
不