酒店回复: Erik, it’s wonderful to hear you had such a memorable first experience at Embassy Suites by Hilton Valencia. The team is thrilled that the spacious accommodations, thoughtful service, and complimentary drinks along with breakfast made your stay stand out. Everyone looks forward to welcoming you back for another fantastic visit soon.
酒店回复: keith, the team at Embassy Suites by Hilton Valencia is delighted you had a wonderful stay and that the suite, pool area, and omelette bar stood out during your visit. Your kind words about the property’s location and breakfast offerings are much appreciated. The team values your feedback regarding dining seating and some breakfast items, and your insights will be considered as they continue enhancing the guest experience. Thank you for choosing Embassy Suites by Hilton Valencia, and everyone looks forward to welcoming you back soon.
酒店回复: Jose, it’s wonderful to hear you enjoyed the atmosphere, delicious cuisine, and our bar at Embassy Suites by Hilton Valencia. The team appreciates your kind words and also notes your feedback about the condition of certain areas. Your observations help the team make sure each visit is even more enjoyable.
5.0分
其他
原文
翻译提供方：Google
我们每年至少住在这里一次，去家庭/游乐园玩。服务很棒，调酒师/餐厅员工友好又周到。
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酒店回复: Elizabeth, it’s wonderful to hear you had a great time at Embassy Suites by Hilton Valencia. The team appreciates your kind words and enjoys welcoming you back each time you visit. We're glad you enjoyed the hospitality and dining experience during your stay. Looking forward to your next visit!
5.0分
其他
原文
翻译提供方：Google
一切都很好。我只想指出走廊有点破损。其他一切都很好。
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酒店回复: Jose, thank you for staying with us at Embassy Suites by Hilton Valencia. The team is happy you found your overall experience excellent. Your feedback about certain areas is appreciated, and your comments will be reviewed as we remain committed to providing a comfortable environment. We look forward to welcoming you back soon.
5.0分
家庭亲子
原文
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干净、安静、非常适合睡觉💯
酒店回复: Thanks
1.0分
其他
原文
翻译提供方：Google
味道很难闻，而且不干净。
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酒店回复: Patricia, nuestro equipo se esfuerza por brindar un ambiente cómodo y bien cuidado a todos los huéspedes. Sus comentarios sobre las condiciones de las habitaciones se toman muy en serio y se compartirán con los miembros del equipo correspondientes para su revisión. Gracias por compartir su opinión.
4.0分
其他
Everything was great except they overcharged me $67 dollars for no reason. I reached out but they have not responded to me.
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酒店回复: Mario, thank you for sharing your feedback. It’s wonderful to hear you enjoyed your visit at Embassy Suites by Hilton Valencia. Our team strives to deliver a great experience, and your comments about communication are appreciated. Please know that your concern will be further reviewed internally.
我们预订这家酒店是因为它地理位置优越，去六旗魔术山很方便。酒店符合希尔顿大使套房酒店一贯的标准。房间宽敞，早餐也是标准的。停车很方便。
停车费额外收取
太棒了！
我以前从未住过使馆套房，这绝对不会是最后一次。宽敞的房间、优质的服务都给我留下了深刻的印象，而且免费的两杯酒精饮料更是让我惊喜不已。谁会这么做！？哇！对了，别忘了还有免费早餐。
套房很棒，泳池区和热水浴缸也不错。餐厅里的椅子有些破旧，看起来很俗气。定制的煎蛋吧很棒。自助餐区的鸡蛋总是不热，土豆通常都是冷的。水果不错，咖啡总是热乎乎的，味道也很好。还有果汁和软饮供应。总的来说，我们住得很愉快，地理位置对我们来说非常完美。
氛围很好，食物很棒，酒吧也很棒，满分。我觉得只有在物业管理方面，很多细节才值得赞赏，如果他们没有注意到这一点，那就太可惜了。
我们每年至少住在这里一次，去家庭/游乐园玩。服务很棒，调酒师/餐厅员工友好又周到。
一切都很好。我只想指出走廊有点破损。其他一切都很好。
干净、安静、非常适合睡觉💯
味道很难闻，而且不干净。
Everything was great except they overcharged me $67 dollars for no reason. I reached out but they have not responded to me.