酒店回复: Dear Patricia,Thank you for sharing your feedback. We're glad to hear you enjoyed the Wi-Fi, cleanliness, service, and breakfast. We understand your concerns regarding safety, and we take these matters seriously. While we are not responsible for external incidents, we are reviewing our security protocols to ensure our guests feel more secure. We appreciate your input and will work towards improving the breakfast options. We hope you will consider staying with us again in the future.Sincerely, Hotel Manager
酒店回复: Dear Patricia,Thank you for your feedback. We are sorry to hear about the incident that occurred, and we take your safety concerns seriously. While the hotel is not responsible for external events, we will review our security measures and continue to work on enhancing the safety of the property. We're glad to hear that you enjoyed the cleanliness, comfort, and the quality of the food. We appreciate your insights and hope to provide a better experience on your next stay.Sincerely, Hotel Manager
5.0分
情侣出游
原文
翻译提供方:Google
我们玩得很开心,地方很干净,每个人都很友好!
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酒店回复: Dear Ricardo,Thank you for your wonderful feedback! We're so happy to hear that you had a great time and enjoyed our clean accommodations and friendly staff. Providing a welcoming and comfortable experience is our top priority, and we appreciate you recognizing our efforts. We look forward to hosting you again soon!Sincerely, Hotel Manager
酒店回复: Dear Amanda,Thank you for the glowing perfect review! We're thrilled to have exceeded your expectations during your stay. It's fantastic to hear that our location, cleanliness, and safety met your needs. We're delighted our staff went above and beyond, and we appreciate your understanding and flexibility. Your positive comments about the breakfast options, cleanliness, and the overall experience mean the world to us. We're proud to have provided you with a great stay, and we look forward to welcoming you and your family again soon!Sincerely, Hotel Manager
酒店回复: Dear Todd,We sincerely apologize for the inconvenience you experienced with the parking situation and the rudeness you encountered during check-in. This falls short of our service standards, and we appreciate you bringing it to our attention. We will address the parking issues to ensure better accessibility for all guests, and we will also address the matter with our staff. Please accept our apologies, and we hope to have the opportunity to provide you with a more positive experience in the future.Sincerely, Hotel Manager
2.0分
其他
原文
翻译提供方:Google
钥匙不再起作用;厕所很差。
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酒店回复: Dear Ilan,Thank you for your feedback. We apologize for the inconvenience you experienced with the key cards and the condition of the toilets during your stay. This is not the level of service we aim to provide. We will address these issues with our maintenance team to ensure they are resolved promptly. Your satisfaction is important to us, and we appreciate you bringing these concerns to our attention. We hope to have the opportunity to improve your experience on your next visit. Thank you for your understanding.Sincerely, Hotel Manager
酒店回复: Dear Gloria,Thank you for taking the time to provide feedback about your recent stay at our hotel. We are disappointed to hear that you did not have a satisfactory experience. We sincerely apologize for the state of the pillows in your room. Please know that this is not our usual standard of cleanliness and we take your feedback seriously. We hold ourselves to a high standard of hygiene and we are investigating this matter to ensure that this does not happen again. We understand that a good night's sleep is important and we are sorry that we were unable to provide this for you. We would like to have the opportunity to make it up to you and change your perception of our hotel. We hope that you will consider giving us another chance in the future.Sincerely,Hotel Manager
经济实惠的快捷连锁
办理入住又快又顺利,体验很好。
早餐合我胃口,很不错。
房间干净整洁。
停车位非常有限,为了工作人员的安全,他们在晚上 10 点锁上大堂的门,我不知道酒店位于一个有无家可归者的工业区,厕所没有马桶座圈可以放下,所以我可以在冲水之前把它关上,我认为这非常不卫生,残疾人房间的淋浴喷头坏了,正常人无法站起来洗澡,对于住在残疾人房间的残疾人来说,这是一个浴缸淋浴,这让残疾人很难跨过浴缸,而步入式淋浴会更合适,浴室水槽的塞子坏了,你无法拿起或按下它。我永远不会住这家酒店。这家酒店唯一的好处就是工作人员。
位置很好,开车去旅游区很近,但是有很多无家可归的人,该地区不安全,圣诞节那天,两辆车的窗户被打破,他们的礼物和财物被盗,酒店不承担责任。对于汽车的损坏,虽然有安全摄像头,我和家人一起住了两个晚上,但第二天晚上我感觉不安全。
无线网络很棒,干净,细心等。
早餐可以更好,增加一些不同的选择,但它是美味的鸡蛋、培根、水果、咖啡、面包、牛奶,美味又热。
房子很好,但是不安全,圣诞节那天他们打碎了两辆车的玻璃,偷走了礼物和财物,虽然有摄像头酒店不负责,但周围有很多人闲逛,所以为了安全起见,不要在车内留下任何东西。
无线网络非常好,房间舒适干净。
食物不错,鸡蛋、水果、牛奶、咖啡、燕麦片、煎饼等,只是这两天有一次只有鸡蛋和培根,缺了黑褐色的土豆。
我们玩得很开心,地方很干净,每个人都很友好!
这家酒店离我开会的地方很近,看起来非常干净和安全。还有其他选择,但我知道我来自城外,可以信任假日酒店这个名字。它没有让我失望。工作人员很棒,晚上给我放热水泡茶,他们本可以说这只是早餐,给了我入住证明,让我把所有收据都交上去,尽管是通过第三方预订的。一切都很干净,储备充足。早餐选择很棒。一切都很新鲜。甚至可以选择做新鲜的煎饼。我唯一想说的是,它有点像夹在工业企业之间,但噪音不是问题,这些地方营业结束后噪音就消失了。显然不是酒店的问题,只是让人们知道他们会住在附近。说实话,住得很愉快。当我和孩子们视频通话时,他们一直说我的房间有多好。:) 我能够找到几分钟路程外的好餐馆。我会再住在这里,我会带我的家人来这里。 :)
我有残疾人停车许可证,但很难在方便停车的地方停车,因为那里停着一辆红色野马。另一个停车位禁止停车,一辆工程车停在那里。两辆车都没有挂牌或牌照。办理入住手续的女士很粗鲁。
钥匙不再起作用;厕所很差。
房间里的每个枕头都散发着臭味/体臭。我不相信他们换了枕套,我不知道其他床单怎么样,但我并不想闻它们。再也不会住在这里了。太恶心了。