Room was very clean. Shower pressure was amazing! Our heater was out but maintenence had it fixed within 30 minutes from the time we called to report it. Jeff was great! He even brought us 2 breakfast vouchers for the inconvenience. Vallet, front desk, manager on duty and even the Starbucks staff were the best! We stayed there the night before Thanksgiving and Thanksgiving day. Will definitely be back. Gorgeous hotel and lots of history! Very elegant!
3.0分
其他
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Staff was great! Views were great! Amenities were great!
Unfortunately, I couldn’t change the channel from HGTV to anything else! My sink was clogged, my lavatory faucet was leaking on the cold side handle, and it was strongly noticeable that the edges of the room do not get cleaned 😬
Other than that the location was great as well!
5.0分
其他
The beds are comfortable the room is cleaning I love being on the highest floor to look at the same way it was beautiful
4.0分
其他
The check-in process was smooth and the staff member gave a nice brief description of the property and its amenities.
5.0分
其他
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We had a great view of Pike's Peak. The bed was comfortable. Great water pressure in the shower. We did not get a chance to have breakfast, but heard it was excellent. All the staff were very helpful and professional.
3.0分
其他
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Cracks throughout, room was not clean and markings on the wall and mold in the bathroom. Staff was professional but when asked to clean the bathroom they spent less than 1 minute in there with no cleaning supplies.
5.0分
其他
Staff was great - front desk, valets, cleaning services, and the breakfast buffet crew. So friendly.
3.0分
其他
Hotel was nice. But, there was huge bug issue in rooms. We switched due to the invasive lady bug in first. Probably found 20 plus in secon room
房间比较旧，隔壁噪音太响，早餐也很贵
房间还不错，但其他客人就没那么好了！整晚都有人敲房门，孩子们在走廊里跑来跑去……警察也忙了一整晚。以后大概不会再住这家酒店了！我觉得没几个人睡得好。
Room was very clean. Shower pressure was amazing! Our heater was out but maintenence had it fixed within 30 minutes from the time we called to report it. Jeff was great! He even brought us 2 breakfast vouchers for the inconvenience. Vallet, front desk, manager on duty and even the Starbucks staff were the best! We stayed there the night before Thanksgiving and Thanksgiving day. Will definitely be back. Gorgeous hotel and lots of history! Very elegant!
Staff was great! Views were great! Amenities were great!
Unfortunately, I couldn’t change the channel from HGTV to anything else! My sink was clogged, my lavatory faucet was leaking on the cold side handle, and it was strongly noticeable that the edges of the room do not get cleaned 😬
Other than that the location was great as well!
The beds are comfortable the room is cleaning I love being on the highest floor to look at the same way it was beautiful
The check-in process was smooth and the staff member gave a nice brief description of the property and its amenities.
We had a great view of Pike's Peak. The bed was comfortable. Great water pressure in the shower. We did not get a chance to have breakfast, but heard it was excellent. All the staff were very helpful and professional.
Cracks throughout, room was not clean and markings on the wall and mold in the bathroom. Staff was professional but when asked to clean the bathroom they spent less than 1 minute in there with no cleaning supplies.
Staff was great - front desk, valets, cleaning services, and the breakfast buffet crew. So friendly.
Hotel was nice. But, there was huge bug issue in rooms. We switched due to the invasive lady bug in first. Probably found 20 plus in secon room