酒店回复: Dear Valued Guest,Thank you for sharing such a heartfelt review. We’re truly touched to hear that your child called our hotel “sweet home” and that returning to Amman Marriott Hotel brought happiness to your family. Creating that sense of comfort and familiarity is exactly what we strive for.We’re delighted to know you enjoyed the service and your dining experience at the Library Lounge & Cigar Bar. At the same time, we’re very sorry to hear that the meal package included with your booking did not meet expectations. Your feedback is important to us, and we appreciate you taking the time to share it separately so it can be addressed properly.Thank you once again for choosing to stay with us twice during your journey. We look forward to welcoming you and your family back again very soon.Warm regards,Guest relationsAmman Marriott Hotel

酒店回复: Dear Valued Guest,Thank you for sharing your kind feedback. We are delighted to know that your first visit to Jordan and your first experience at Amman Marriott Hotel were such a positive one.It is wonderful to hear that your family enjoyed their stay and that the experience encouraged you to join Marriott Bonvoy. We truly appreciate your confidence in our brand and are pleased to know you would choose Marriott again in the future.We look forward to welcoming you back to Amman Marriott Hotel and to many more memorable stays ahead.Warm regards,Guest relationsAmman Marriott Hotel

酒店回复: Dear WuLiaomeiyouxingma,Thank you for sharing your kind words. We’re truly touched to hear about your experience and especially pleased to know that our team member provided such patient and thoughtful service. Offering respectful, inclusive, and caring hospitality to every guest is very important to us.Your feedback means a great deal, and we sincerely thank you for choosing Amman Marriott Hotel.Warm regards,Guest relationsAmman Marriott Hotel

酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback.We appreciate your understanding and acknowledge your comments regarding both the positive and less favorable aspects of your stay. Your overall impression has been noted, and we value your input as it helps us continue to improve our services.We hope to have the opportunity to welcome you again in the future and provide a more seamless experience.Warm regards,Guest relationsAmman Marriott Hotel

酒店回复: 尊敬的 FeeFee227， 感谢您的精彩点评。很高兴听到您入住愉快——从宽敞舒适的客房、令人放松的水疗区，到美味的早餐和热情友好的服务。得知宾客拥有如此全面而满意的体验，我们倍感欣慰。我们期待再次欢迎您的光临，尤其我们即将推出激动人心的升级服务，确保您的下次入住更加愉快。 Laith Naber 总经理 安曼万豪酒店

酒店回复: Dear Valued Guest,Thank you for your thoughtful feedback. I’m glad to hear you found our facilities up to five-star standards and appreciated the overall hygiene. That said, I sincerely apologize for the oversight regarding the towel upon check-in. This does not reflect the level of attention to detail we aim to provide, and I’ve shared your comment with our housekeeping team for immediate improvement. We are currently working on several enhancements across the hotel, and we look forward to offering you an even better experience in the near future.Laith NaberGeneral ManagerAmman Marriott Hotel

酒店回复: Dear Zhangxinyu,Thank you for taking the time to share your feedback. We’re delighted to hear you enjoyed our location, facilities, and breakfast. We also appreciate your comments regarding the in-room amenities and bedding. Your observations help us identify areas where we can improve, and we will certainly take them into consideration. We hope to welcome you back again for an even more comfortable stay.Regards,Laith NaberGeneral ManagerAmman Marriott Hotel

酒店回复: Dear Ailvxingderen24,Thank you for your kind words. We’re delighted to hear that you found everything great and enjoyed our central location in Amman.We truly appreciate your feedback and look forward to welcoming you back again soon.Warm regards,Guest relationsAmman Marriott Hotel

酒店回复: Dear Valued Guest,Thank you for your kind feedback.We are pleased to know that you found the rooms comfortable, the pricing reasonable, and the service up to your expectations. It is also reassuring to hear that you felt safe during your stay, as guest comfort and security are very important to us.We appreciate your comments and look forward to welcoming you again.Warm regards,Guest relationsAmman Marriott Hotel

酒店回复: 亲爱的安德鲁： 很高兴您在安曼万豪酒店度过了愉快的时光！我们期待未来再次欢迎您，为您带来更美好的体验！ 此致， 莱斯·纳贝尔 总经理 安曼万豪酒店