酒店回复: Dennis,I would like to apologize to you on behalf of the hotel for any inconvenience and concerns caused to you during your stay. We will address these issues with all staff involved. We do hope you will come and stay with us again, to give us a chance to meet your expectations.
5.0分
家庭亲子
原文
翻译提供方：Google
一切都好
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酒店回复: Jacques,Thank you for taking the time to respond to your survey. We are pleased that we met with your expectations. We continue to strive to do so and look forward to seeing you again.
5.0分
家庭亲子
原文
翻译提供方：Google
好的
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酒店回复: Mike,Thank you for taking the time to respond to your survey. We are pleased that we met with your expectations. We continue to strive to do so and look forward to seeing you again.
4.0分
其他
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We had a great stay at Hampton Inn Grantville. The beds were comfy, the pool and hot tub were clean and the breakfast offered daily was great. Our room could have been a little bigger with more counter space and storage for a family of four, but overall, we had a good time, and we would consider staying here again.
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酒店回复: Jennifer,Thank you for taking the time to respond to your survey. We are pleased that we met with your expectations. We continue to strive to do so and look forward to seeing you again.
4.0分
家庭亲子
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The free breakfast was for everyone staying there. They had hot and cold items. My grandkids lived making their own waffles.
The pool was a blessing in the morning while it rained outside. Hottub was very warm and relaxing.
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酒店回复: Carol,Thank you for taking the time to respond to your survey. We are pleased that we met with your expectations. We continue to strive to do so and look forward to seeing you again.
5.0分
情侣出游
The staff are super friendly. Good breakfast selection. And very comfortable bed.
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酒店回复: Lenora,Thank you for taking the time to respond to your survey. We are pleased that we met with your expectations. We continue to strive to do so and look forward to seeing you again.
5.0分
家庭亲子
Hotel was clean, room was nice size. Staff was very nice and breakfast was good. We also enjoyed the pool. We definitely go back.
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酒店回复: Sandra,Thank you for taking the time to respond to your survey. We are pleased that we met with your expectations. We continue to strive to do so and look forward to seeing you again.
5.0分
其他
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This is a comfortable and quiet hotel with a friendly staff. The only drawbacks were that the stairs needed cleaning (someone had obviously spilled coffee more than once), and there are few dining options without driving several miles.
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酒店回复: Elaine,Thank you for taking the time to respond to your survey. We are pleased that we met with your expectations. We continue to strive to do so and look forward to seeing you again.
3.0分
其他
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TV signal never right..couldnt get fixed right for some reason
No hair conditioner or body wash dispenser bottles in shower..desk says Hilton doesnt offer anymore?..dont even give you small bottles either
No safe in room for valuables
Hardly and lights on in pool room at nite
Room phone had no wire attached
Otherwise..clean..friendly staff...amenities ok...breakfast was good
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酒店回复: John,I would like to apologize to you on behalf of the hotel for any inconvenience and concerns caused to you during your stay. We will address these issues with all staff involved. We do hope you will come and stay with us again, to give us a chance to meet your expectations.
2.0分
其他
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This hotel had (I thought) an excellent rating. The “public” spaces nice but this room needed an overhaul, the mattress was comfortable but the linens were thin, the furniture tired and in bad shape. The bathroom was even more tired and dingy. I was very disappointed. The parking lot was not well lit where we were told to park(across from the secondary entrance door!!) and it felt unsafe. Never again.
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酒店回复: Sara,I would like to apologize to you on behalf of the hotel for any inconvenience and concerns caused to you during your stay. We will address these issues with all staff involved. We do hope you will come and stay with us again, to give us a chance to meet your expectations.
地方不错，但周日应该不会有人来维护。
我们大部分时间都住得很愉快。
我们遇到问题的地方是第二天晚上（周日）。晚上7点左右我们打电话告诉前台，我们的马桶一直在流水。流了一个小时，又打了一次电话，还是没用。我不得不试着调整马桶内部。接下来的住宿时间里，我们都无法冲马桶。我对这部分服务非常不满意。
一切都好
好的
We had a great stay at Hampton Inn Grantville. The beds were comfy, the pool and hot tub were clean and the breakfast offered daily was great. Our room could have been a little bigger with more counter space and storage for a family of four, but overall, we had a good time, and we would consider staying here again.
The free breakfast was for everyone staying there. They had hot and cold items. My grandkids lived making their own waffles.
The pool was a blessing in the morning while it rained outside. Hottub was very warm and relaxing.
The staff are super friendly. Good breakfast selection. And very comfortable bed.
Hotel was clean, room was nice size. Staff was very nice and breakfast was good. We also enjoyed the pool. We definitely go back.
This is a comfortable and quiet hotel with a friendly staff. The only drawbacks were that the stairs needed cleaning (someone had obviously spilled coffee more than once), and there are few dining options without driving several miles.
TV signal never right..couldnt get fixed right for some reason
No hair conditioner or body wash dispenser bottles in shower..desk says Hilton doesnt offer anymore?..dont even give you small bottles either
No safe in room for valuables
Hardly and lights on in pool room at nite
Room phone had no wire attached
Otherwise..clean..friendly staff...amenities ok...breakfast was good
This hotel had (I thought) an excellent rating. The “public” spaces nice but this room needed an overhaul, the mattress was comfortable but the linens were thin, the furniture tired and in bad shape. The bathroom was even more tired and dingy. I was very disappointed. The parking lot was not well lit where we were told to park(across from the secondary entrance door!!) and it felt unsafe. Never again.