酒店回复: Frank, Thank you for the great score on the review. We do hope that you come back and see us again soon! It is our goal to make your experience a Great one!
4.0分
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We had a nice stay. The only problem was that we had a 1st floor room and there was a ground light right outside our window. The shades aren't blackout and the curtains don't close. So the room was at least partially lit all night.
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酒店回复: Albert, Thank you for taking the time to let us know how we did while you stayed with us. We truly appreciate your review. This is how we learn what we can do to ensure you have a great experience during your stay. I will look into the issues with the blinds and curtains and see if there isn't something we can do to fix this. We are happy to hear the rest of your stay was great though! Please come see us again soon!
总的来说，酒店还不错。照片上显示有热水浴缸，但实际上早就被永久性地盖起来了。位置还行，但算不上很好。
员工很棒。唯一的缺点是，镇上在冲洗管道，我们有一天没水用。水是黄色的，我们不能洗澡也不能刷牙。他们提供了瓶装水，但我们一行四个人，那得需要大约20瓶。如果我们知道有停水问题，我们就会预订别家酒店了。入住时他们甚至没有告知我们，我们还是自己看到张贴的告示才知道的。那时取消预订已经太晚了。除此之外，酒店还可以，食物也还行。我们去了好时公园，车程20分钟。
会再来！不错的酒店
前台工作人员热情友好，非常关心我的入住体验，询问我是否一切都好。服务非常棒。厨房工作人员也很友善，食物美味极了。下次来哈里斯堡我还会选择这家酒店。
夜班工作人员很棒！他们帮我快速拿到了几个备用枕头……他们友好又高效。早班工作人员糟糕透了，粗鲁无礼。所有东西都要额外收费，包括瓶装水。考虑到房间价格，这简直太荒谬了。
我很喜欢这家酒店，非常干净舒适🙏
抵达后，我们被告知酒店的计算机系统已经瘫痪一整天，他们无法帮助我们安排房间。他们无法向我们提供任何信息，而且不愿意提供，实际上还很粗鲁。我们不得不换一家酒店，我还在等希尔顿回复我的退款请求。希尔顿的客户服务太差了，真是难以置信。
非常失望，尤其是服务。接待人员非常不友好 - 脾气暴躁。整体态度很差。我是希尔顿荣誉客会会员，这是我第一次经历如此令人失望的住宿。
好的
We had a nice stay. The only problem was that we had a 1st floor room and there was a ground light right outside our window. The shades aren't blackout and the curtains don't close. So the room was at least partially lit all night.