酒店回复: ¡Gracias por su calificación perfecta! Nos alegra saber que disfrutó de nuestras habitaciones limpias y el ambiente acogedor. ¡Esperamos recibirlo nuevamente muy pronto para otra dulce estadía en Hershey!
4.0分
其他
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The room was clean and neat, and well furnished. The bed was a bit stiff and springy. The staff was great and very welcoming. The free breakfast buffet was good, but not the best. The egg-white with vegetable omlettes were not the best and tasted funny. The rest of the selection was decent and enough for breakfast.
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酒店回复: Thank you for sharing your recent experience with us! We’re glad to hear you enjoyed your clean, well-furnished room and that our team made you feel welcome during your stay.I’m sorry to hear the bed wasn’t as comfortable as expected, and that part of the breakfast—especially the egg-white vegetable omelettes—didn’t quite hit the mark. Your feedback is incredibly helpful, and I’ll be sure to share it with our team so we can continue improving our breakfast offerings and guest comfort.We truly appreciate you choosing to stay with us and hope to have the opportunity to welcome you back for an even better stay.Best wishes,Emma GalbraithGuest Services ManagerHoliday Inn Express - Hershey (Harrisburg Area)610 Walton Ave, Hummelstown, PA 17036
5.0分
其他
Since we visited two years ago, the rooms have since been updated. Check-in was quick and easy. Breakfast is always delicious. We’ll be back again next year.
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酒店回复: Thank you so much for your kind review! We’re thrilled to hear you enjoyed your updated room and that check-in was smooth and easy. It’s great to know you loved our breakfast offerings as well! We truly appreciate your continued loyalty and look forward to welcoming you back again next year.Best wishes,Emma GalbraithGuest Services ManagerHoliday Inn Express - Hershey (Harrisburg Area)610 Walton Ave, Hummelstown, PA 17036
5.0分
情侣出游
This location was great! so clean .. smoke free hotel .. staff was friendly and helpful ‘n
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酒店回复: Thank you so much for your wonderful 10/10 review! We’re delighted to hear that you enjoyed our clean, smoke-free environment and that our team made you feel welcomed and well cared for. Your kind words truly mean a lot to us.We hope we’ll have the pleasure of welcoming you back on your next trip to the Hershey area!Best wishes,Emma GalbraithGuest Services ManagerHoliday Inn Express - Hershey (Harrisburg Area)610 Walton Ave, Hummelstown, PA 17036
2.0分
家庭亲子
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We booked this hotel for the indoor pool and hot tub. This property does not have a hot tub and the indoor pool was so cold you can’t use the pool. The listing needs to be updated to reflect current property amenities!
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酒店回复: Thank you for sharing your feedback. We’re truly sorry for the disappointment regarding the pool temperature and the absence of the hot tub. Our hot tub has been closed since mid-2024, and while we’ve updated all official photos and details on our own website, some third-party sites and guest-added content can take longer to reflect those changes. We appreciate you're understanding and your suggestion is well-taken — we always encourage guests to call us directly before booking so we can provide the most accurate, up-to-date information. We hope you’ll consider giving us another chance in the future.
5.0分
其他
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Clean, good breakfast staff, family friendly
This was by far one of the better customer service Holiday Inn hotel for me. The breakfast lady was very keen on keeping the food well stocked and made sure the tables were cleaned between use. The cleaning staff were nice when I asked for anything extra. Front desk service were a mix depending on who was there but it was fine. I do like they rent out board games to give my kids sometime extra to do. Breakfast options were fairly good though the pancake machine was broken on the first morning. The hotel was updated but you can tell that they didn't upgrade everything. The doors had cuts where they changed the locks and it creaked. Beds were a little too soft for me. But overall it was clean and family friendly and would stay again.
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酒店回复: Thank you so much for the wonderful 10/10 review! We’re thrilled to hear that you and your family enjoyed your stay and that our breakfast attendant, housekeeping, and front desk team made a positive impression. We appreciate your kind words about our cleanliness, family-friendly atmosphere, and thoughtful touches like the board games. We’ve also noted your feedback about the pancake machine and room details — comments like yours help us improve. We look forward to welcoming you back for another great stay!
4.0分
家庭亲子
Overall great stay... Front desk this morning at 10:00 AM was super sweet. Did not see her name.
Did not have Kleenex's and the door needed a hook.
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酒店回复: Thank you for your kind feedback and for choosing to stay with us! We’re so glad to hear you had a great overall experience and that our front desk team made a positive impression — I’ll be sure to share your compliment with them.We appreciate your helpful notes about the Kleenex and the door hook; I’ve shared those with our housekeeping and maintenance teams so we can make improvements for future stays.We hope to welcome you back the next time you’re in the Hershey area!
5.0分
其他
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My trip was a very successful the hotel was not to far away where i went to for a concert. The staff were really great i didnt have any problems with the hotel at all. The breakfast was really good. I would stay there again when i am in the area
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酒店回复: Thank you for your fantastic review! We’re so glad to hear that our location worked perfectly for your concert trip and that you enjoyed our friendly staff, comfortable stay, and great breakfast. It’s wonderful knowing everything went smoothly from start to finish. We truly appreciate your kind words and look forward to welcoming you back the next time you’re in the area!
5.0分
家庭亲子
Breakfast was good parking was good. The staff were helpful and friendly. The room was clean.
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酒店回复: Thank you so much for the perfect score! We’re delighted to hear you enjoyed your stay — especially our breakfast, parking, and friendly team. Clean and comfortable rooms are always a top priority for us, and it’s wonderful to know we met your expectations.We look forward to welcoming you back the next time you’re in the Hershey area!
我住的是322房间。晚上睡觉的时候，一直有小动物在挠墙，特别吵。我把录下的视频给前台看了，经理却一直没有露面，也没有就发生的事情说声抱歉，即使他们已经看了视频。
超级干净，气氛很好
The room was clean and neat, and well furnished. The bed was a bit stiff and springy. The staff was great and very welcoming. The free breakfast buffet was good, but not the best. The egg-white with vegetable omlettes were not the best and tasted funny. The rest of the selection was decent and enough for breakfast.
Since we visited two years ago, the rooms have since been updated. Check-in was quick and easy. Breakfast is always delicious. We’ll be back again next year.
This location was great! so clean .. smoke free hotel .. staff was friendly and helpful ‘n
We booked this hotel for the indoor pool and hot tub. This property does not have a hot tub and the indoor pool was so cold you can’t use the pool. The listing needs to be updated to reflect current property amenities!
Clean, good breakfast staff, family friendly
This was by far one of the better customer service Holiday Inn hotel for me. The breakfast lady was very keen on keeping the food well stocked and made sure the tables were cleaned between use. The cleaning staff were nice when I asked for anything extra. Front desk service were a mix depending on who was there but it was fine. I do like they rent out board games to give my kids sometime extra to do. Breakfast options were fairly good though the pancake machine was broken on the first morning. The hotel was updated but you can tell that they didn't upgrade everything. The doors had cuts where they changed the locks and it creaked. Beds were a little too soft for me. But overall it was clean and family friendly and would stay again.
Overall great stay... Front desk this morning at 10:00 AM was super sweet. Did not see her name.
Did not have Kleenex's and the door needed a hook.
My trip was a very successful the hotel was not to far away where i went to for a concert. The staff were really great i didnt have any problems with the hotel at all. The breakfast was really good. I would stay there again when i am in the area
Breakfast was good parking was good. The staff were helpful and friendly. The room was clean.