The front desk staff was very courteous and helpful. ( Both the woman who was working on Saturday and tge msn who was working on Sunday. )
4.0分
情侣出游
In the downtown area of Johnstown. They were under renovation. I did not like this part. I did not know they charged for parking.
3.0分
其他
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Didn’t even stay. You guys can keep the money. The entire downtown is run down, random people all around, and smelled of ****. It was very dirty and felt dangerous. No way I was leaving my motorcycle out there to be stolen or vandalized. If the truth hurts, clean it up.
5.0分
其他
Hotel was clean and quiet. Beds were comfy. Liked that the hotel had a restaurant/bar inside!
4.0分
家庭亲子
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Property is under a major renovation. We were not made aware and there was construction going on adjacent to our room… our first day we listened to hammers all day.
4.0分
其他
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Visiting from OZ.
We were very happy with the room. The only negative part to the room is that it did not have a microwave.
The breakfast was the best we have for the 3 and half weeks we were in the USA.
We ate at the restaurant at night time and we could no complain at all the food was good.
2.0分
其他
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The lobby has an immediate musty odor upon aarrival. As you look around it is apparent that most common areas are dated, worn, and dirty. To get to the pool you pass employees o ly areas with trash bags in hally way and a few tripping hazards. Staff at front desk was very curt and unwelcoming. No water or refreshments to greet guest. The room was in very nice condition, clean and newly renovated.
Location is great. The value is questionable. Top dollar for the area , but not a top dollar type of proeprty or service.
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酒店回复: Hello Joseph,Thank you for sharing your detailed feedback. We genuinely appreciate hearing both the positives and the areas where we fell short during your stay.We're glad to know you found your guest room clean, newly renovated, and comfortable, and that you enjoyed our convenient location. That said, we’re very sorry to hear that your experience in other parts of the hotel did not meet expectations.Your comments regarding the musty odor in the lobby, the condition of our common areas, and the appearance of employee-only corridors are concerning. We want you to know that we are currently undergoing a full renovation aimed at significantly improving the overall guest experience.Thank you once again for your comments. We hope you’ll consider staying with us again in the future so we can provide the experience you expected and deserve.Sincerely,Stacy RSales Manager
5.0分
朋友出游
Nice accommodations.
Pleasant staff and clean room.
The dinning room was a true bonus
5.0分
其他
Courteous and Friendly
Manager checked me in. Very friendly and courteous. She put me in a room in the newly renovated area of the hotel.
这家酒店正在装修，内部装修很漂亮，餐厅也不错。新装的马桶是强力冲水式的。我理解安装强力冲水马桶的原因，但凌晨三点我们就醒了，因为能听到隔壁房间冲水的声音。这家酒店确实不错，但我觉得不包含早餐有点贵。停车也要收费。我们只是送儿子去大学，所以不太清楚附近有什么好玩的。
The front desk staff was very courteous and helpful. ( Both the woman who was working on Saturday and tge msn who was working on Sunday. )
In the downtown area of Johnstown. They were under renovation. I did not like this part. I did not know they charged for parking.
Didn’t even stay. You guys can keep the money. The entire downtown is run down, random people all around, and smelled of ****. It was very dirty and felt dangerous. No way I was leaving my motorcycle out there to be stolen or vandalized. If the truth hurts, clean it up.
Hotel was clean and quiet. Beds were comfy. Liked that the hotel had a restaurant/bar inside!
Property is under a major renovation. We were not made aware and there was construction going on adjacent to our room… our first day we listened to hammers all day.
Visiting from OZ.
We were very happy with the room. The only negative part to the room is that it did not have a microwave.
The breakfast was the best we have for the 3 and half weeks we were in the USA.
We ate at the restaurant at night time and we could no complain at all the food was good.
The lobby has an immediate musty odor upon aarrival. As you look around it is apparent that most common areas are dated, worn, and dirty. To get to the pool you pass employees o ly areas with trash bags in hally way and a few tripping hazards. Staff at front desk was very curt and unwelcoming. No water or refreshments to greet guest. The room was in very nice condition, clean and newly renovated.
Location is great. The value is questionable. Top dollar for the area , but not a top dollar type of proeprty or service.
Nice accommodations.
Pleasant staff and clean room.
The dinning room was a true bonus
Courteous and Friendly
Manager checked me in. Very friendly and courteous. She put me in a room in the newly renovated area of the hotel.