酒店回复: Thank you for staying with us, and taking the time to tell us how we did! We appreciate your business and hope to see you again in the future!
3.0分
家庭亲子
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Overall a nice hotel. Clean and updated. A few issues w the last stay though…. We asked for extra blankets and pillows and were told they were out! So that was annoying. Then we’re sitting in the lobby having drinks one night. Apparently kids were running around on the 3rd floor. He came up to our group and said w a giant attitude…. Just letting you know there are a bunch of kids running around and if they’re your kids we will ask you to leave!!! So it wasn’t our kids, but the way he approached us was highly inappropriate and uncalled for.
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear you found our hotel clean and updated—that's something we take great pride in.That said, we sincerely apologize for the inconveniences you experienced during your stay. Not having extra blankets and pillows available when requested is certainly not the level of service we aim to provide. We’ll be reviewing our inventory processes to help ensure this doesn’t happen in the future.We’re especially sorry to hear about the interaction you had in the lobby. Regardless of the situation, it’s important to us that all communication is handled with professionalism and respect. We’ll be addressing this with our team to ensure concerns are approached more appropriately moving forward.We appreciate your honest feedback—it helps us improve. We hope you’ll consider giving us another chance in the future so we can provide the experience you truly deserve.
5.0分
商务出差
Easy to find, convenient to local area, and very clean and neat. No complaints.
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酒店回复: Thank you for visiting our hotel, we hope you'll recommend us to others and visit us again!
5.0分
家庭亲子
Comfy bed, safe, and clean. The pool looked nice but we were super tired and skipped that. The cafe is a overpriced but thats normal for nice hotels.
2.0分
其他
Batteries needed as remote not working. Should nt this be on a checklist. Cane back from dinner : both keys not working
5.0分
其他
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As Good As It Good As It Gets (for a Franchise)
I understand it’s a tad dramatic of a review, BUT for those of us booking a stay outside of a Airbnb or dedicated bed and breakfast, hotel stays like this don’t get much better; everything one could ask for was present -cleanliness, professional service, room quality, and nice amenities all around. Very nice stay and in a safe area, would strongly recommend to anyone considering it as a potential stay.
酒店房间不错，没含早餐、在美国乡下没有车就不那么便利
房间很舒适。但是没有微波炉。
早餐很贵，而且食物不是微波炉加热的，就是从冷藏箱里拿出来的。我们感到很失望。
位置很方便。
晚上很安静，咖啡很棒，前台服务也很周到。
好的
Overall a nice hotel. Clean and updated. A few issues w the last stay though…. We asked for extra blankets and pillows and were told they were out! So that was annoying. Then we’re sitting in the lobby having drinks one night. Apparently kids were running around on the 3rd floor. He came up to our group and said w a giant attitude…. Just letting you know there are a bunch of kids running around and if they’re your kids we will ask you to leave!!! So it wasn’t our kids, but the way he approached us was highly inappropriate and uncalled for.
Easy to find, convenient to local area, and very clean and neat. No complaints.
Comfy bed, safe, and clean. The pool looked nice but we were super tired and skipped that. The cafe is a overpriced but thats normal for nice hotels.
Batteries needed as remote not working. Should nt this be on a checklist. Cane back from dinner : both keys not working
As Good As It Good As It Gets (for a Franchise)
I understand it’s a tad dramatic of a review, BUT for those of us booking a stay outside of a Airbnb or dedicated bed and breakfast, hotel stays like this don’t get much better; everything one could ask for was present -cleanliness, professional service, room quality, and nice amenities all around. Very nice stay and in a safe area, would strongly recommend to anyone considering it as a potential stay.
We waited 45 minutes for coffee and muffin