Was sorely disappointed the room. The drapes on the window over the AC/heater unit was dirty and falling down. The AC/heater was so loud when it kicked on you had to turn the TV up. And I just couldn't get the temp regulated. It was either too hot or too cold. The ironing board collapsed and broke while using it. The dead bolt on my door was missing. The room was dusty and all furniture is in need of replacement. There was no microwave or refrigerator in the room. The carpets and room had a musty smell to them and had me using my allergy spray. We could not switch our room as it was filled to capacity as there were many events going on in the area and alot of the other hotels were booked as well. I am sorely disappointed in Hilton Hotels and highly recommend upper management take an interest in renovating this hotel.
2.0分
其他
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Cutting stay short. Hallway carpet peeling away and very dirty. Paint a mess. Holes in walls. Room not much better. Same issues. Wallpaper coming down. Outdated furnishings. Stand in dirty bath water because it barely drains. Just very underwhelming and disappointing. I will say the staff are very impressive.
2.0分
其他
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This hotel is outdated. Elevator is old and was shaking on the way up. Interior of hotel and rooms are old and country. Thermostat looked like a old phone. Bathtub had brown spots and the shower head back is coming loose. The ceiling has brown spots.
1.0分
其他
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TRAVELURO IS THE WORST. DONT EVER DO A BOOKING WITH THEM. THE HOTEL GAVE ME A REFUND FOR AN ISSUE I HAD. GAVE THE REFUND BACK TO TRAVELURO AND NOW TRAVELURO HASNT ANSWERED EMAILS, NO REFUND AND PHONE CALLS CLICK YOU OFF. ITS ALMOST LIKE THEY HAVE YOUR PHONE NUMBER FLAGGED FOR COMPLAINTS. IF I CALL FROM A NUMBER I NEVER USED I GET THROUGH. THEN WHEN YOU GET THROUGH TO TRAVELURO, THEY SAY WELL ANSWER YOU THROUGH EMAIL ONCE INVESTIGATION IS DONE. I AM CONTACTING VISA DIRECTLY NOT ONLY TO GET THIS REMOVED BUT DOUBLETREE, VISA AND ANY OTHER HOTEL SHOULD NOT ALLOW THEM AS A 3RD PARTY BOOKER.
1.0分
商务出差
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This hotel was outdated 10 years ago. I travel 40 weeks a year and haven't stayed at a Double Tree this bad. I am surprised given many positive experiences at this brand. I would not stay at this location again. The carpet is frayed, walls are patched, lamp shade is torn, etc.
1.0分
其他
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What a terrible experience. The second you walk in, it feels dirty, run down and not well cared for. There were no cookies upon checkin and it went downhill from there. The elevators were dirty and smelled bad. The floor we were on was falling apart with peeling wall paper, dirty and worn carpets. Our room had a leak in the sink in the open area, therefore the carpet was soaked. I am grateful we only stayed one night because our bathroom was so moldy I didn’t let my family take a shower in it. What a letdown. When you book with Hilton, you expect a certain quality and this didn’t come close to it.
1.0分
家庭亲子
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Hotel - old outdated and dirty! Felt like I was walking into a hotel from 1995- do not stay here . Parking is also sketchy and best! Staff not friendly - rooms were old and semi. Clean- had blue cable running into our room from another l.
1.0分
商务出差
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This hotel is horrible. Totally outdated and dirty. Air conditioner mold in vent. Bathroom dirt/dust in vent that looks like it’s been there for years. Curtains dirty. Every year they say they’re going to remodel. No refrigerators in rooms. They bring you a styrofoam cooler. An elevator was out of service our entire stay. Groups of locals arrive on weekends for birthdays and party. Book smart and stay else where.
酒店干净舒适。房间里没有微波炉或冰箱……但如果你需要保鲜什么东西，他们会提供一个冷藏箱。在小商店区有一个微波炉，你可以在那里买到预制三明治、啤酒、葡萄酒和小吃。我泡茶时热水有点难弄。房间里有咖啡机……我试着用它来弄热水，但水有咖啡味。员工很愉快也很乐于助人。如果我再来这个地区，我会再次入住。这个地区的价格合理。我们没有在这家酒店用餐，所以无法评论餐饮。酒店内有一家餐厅。
很棒的酒店，强烈推荐。干净整洁，地理位置也很好。
Was sorely disappointed the room. The drapes on the window over the AC/heater unit was dirty and falling down. The AC/heater was so loud when it kicked on you had to turn the TV up. And I just couldn't get the temp regulated. It was either too hot or too cold. The ironing board collapsed and broke while using it. The dead bolt on my door was missing. The room was dusty and all furniture is in need of replacement. There was no microwave or refrigerator in the room. The carpets and room had a musty smell to them and had me using my allergy spray. We could not switch our room as it was filled to capacity as there were many events going on in the area and alot of the other hotels were booked as well. I am sorely disappointed in Hilton Hotels and highly recommend upper management take an interest in renovating this hotel.
Cutting stay short. Hallway carpet peeling away and very dirty. Paint a mess. Holes in walls. Room not much better. Same issues. Wallpaper coming down. Outdated furnishings. Stand in dirty bath water because it barely drains. Just very underwhelming and disappointing. I will say the staff are very impressive.
This hotel is outdated. Elevator is old and was shaking on the way up. Interior of hotel and rooms are old and country. Thermostat looked like a old phone. Bathtub had brown spots and the shower head back is coming loose. The ceiling has brown spots.
TRAVELURO IS THE WORST. DONT EVER DO A BOOKING WITH THEM. THE HOTEL GAVE ME A REFUND FOR AN ISSUE I HAD. GAVE THE REFUND BACK TO TRAVELURO AND NOW TRAVELURO HASNT ANSWERED EMAILS, NO REFUND AND PHONE CALLS CLICK YOU OFF. ITS ALMOST LIKE THEY HAVE YOUR PHONE NUMBER FLAGGED FOR COMPLAINTS. IF I CALL FROM A NUMBER I NEVER USED I GET THROUGH. THEN WHEN YOU GET THROUGH TO TRAVELURO, THEY SAY WELL ANSWER YOU THROUGH EMAIL ONCE INVESTIGATION IS DONE. I AM CONTACTING VISA DIRECTLY NOT ONLY TO GET THIS REMOVED BUT DOUBLETREE, VISA AND ANY OTHER HOTEL SHOULD NOT ALLOW THEM AS A 3RD PARTY BOOKER.
This hotel was outdated 10 years ago. I travel 40 weeks a year and haven't stayed at a Double Tree this bad. I am surprised given many positive experiences at this brand. I would not stay at this location again. The carpet is frayed, walls are patched, lamp shade is torn, etc.
What a terrible experience. The second you walk in, it feels dirty, run down and not well cared for. There were no cookies upon checkin and it went downhill from there. The elevators were dirty and smelled bad. The floor we were on was falling apart with peeling wall paper, dirty and worn carpets. Our room had a leak in the sink in the open area, therefore the carpet was soaked. I am grateful we only stayed one night because our bathroom was so moldy I didn’t let my family take a shower in it. What a letdown. When you book with Hilton, you expect a certain quality and this didn’t come close to it.
Hotel - old outdated and dirty! Felt like I was walking into a hotel from 1995- do not stay here . Parking is also sketchy and best! Staff not friendly - rooms were old and semi. Clean- had blue cable running into our room from another l.
This hotel is horrible. Totally outdated and dirty. Air conditioner mold in vent. Bathroom dirt/dust in vent that looks like it’s been there for years. Curtains dirty. Every year they say they’re going to remodel. No refrigerators in rooms. They bring you a styrofoam cooler. An elevator was out of service our entire stay. Groups of locals arrive on weekends for birthdays and party. Book smart and stay else where.