酒店回复: Thank you for your review and for rating us 8 out of 10. We're glad to know you found the hotel decent overall, but we're truly sorry to hear about your experience with some of our team members. This is not the level of service we aim to provide, and your comments will be addressed internally to ensure we’re delivering a consistently welcoming and professional experience. We hope to have the opportunity to better serve you in the future.

酒店回复: Thank you for your feedback. We're glad to hear you had a positive check-in experience and enjoyed the breakfast. We appreciate your comments about the room condition and will have our team look into it. We hope to welcome you back for an even better stay.

酒店回复: Hello, Thank you for sharing your experience. We're truly sorry to hear that the service you received from the front desk staff did not meet your expectations. Professionalism and courtesy are fundamental, and your feedback highlights an area that clearly needs attention. We'll be sure to pass this along to hotel management so they can address it directly with the team. We appreciate you bringing this to our attention.Warm regards

酒店回复: Hello Ginnette, “Thank you so much for your kind feedback! We’re happy to hear you enjoyed our location, service, and breakfast. We truly appreciate your stay and hope to welcome you back again soon!”

酒店回复: Thank you for your kind words! We're glad you had a quiet and comfortable stay, and that our team made you feel welcome. We hope to see you again soon!

酒店回复: Thank you for your kind feedback! We're thrilled to hear you received great service and appreciate the perfect score. We hope to welcome you back again soon!