酒店回复: Dear Mr Wade,Thank you for sharing such wonderful feedback! We’re delighted to hear you and your friend enjoyed the comfort and cleanliness of the twin room, and that our team’s warm and attentive service made your stay extra special. It’s great to know the facilities met your needs and that the overall experience was fantastic. We truly appreciate your kind words and look forward to welcoming you back again soon.Kind regardsJane StandingGeneral Manager
5.0分
标准房
家庭亲子
原文
翻译由AI提供
酒店很不错，地理位置优越，早餐也很棒。不过我们住的那几天，停车位总是满的。
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酒店回复: 亲爱的Yong，
感谢您的出色评价和满分！我们很高兴得知您对我们的设施、清洁度、环境和服务感到满意。尤其高兴的是，我们的位置和早餐为您的入住体验锦上添花。
不过，很抱歉，您入住期间停车位有限。我们理解便捷的重要性，虽然高峰时段的需求量很大，但我们会持续改进，以更好地为客人提供更清晰的指引和选择。
我们非常感谢您的反馈，并希望很快再次欢迎您光临。
此致
Jane Standing
总经理
酒店回复: Dear Reviewer,I was delighted to learn you enjoyed your recent stay at the hotel.So pleased to note the team were able to move your reservation from a double room to a twin room.Guest feedback is so important to us so many thanks for sharing your views.We hope to welcome you back to the hotel on a future occasion.Kind regardsJane StandingGeneral Manager
4.2分
双人床房（带沙发床）
家庭亲子
看介绍还以为这家比较新 其实还是蛮旧的一家holiday inn 还好有餐厅可以吃晚餐。房间就一般般吧。
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酒店回复: Dear Reviewer,Thank you for sharing your thoughts with us. We appreciate your honest feedback. We’re sorry to hear that the hotel didn’t meet your expectations, but we’re glad you enjoyed the convenience of our on-site restaurant.The hotel underwent a £3.5M refurbishment in 2023 which included all guest bedrooms.We strive to provide a comfortable stay for all our guests and we hope to have the opportunity to welcome you back in the future and provide a more satisfying experience. Safe travels!Kind regardsJane StandingGeneral Manager
5.0分
双人床房（带沙发床）
朋友出游
离小猪佩奇游乐场很近，很方便。
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酒店回复: Dear Reviewer,Thank you so much for your wonderful feedback! We’re delighted to hear that you found our amenities, cleanliness, surroundings, and service outstanding. It’s great to know our location near the Peppa Pig amusement park added extra convenience to your stay.We truly appreciate your kind words and look forward to welcoming you back for another memorable visit.Kind regardsJane StandingGeneral Manager
和朋友住的双床房，卫生环境都很干净舒服~最惊喜的是服务，工作人员特别热情周到，设施也够用，体验超不错！
酒店很不错，地理位置优越，早餐也很棒。不过我们住的那几天，停车位总是满的。
非常不错的酒店，住着舒适又干净。
无可挑剔，这里真的是带孩子出游的绝佳选择。他们对我们照顾得无微不至，有很多贴心的小细节，比如超棒的儿童游乐区，还有睡前牛奶和饼干。
我从没想过我会订到一间特殊护理需求的房间。没有带开放区域的浴缸。如果不需要，千万别选。没有拖鞋，没有牙刷，没有。
这家酒店很棒，非常干净，员工也极其乐于助人。他们还免费给我办理了延迟退房。
我们全家都很喜欢这里，特别是孩子们。酒店设施很棒，员工服务周到，对每个人都很好。
房间很大 这一点感觉特别满意，入住后到房间看到是一个大床，由于我们是两个人，所以就去前台更换两个床的房间，前台服务人员态度非常好，马上就给我们安排了，非常高兴。另外周围环境很好 酒店旁边就是大的运动场，非常适合晚饭后散步。
看介绍还以为这家比较新 其实还是蛮旧的一家holiday inn 还好有餐厅可以吃晚餐。房间就一般般吧。
离小猪佩奇游乐场很近，很方便。