酒店回复: Miracle,I would like to apologize for your bad experience with your stay at Homewood Suites DIA. Unfortunately, we had a water leak and had to repair it right away so it would not cause unnecessary damage to the hotel. The pool, hot tub and laundry have been down, and it is on the website about being down due to repairs. Some things are just beyond our control, and we have to deal with them as they come, and we try out best to get them resolved as soon as possible.
酒店回复: Marysol,Thanks for your feedback and I would like to apologize for the inconvenience you experienced during your stay. I can assure you your concerns will be addressed and corrected.
5.0分
其他
原文
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住在机场附近的最佳选择
房间非常好,宽敞,干净,设施齐全,我百分百推荐它
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酒店回复: Vanessa,Muchas gracias por sus amables palabras. Me aseguraré de pasárselos al equipo. Esperamos verte en tu próxima visita a Denver.
5.0分
其他
原文
翻译提供方:Google
我会再次入住,设施一流。
我真的很喜欢入住,强烈推荐。 10 分(满分 10 分)
5.0分
其他
原文
翻译提供方:Google
最好的
近年来我去过的最好的酒店。我整个星期只打扫了一个房间
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酒店回复: Aldolfo,Gracias por sus amables palabras y por hosperdarse con nosotros durante su visita a Denver. Le pido discuplas por el problema de limpieza, pero investigare para ver que sucedio. Espero verlo nuevamente cuando esta en la ciudad.
5.0分
家庭亲子
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非常好的地方,一切都干净整洁,早餐美味
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酒店回复: Krystyna,Благодарю вас и с нетерпением жду встречи с вами снова, когда вы снова будете в этом районе.
5.0分
其他
原文
翻译提供方:Google
房间干净、宽敞。
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酒店回复: Hello Dear,Thank you for sharing your feedback with us and we are very happy that you enjoyed your stay with us. We thank you again for choosing us.
4.0分
其他
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Nice hotel
Great food at Wednesday managers reception and breakfast. Pool is closed but we had no problem swimming at the Hampton next door. Very nice and comfortable suite. Wish we’d have had room cleaned however.
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酒店回复: I want to apologize for the pool not being open during your stay. We are in the process of getting that taken care of. I will be sure to address why your room was not cleaned during your stay. Looking forward to seeing you when you are back in the area.
4.0分
其他
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The room was almost perfect, deterred only by the old lettuce smell emanating from the disposal which hit you immediately when you opened the door and entered. The beds were lovely, very comfortable, and the rooms were spacious and clean. The light on the nightstand between the two beds was flickering for some reason so couldn’t leave that turned on. The sitting room area was pretty lovely. But for some seriously unknown reason to me, the crowded hallways on our floor, which was every hallway on our floor, that were being used as storage space for identical massively sized boxes, we were not informed about prior to coming across them. The young woman at the front desk who checked us in was entirely rude to us and acted as if we were inconveniencing her by “making” her do her job checking us in. I don’t know what her deal was but I’ve never been treated as such in ANY Hilton I’ve been to all over this country. Rude and condescending is not ever a good look. We could barely get her to tell us where the elevator was at before she left to fill her water bottle, again, as if she had better things to do than assist us, paying customers. Overall: everything I saw inside our room was pretty darn great, the front desk employee on the other hand, very lacking.
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酒店回复: I would like to apologize for your bad experience during your stay. I can assure you all of your concerns will be addressed and corrected. Looking forward to seeing you when you are back in the area.
房间很大很干净,设施很完善
糟糕的体验,没有任何便利设施。房间里的暖气无法使用。大楼漏水,导致酒店在三天入住期间每天都断水维修。泳池、热水浴缸和客人洗衣房都停水了。每晚收费110英镑,简直是疯了。
很好的酒店,舒适的房间,位置优越,靠近机场。然而,服务很差。抵达后,接待员对我们是否有前往机场的交通感到困惑,并多次改变了说法。最后,他没有为我们预订接送服务,早上我们不得不叫优步,因为交通工具已经满了。酒店承担了费用,但那是一段糟糕的时光。迫切需要更好地培训员工
住在机场附近的最佳选择
房间非常好,宽敞,干净,设施齐全,我百分百推荐它
我会再次入住,设施一流。
我真的很喜欢入住,强烈推荐。 10 分(满分 10 分)
最好的
近年来我去过的最好的酒店。我整个星期只打扫了一个房间
非常好的地方,一切都干净整洁,早餐美味
房间干净、宽敞。
Nice hotel
Great food at Wednesday managers reception and breakfast. Pool is closed but we had no problem swimming at the Hampton next door. Very nice and comfortable suite. Wish we’d have had room cleaned however.
The room was almost perfect, deterred only by the old lettuce smell emanating from the disposal which hit you immediately when you opened the door and entered. The beds were lovely, very comfortable, and the rooms were spacious and clean. The light on the nightstand between the two beds was flickering for some reason so couldn’t leave that turned on. The sitting room area was pretty lovely. But for some seriously unknown reason to me, the crowded hallways on our floor, which was every hallway on our floor, that were being used as storage space for identical massively sized boxes, we were not informed about prior to coming across them. The young woman at the front desk who checked us in was entirely rude to us and acted as if we were inconveniencing her by “making” her do her job checking us in. I don’t know what her deal was but I’ve never been treated as such in ANY Hilton I’ve been to all over this country. Rude and condescending is not ever a good look. We could barely get her to tell us where the elevator was at before she left to fill her water bottle, again, as if she had better things to do than assist us, paying customers. Overall: everything I saw inside our room was pretty darn great, the front desk employee on the other hand, very lacking.