There was no microwave or mini fridge in the room. That made it difficult to store my medicine , and impossible to heat up leftover restaurant meals.
There was a drawer on the dresser that wouldn't stay closed and we kept hitting our shins on it.
The pillows were dreadful.
The place looked old and not updated.
It was the pits paying $41 a day for parking.
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酒店回复: Thank you for taking the time to share your feedback about your recent stay at the Hampton Inn Historic District Charleston. We’re sorry to hear that your experience did not meet your expectations. Your comments are valuable to us, and we will use them to improve our services and guest experience. We truly appreciate your understanding and hope to have the opportunity to welcome you back soon for a more enjoyable stay
4.0分
其他
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Location was excellent. Could not have been better. The rooms are a bit outdated. Old carpet, worn furniture, etc. The bed was hard. Overall, we will go back just because of the location.
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酒店回复: Thank you for choosing the Hampton Inn Historic District Charleston! We’re delighted to hear that you enjoyed your stay with us. Your feedback is greatly appreciated and will help us continue to improve our guest experience. We look forward to welcoming you back again soon for another great visit!
4.0分
情侣出游
Great hotel. Nice breakfast. Clean room. A/C and heat didn’t work very well. We needed staff to adjust it for us.
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酒店回复: Thank you for choosing the Hampton Inn Historic District Charleston! We’re delighted to hear that you enjoyed your stay with us. Your feedback is greatly appreciated and will help us continue to improve our guest experience. We look forward to welcoming you back again soon for another great visit!
5.0分
其他
It was so convenient to all the places we wanted to visit we were able to walk everywhere. The staff was especially helpful and friendly.
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酒店回复: Yay! We appreciate you! Thank you for taking the time to post this comment! Safe travels!
4.0分
其他
Failed to clean our room. Threw a clean comforter on top of unmade bed. Ledt no clean towels or coffee supplies on day o ne of our stat
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酒店回复: Thank you for taking the time to share your experience. We will make needed changes. Reach out directly if I can do anything to Make things Right!Direct line 843-414-1699 General Manager. Look forward to hearing from you.
5.0分
家庭亲子
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The Hilton in Historic Charleston is a beautiful well cared for 200 year old building. It is clean, great breakfast and the parking building is right next door. With the free shuttles right across the street it makes touring the city perfect. It is within walking distance to some great restaurants, shopping and Museums. The staff is 5 star, its a great place.
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酒店回复: Thank you so much for your review! We are happy to hear that you enjoyed your stay and all of the nearby amenities. We know that you have choices on where to stay, Thank you for your loyalty and we look forward to welcoming you back soon!
3.0分
其他
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The AC in our room did not function. We had it set on heat at 77. We could not get the room temp above 63. We complained and we weren’t the only ones with that problem. I heard other couples at the front desk with the same issue.
We have stayed at other Hampton Inns across the country. This one was not updated. The bathtub was old. There was no fan in the bathroom to help with the moisture.
On the positive side, the room was cleaned every day. Other Hampton’s clean every other day.
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酒店回复: Thank you for taking the time to share your feedback about your recent stay at the Hampton Inn Historic District Charleston. We’re sorry to hear that your experience did not meet your expectations. Your comments are valuable to us, and we will use them to improve our services and guest experience. We truly appreciate your understanding and hope to have the opportunity to welcome you back soon for a more enjoyable stay.
设施很棒，家庭氛围浓厚，房间舒适，浴室非常干净，早餐也很丰盛。酒店地理位置优越，附近有很多咖啡馆和其他餐馆。
汉普顿酒店最棒的地方就是它的地理位置和员工。酒店距离查尔斯顿的主要景点（包括购物区）步行只需15分钟到半小时，距离机场20分钟。查尔斯顿非常适合步行游览，城市紧凑、干净又安全，所以我们去哪儿都是走着去的。前台员工的态度完美诠释了南方的热情好客。酒店提供免费早餐，虽然简单但很令人满意。客房清洁服务可应要求提供。
一切正常
There was no microwave or mini fridge in the room. That made it difficult to store my medicine , and impossible to heat up leftover restaurant meals.
There was a drawer on the dresser that wouldn't stay closed and we kept hitting our shins on it.
The pillows were dreadful.
The place looked old and not updated.
It was the pits paying $41 a day for parking.
Location was excellent. Could not have been better. The rooms are a bit outdated. Old carpet, worn furniture, etc. The bed was hard. Overall, we will go back just because of the location.
Great hotel. Nice breakfast. Clean room. A/C and heat didn’t work very well. We needed staff to adjust it for us.
It was so convenient to all the places we wanted to visit we were able to walk everywhere. The staff was especially helpful and friendly.
Failed to clean our room. Threw a clean comforter on top of unmade bed. Ledt no clean towels or coffee supplies on day o ne of our stat
The Hilton in Historic Charleston is a beautiful well cared for 200 year old building. It is clean, great breakfast and the parking building is right next door. With the free shuttles right across the street it makes touring the city perfect. It is within walking distance to some great restaurants, shopping and Museums. The staff is 5 star, its a great place.
The AC in our room did not function. We had it set on heat at 77. We could not get the room temp above 63. We complained and we weren’t the only ones with that problem. I heard other couples at the front desk with the same issue.
We have stayed at other Hampton Inns across the country. This one was not updated. The bathtub was old. There was no fan in the bathroom to help with the moisture.
On the positive side, the room was cleaned every day. Other Hampton’s clean every other day.