酒店回复: Dear Luigi,Thank you for sharing your valuable input with us. We're glad our comfortable beds and convenient location added to your stay, and that our delicious breakfast selections offered a good start to your mornings. That said, our goal is always to provide a consistently clean and well-maintained environment, and it’s clear we fell short in your room. Rest assured, we’re reviewing our housekeeping processes to ensure requests are handled promptly and that room conditions meet our high standards from the start. We appreciate your feedback and look forward to the opportunity to provide a smoother experience on your next visit.
5.0分
商务出差
Room was clean and if u forgot any toiletries they had them at the desk, very helpful. Staff was nice, overall great nite stay.
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酒店回复: Dear Mary,Thank you for choosing Holiday Inn Express Charleston. We're delighted that our friendly service and clean rooms were a highlight of your stay. We look forward to the pleasure of welcoming you back on a future visit.
5.0分
其他
We liked the breakfast. Lots of choices, well-prepared and displayed. Good service, if anything happened to run out.
Excellent way to start a day.
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酒店回复: Dear Richard,Thank you for staying with us. We're pleased our breakfast offerings made a great impression on you and appreciate your feedback. We look forward to welcoming you back to Holiday Inn Express Charleston soon.
4.0分
家庭亲子
Great location for a room only 10 min. drive to downtown Charleston and 30 min. to beaches. Staff was super friendly.
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酒店回复: Dear Sherry,Thank you for choosing Holiday Inn Express Charleston for your recent getaway! We're thrilled to hear that you loved our prime location near downtown Charleston and the beautiful beaches. It’s fantastic to know that our team made a positive impression with their friendly service. Your feedback is invaluable to us, and we genuinely appreciate your kind words. We can’t wait to welcome you back for another unforgettable stay!
4.0分
情侣出游
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We had a great stay! It was in a good and safe location with lots of options for food and close to the places we visited. The facility was very clean and the staff was kind and attentive.
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酒店回复: Dear Jacob,Thank you for choosing Holiday Inn Express Charleston and for sharing your kind review. Our team takes great pride in ensuring our guests have everything they need for a fantastic stay, so we are thrilled you were impressed with our spotless accommodations, friendly service, and great location. We look forward to welcoming you back on future trips to the area.
5.0分
情侣出游
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Friendly staff. Rooms were clean and spacious. There are a lot of good restaurants near the hotel. The hotel is also located about 15 minutes from downtown Charleston. It's easy to get to downtown.
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酒店回复: Dear Erika,Thank you for taking the time to share your experience. It’s wonderful to hear that our clean and comfortable accommodations, along with the hospitality of our team, contributed positively to your stay. Our convenient access to nearby dining options and our proximity to downtown Charleston are aspects that many guests appreciate, and it’s great to know they enhanced your visit. We look forward to welcoming you back for another enjoyable stay at Holiday Inn Express Charleston.
5.0分
情侣出游
Clean room and friendly staff. Location was easy to get to downtown Charleston and not too far at all. Great restaurant options near the hotel.
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酒店回复: Dear Erika,Thank you for your perfect rating! We're glad to hear that you enjoyed our clean accommodations, friendly service, and prime location for exploring the area. It was a pleasure welcoming you, and we look forward to having you stay with us again soon at Holiday Inn Express Charleston.
5.0分
其他
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Road trip stop
Perfect road trip stop. Good breakfast. The room luggage holder fit two full sized suitcases, which was a big plus. Room size large. Location was easy to historical district. Price was right. Excellent value and no complaints.
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酒店回复: Dear Scott,Thank you for your recent stay at Holiday Inn Express Charleston and for your outstanding rating! We are delighted to hear that your experience exceeded your expectations. It's fantastic that you enjoyed our delicious breakfast, spacious accommodations, and amenities. We're also glad our prime location near Charleston's historic district added value to your visit. Your glowing review means a lot to us, and we can't wait to welcome you back for another remarkable stay.
4.0分
其他
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The first room mattress pad was nasty with yellow stains on it.I feel should have been new pad when they change bed and seen it.That was disgusted.Than they put in another room when I complain about it
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酒店回复: Dear Antoinette,Thank you for sharing your thoughts. It's disappointing to hear that your initial room didn't meet your expectations. Ensuring clean and comfortable accommodations is a top priority, and comments like yours help guide improvements to maintain higher standards for all guests. We hope to welcome you back for a seamless stay in the future.
这家酒店非常方便。从历史中心打车过去很近。早餐还行。办理入住的工作人员超级友善。
房间地毯很脏；连续两天，除非我反复要求，他们才打扫房间。
早餐很丰盛。
床很舒服。
距离查尔斯顿市中心20分钟车程，非常方便。
Room was clean and if u forgot any toiletries they had them at the desk, very helpful. Staff was nice, overall great nite stay.
We liked the breakfast. Lots of choices, well-prepared and displayed. Good service, if anything happened to run out.
Excellent way to start a day.
Great location for a room only 10 min. drive to downtown Charleston and 30 min. to beaches. Staff was super friendly.
We had a great stay! It was in a good and safe location with lots of options for food and close to the places we visited. The facility was very clean and the staff was kind and attentive.
Friendly staff. Rooms were clean and spacious. There are a lot of good restaurants near the hotel. The hotel is also located about 15 minutes from downtown Charleston. It's easy to get to downtown.
Clean room and friendly staff. Location was easy to get to downtown Charleston and not too far at all. Great restaurant options near the hotel.
Road trip stop
Perfect road trip stop. Good breakfast. The room luggage holder fit two full sized suitcases, which was a big plus. Room size large. Location was easy to historical district. Price was right. Excellent value and no complaints.
The first room mattress pad was nasty with yellow stains on it.I feel should have been new pad when they change bed and seen it.That was disgusted.Than they put in another room when I complain about it