酒店回复: Dear Naoyuki,Thank you for taking the time to share your feedback. We're glad to hear you appreciated our spotless property and loved our fitness center. Providing a comfortable and well-equipped environment is essential to us, and we're pleased that it met your expectations. We look forward to welcoming you back to Charleston Marriott soon!Regards,The Charleston Marriott Team
3.0分
其他
原文
翻译提供方：Google
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酒店回复: Dear Vincent, We sincerely apologize for the inconvenience you experienced due to the low water pressure during your stay. Your comfort is important to us, and we are actively addressing this issue to ensure a more satisfying experience for all our guests. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Regards,The Charleston Marriott Team
5.0分
家庭亲子
We had a great girls trip! The staff was wonderful! They helped us with everything we needed! Definitely will stay here again!
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酒店回复: Dear Alana,Thank you for sharing your feedback about your recent visit to Charleston Marriott. We are delighted to hear that you had a lovely girls’ trip and that you appreciated the exceptional service of our staff throughout your stay with us. We truly value your kind words and look forward to welcoming you back again soon. Regards,The Charleston Marriott Team
5.0分
其他
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Very friendly and helpful staff, the pool area is beautiful. The lobby has a nice view of the river. Parking is in the back of the hotel, the extra cost for valet is likely worth it.
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酒店回复: Dear Heather,Thank you so much for your wonderful feedback! We’re delighted to hear that you had memorable encounters with our staff and that our pool area, along with the scenic river views from our lobby, enhanced your visit. We also appreciate your note about parking; our valet team will be happy to know you found their service to be of great value. It was a pleasure hosting you at Charleston Marriott; we look forward to welcoming you back soon.Regards,The Charleston Marriott Team
5.0分
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We just had one quick overnight stay. It was a perfect stay. The room was clean and views were incredible. The rooftop bar closed early. Breakfast was part of our concierge and was a nice option also so snacks and 14 story views.
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酒店回复: Dear Cindi,Thank you for choosing Charleston Marriott for your overnight stay! We’re thrilled to hear you enjoyed your time at our comfortable accommodations and appreciated the fantastic views as well as the concierge breakfast experience. It was a pleasure hosting you, and we look forward to welcoming you back soon.Regards,The Charleston Marriott Team
5.0分
其他
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Beautiful property. The staff was exceptional from every person I encountered. Such a wonderful place to stay. I have already recommended to friends planning to visit.
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酒店回复: Dear Shirley,Thank you for your excellent review of your recent stay at Charleston Marriott. We’re delighted to hear that you enjoyed your time with us and had memorable encounters with our staff. Your recommendation means so much to us, and we can’t wait to welcome you back on your next visit.Regards,The Charleston Marriott Team
5.0分
家庭亲子
Very friendly check-in staff. Nice towels and linens.
Carpet in room had ridge, possible trip hazard.
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酒店回复: Dear Don,Thank you for sharing your feedback with us about your recent stay at Charleston Marriott. We’re so glad you had a welcoming check-in experience and enjoyed the comfort of our towels and linens. We also appreciate you pointing out the carpet concern; we’ll have our team address this promptly to ensure a safer stay for our guests. We hope to welcome you back again soon.Regards,The Charleston Marriott Team
非常美的城市，酒店环境、设施、服务都不错👍
我在这家酒店住了三天，是为了参加一个会议。我的第一印象是房间对单人住宿来说足够宽敞，还配有咖啡机，但冰箱是空的。不过，前台有免费饮用水，也可以使用微波炉。浴室风扇运行时会发出摩擦声，所以我选择没用它。而且，它是个自循环系统，而不是连接到排气管道的，这让我有点意外。
下午3点到达酒店，前台说要4点才能办理入住，于是在大堂等了一个小时，然后前台又说要继续等多半个小时，酒店人员工作效率极低。下次不会再选择这里。
干净且良好的健身设施
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We had a great girls trip! The staff was wonderful! They helped us with everything we needed! Definitely will stay here again!
Very friendly and helpful staff, the pool area is beautiful. The lobby has a nice view of the river. Parking is in the back of the hotel, the extra cost for valet is likely worth it.
We just had one quick overnight stay. It was a perfect stay. The room was clean and views were incredible. The rooftop bar closed early. Breakfast was part of our concierge and was a nice option also so snacks and 14 story views.
Beautiful property. The staff was exceptional from every person I encountered. Such a wonderful place to stay. I have already recommended to friends planning to visit.
Very friendly check-in staff. Nice towels and linens.
Carpet in room had ridge, possible trip hazard.